OPEX BI Analyst/ Continuous Improvement Analyst

We are looking for a motivated and analytical Business Intelligence & LMS Analyst to join our European team. This role combines data analytics, reporting, business process improvement, and Learning Management System (LMS) support.

The successful candidate will help develop scalable reporting solutions, provide business insights through data analysis, support LMS administration and reporting activities, and contribute to continuous improvement initiatives across multiple European countries.

This is an excellent opportunity for a junior to mid-level professional who enjoys working with data, technology, and cross-functional teams in an international environment.

Key Responsibilities

• Develop, maintain, and enhance Power BI dashboards, reports, and KPI monitoring tools.
• Analyze operational, productivity, and business performance data to support decision-making.
• Manage and improve reporting solutions used across multiple European countries.
• Work with large datasets using Excel, SQL, and other analytical tools.
• Ensure data accuracy, consistency, and reporting quality.
• Support LMS administration activities, including user management, reporting, and data analysis.
• Assist with content management and system maintenance activities.
• Monitor LMS performance metrics and produce relevant reports.
• Support end-user adoption and training initiatives.
• Contribute to continuous improvement projects and business process optimization initiatives.
• Assist in documenting processes, creating training materials, and supporting knowledge transfer activities.
• Support the deployment and adoption of scalable digital solutions across Europe.
• Collaborate with stakeholders from Operations, IT, HR, and Operational Excellence teams to identify improvement opportunities and deliver solutions.

Required Qualifications & Skills

• Experience with Power BI, including data modelling, dashboard development, and KPI reporting.
• Advanced Microsoft Excel skills and experience working with large datasets.
• Basic knowledge of SQL and database structures.
• Knowledge and practical understanding of Artificial Intelligence tools and their application in business environments.
• Experience with or knowledge of LMS, including user administration, content management, and reporting.
• Ability to document processes and create user-friendly training materials.
• Professional Competencies
• Strong analytical and problem-solving skills.
• Excellent attention to detail and data accuracy.
• Proactive and solution-oriented mindset.
• Strong communication and stakeholder management skills.
• Ability to work independently and collaboratively in an international environment.
• Strong organizational skills with the ability to manage multiple priorities.

Language Requirements

• Fluent English (essential), both written and spoken.
• Additional European languages are considered an advantage.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.