National Account Director
Job Description
The Infectious Diseases / Antimicrobial Resistance National Account Director is a customer-facing role responsible for leading and implementing the market access strategies and tactics to drive sales in key market segments. This role is conducted in a highly ethical and knowledgeable manner. This is a field-based position.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
- Develop strategic account plans that drive profitable growth, prioritize new business opportunities, and expand access across health systems, group purchasing organizations (GPOs), home infusion (HI), medical groups, and national outpatient parenteral antimicrobial therapy (OPAT) customer accounts.
- Lead contracting strategy and negotiation for all classes of trade, securing optimal formulary placement, protocols, stocking, and reimbursement positioning through collaboration with Contracting, Pricing, Marketing, Medical Affairs, Regulatory, Commercial Operations, and Supply Chain.
- Build strong relationships with key decision makers—including KOLs, GPO leadership, regional payers, integrated delivery network (IDN) and OPAT executives, to identify opportunities, support pull through initiatives, and address reimbursement and access challenges.
- Serve as a strategic partner to Field Sales and cross-functional teams to ensure clear communication of access positions, alignment of customer initiatives, and execution of system level strategies.
- Demonstrate expertise in transition-of-care issues such as readmissions, length of stay, mortality, and resistance trends, ensuring customer value and alignment with organizational growth strategy.
- Maintain deep understanding of marketplace dynamics, class-of-trade reimbursement, and economic resources to support investigator-sponsored trial (IST) portfolio positioning and access execution.
- Coordinate with and mentor representatives in respective sales regions as needed and represent the organization at key customer conferences in alignment with Marketing and Sales leadership.
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
- All other duties as assigned
EXPECTATIONS OF THE JOB:
- Travel Expectation is to be in the field at minimum 50% of the time worked
- Hours Full time position requiring a minimum of 40 hours per week
The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.
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Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Education: Bachelor’s degree from an accredited college or university.
- Experience and/or Training:
- 10+ years of pharmaceutical industry experience, including a minimum of 3 years in market access, national accounts, IDN/GPO, or federal accounts.
- Proven success driving revenue growth through development and execution of strategic access and sales plans.
- Proven track record of success and understanding of the buy-and-bill model.
- Strong understanding of market access customers, reimbursement dynamics, and account management best practices.
- Demonstrated ability to think strategically and creatively, translating insights into actionable access strategies.
- Strong business acumen with the ability to analyze key performance metrics, evaluate market opportunities/barriers, and develop sound business plans.
- Track record of leadership, collaboration, sound judgment, and advanced selling skills across cross-functional environments.
- Skills & Abilities:
- Ability to clearly communicate patient flow across the healthcare ecosystem – from initial presentation through discharge and transitions of care.
- Strong understanding of supply chain operations, distribution channels, and product movement across all classes of trade.
- Advanced business acumen with the ability to engage c-suite leaders across hospitals, long-term acute care (LTAC) facilities, skilled nursing facilities (SNFs), multidisciplinary organizations (MDOs) and payer organizations, articulating their operational and financial drivers.
- Highly adaptable with the ability to multitask, shift priorities, and pivot in a dynamic environment.
- Strong self-awareness and a demonstrated ability to apply feedback to improve performance and outcomes.
- Licenses/Certificates: Valid driver’s license and any needed licenses in states required for the pharmaceutical industry.
- Technology/Equipment: Excellent communication, presentation, Excel, PowerPoint, and written skills required.
Additional Information
OUR CULTURAL BELIEFS
- Patient Minded I act with the patient’s best interest in mind.
- Client Delight I own every client experience and its impact on results.
- Take Action I am empowered and empower others to act now.
- Embrace Diversity I create an environment of awareness and respect.
- Grow Talent I own my development and invest in the development of others.
- Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
- Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.
- Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com.
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Company Description
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.