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Principal Analyst Learning Quality & Technology

Qantas · Sydney, New South Wales, Australia
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1d ago
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Sydney, New South Wales, Australia
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Job Description

  • Challenge yourself to apply your digital, analytical and quality expertise
  • Grow and diversify your career in a pivotal Group L&D role
  • Full time permanent opportunity, based at our Mascot Campus

At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship, and can-do attitude. We’re resilient and strong, and work hard to make sure we’ll be right.

 Learning and Development is a high priority for the Qantas Group. Our Group Learning & Development function continues to evolve to deliver more consistent, innovative, technology‑enabled training solutions that support our people and business. This role presents exciting opportunities to influence how we design, govern and communicate quality learning across the organisation.

As the Principal Analyst Learning Quality & Technology, you will manage the Group L&D Quality Framework, lead continuous improvement initiatives, and champion the effective use of learning technologies across the Group. With a strong digital and data focus, the role plays a critical part in enabling quality learning systems, reporting, dashboards and insights that support evidence-based decision-making, continuous improvement and best practice across Group L&D.

A core focus of this role is the design, development and optimisation of Power BI dashboards, data models and reporting frameworks that transform learning, quality and performance data into actionable insights. Through analysis, reporting and performance measurement, the role identifies trends, opportunities and risks to support strategic decision-making and continuous improvement across Group L&D. The position also supports the governance, review, testing and enhancement of Learning Management System functionality to improve user experience, compliance outcomes and operational effectiveness.

What you will bring to the role

  • Advanced analytical capability, with expert-level Power BI skills and proven experience developing complex dashboards, data models, DAX measures, reporting frameworks and visualisations that drive performance measurement, trend analysis, executive reporting and informed decision-making.
  • Experience in Learning & Development, Quality, Digital Enablement or a similar function, with proven capability in process, system and governance frameworks.
  • Experience working with Learning Management Systems (preferably Workday Learning) and/or other enterprise platforms, with the ability to partner with system owners on reporting, governance and continuous improvement initiatives.
  • Proven ability to analyse business requirements and translate stakeholder needs into practical system, process and reporting solutions, with a strong attention to detail and problem-solving mindset.
  • Excellent communication, consulting and influencing skills, with the ability to present complex data and insights to both technical and non-technical stakeholders at all levels.
  • Ability to work autonomously, manage competing priorities and deliver outcomes in a complex, multi-stakeholder environment.
  • Tertiary qualifications in Business Analytics, Learning & Development, Project Management, Quality, Human Resources or related discipline (desirable)

Why the Qantas Group?

If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas Group employee benefits program offers amazing benefits that extend well beyond travel.

  • We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options. 
  • We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
  • We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.  
  • We’ll support your wellbeing: Whether its salary packaging for motor vehicles or electronic devices, our interactive wellbeing app or your very own tailored nutrition plan.

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.

Applications close: 6th September 2026

Company Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Apply at Qantas →