Wait, What Do You Do?

We are seeking a talented individual to join our North America Payroll Tax team at Marsh. This role will be based in Louisville and offers a hybrid work arrangement, requiring a minimum of three days per week in the office.

As a Payroll Tax Analyst, you will play a key role in ensuring accurate, compliant, and timely payroll tax processing across the US and Canada. You’ll manage reconciliations, tax filings, and agency inquiries while helping maintain critical systems. This role also offers exposure to high-impact initiatives such as mergers, acquisitions, and audits, giving you the chance to broaden your expertise beyond day-to-day operations. It’s a great fit for someone who thrives on precision and problem-solving, and who wants to grow their career within a collaborative, multi-country payroll tax function.

We will count on you to:

Process US and Canadian tax payments accurately and on time, and reconcile Federal, State/Local, and Provincial tax authorities using Workday and ADP SmartCompliance, including monthly, quarterly, and annual SUI and wage data files
Prepare, process, and reconcile annual withholding returns (W-2, T-4, RL-1) by due dates, correcting errors and filing amended returns as needed; research out-of-balances and present findings to Sr. Payroll Tax Analysts
Upload and resolve import errors in tax preparation software, and manage reconciliation and returns for less complex local tax jurisdictions
Research and respond to tax agency notices and payroll tax inquiries, ranging from routine to complex
Support special projects such as M&A, divestments, audits, and W-2/W-2c balancing, plus set up of new tax locations and compliance reporting (DOL, Multiple Worksite, BLS)
Maintain Workday tax data (tables, rates, location codes, jurisdictions) in sync with ADP SmartCompliance, including W-2/W-2c updates and tax balance adjustments
Keep Payroll Tax SOPs current, ensure day-to-day maintenance via maker/checker and ServiceNow, and escalate issues to North America Payroll Tax Manager/Analysts as needed
Maintain organized, consistent workflows and folder structures across the team
Track SLAs through the case management system and collaborate across HR Services to meet or exceed service standards

What you need to have:

High School Diploma/GED
0-2 years of payroll tax experience
Basic to intermediate knowledge of payroll tax rules and regulations
Strong customer service mindset with excellent verbal and written communication skills
Proven ability to work independently, prioritize tasks, and meet tight deadlines in a fast-paced environment
Solid problem solving and analytical skills
Strong computer skills in a Windows-based environment and proficient in MS Office, particularly Excel, Word, and Outlook

What makes you stand out?

Associate’s degree or equivalent work experience in a corporate environment
Prior payroll tax experience
Familiarity with Workday and ADP SmartCompliance or similar systems

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.