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PMQ Business Analyst (Athens, GR)

BMW AG · Athens, GR
// classified as
Other (Adjacent or hard to classify.)
posted
1d ago
location
Athens, GR
languages
tools
> description
<table class="MsoNormalTable" style="width:513.75pt;background-color:white;border-collapse:collapse;border:none" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr style="height:27.0pt"> <td style="width:513.5pt;border:none;padding:6.0pt 0.0in 6.0pt 0.0in"> <p>With its brands BMW, MINI and Rolls-Royce the BMW Group is one of the world’s most successful premium manufacturers of automobiles and motorcycles as well as a provider of premium services for individual mobility. The engine for the intensity and attraction of our products and services is the passion of our employees.</p> <p>At BMW Group Financial Services Hellas we complete the BMW Group's range of mobility services in Greece, offering tailored financial solutions like credit financing and leasing.</p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:black">What awaits you?</span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:black">1. Change Request &amp; Project Coordination</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Analyze and review business change requests arising from projects and process improvements</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Coordinate and steer request management activities, including prioritization and quality assurance for SF1-CS-GR</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Support and guide project leads; actively contribute within cross-functional project teams</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Monitor and report on project progress, risks, and outcomes</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Manage multi-project planning and ensure alignment across ongoing initiatives</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:black">2. Business Analysis &amp; Consulting</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Evaluate business processes and identify improvement potentials</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Provide consulting to stakeholders on process optimization and efficiency gains</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Review and validate project briefs, business specifications, user documentation, and process descriptions</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Ensure alignment of changes with business objectives and corporate standards</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:black">3. Process Management &amp; Governance</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Maintain and further develop the local process landscape (e.g., SAP Signavio)</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Act as the key interface for local users of process management tools</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Drive process orientation across NFSC, ensuring alignment with BMW Group strategy</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Support process owners in defining, analyzing, and improving processes</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:black">4. Testing &amp; Quality Management</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Define and coordinate test strategies and test concepts</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Establish and drive a structured Quality Management framework</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Ensure continuous monitoring and improvement of service quality and customer-centric processes</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Coordinate quality measurements, including customer and dealer feedback analysis</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:black">5. Digital Transformation &amp; Continuous Improvement</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Drive digital transformation initiatives by promoting the adoption of tools, technologies, and efficient workflows</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Identify automation opportunities and support process standardization</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Leverage data and analytics to support decision-making and performance improvements</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Promote digital literacy through training and knowledge sharing initiatives</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:black">6. Performance &amp; KPI Management</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Manage and report on global KPIs</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Support performance management routines for local process owners</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Identify improvement measures and coordinate implementation of corrective actions</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:black">7. Change Management &amp; Stakeholder Engagement</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Support and coach major change initiatives defined by senior management</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Facilitate communication of process improvements across NFSC</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Collaborate with business stakeholders, ensuring transparency and alignment</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Guide process owners through structured performance and improvement cycles</span></li> </ul> </td> </tr> </tbody> </table> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <table class="MsoNormalTable" style="width:513.75pt;background-color:white;border-collapse:collapse;border:none" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr style="height:27.0pt"> <td style="width:513.5pt;border:none;padding:6.0pt 0.0in 6.0pt 0.0in"> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:black">Provide Support:</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Monitor local compliance with process model and BPM framework (entire organization) and follow up on corrective initiatives.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Drive process improvement in entire NFSC departments (without being disciplinary responsible in those departments). </span><span style="color:black">This includes coordination of countermeasures (identification and execution).</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Support / coaching of major change management initiatives as defined by senior management</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Modify internal processes, with the aim of efficiency and effectiveness and in compliance with corporate rules</span></li> </ul> </td> </tr> </tbody> </table> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <table class="MsoNormalTable" style="width:513.75pt;background-color:white;border-collapse:collapse;border:none" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr style="height:27.0pt"> <td style="width:513.75pt;border:none;padding:6.0pt 0.0in 6.0pt 0.0in"> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="color:black">What should you bring along?</span></strong></p> </td> </tr> <tr style="height:27.0pt"> <td style="width:513.75pt;border:none;padding:6.0pt 0.0in 6.0pt 0.0in"> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Business Process Management Experience (1-2 years)</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Project Management: Experience leading projects in a multi-cultural, cross-functional setting (1-2 years)</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Consulting and/or IT experience (2 Years)</span></li> </ul> </td> </tr> <tr style="height:27.0pt"> <td style="width:513.75pt;border:none;padding:6.0pt 0.0in 6.0pt 0.0in"> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Creativity and ability to look outside the normal boundaries</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Understands and communicates the linkage between strategy and tactical execution</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Strong written and verbal communication skills; Can communicate complex topics in easily understandable terms/formats</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Understanding of IT processes and IT background.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Project management and organizational skills</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Strong analytical skills and process orientation</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Strong understanding of financial fundamentals and ability to develop business plans</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="color:black">Fluent in English</span></li> </ul> </td> </tr> </tbody> </table> <div> <p><strong>What do we offer you?</strong></p> <p>With us, you are guaranteed to find challenging and versatile opportunities to actively shape the sustainable mobility of the future. In addition to the motivating working environment in our dynamic teams, we offer a wide range of benefits:</p> <ul style="list-style-type:disc"> <li>Competitive benefits package including private health insurance &amp; pension scheme.</li> <li>Competitive remuneration package.</li> <li>A flexible working environment.</li> </ul> <p>Interested? Then don’t miss the opportunity to apply and #shareyourpassion. After reviewing all applications, we will contact shortlisted candidates to schedule an interview. All applications will be treated as strictly confidential.</p> </div> <ul style="list-style-type:none"> &lt;li style="list-style-type: none;" data-test-job-preview__seniority=""&gt; <ul style="list-style-type:none"> <li> </li> </ul> </ul>