Principal Customer Data Platform Engineer

Ready to make travel easier for millions? Airalo is the world’s first and largest eSIM store, helping travellers stay connected seamlessly in over 200 countries and regions. We trust our teams to take ownership, put customers first, and do work that has a real impact every day. What’s in it for you? Airalo offers team members a range of perks, including remote work, generous PTO, wellness and learning allowances, and, of course, our annual Airalo Away retreat. Learn more about our benefits here; www.notion.so/airalo-public/Benefits-25396a97ffca81fb9bc1f0be479f1be3

 

Hi, I'm Andra, Director of Data at Airalo!

Our team works across the full data ecosystem, from collection to insights activation, ensuring that every piece of data drives meaningful action. We’re curious problem-solvers who love tackling challenges that haven’t been solved before and building tools and processes that scale impact across the company.

Airalo’s fully remote Data team is growing. You’ll turn numbers into decisions that shape the future of our business, collaborating with cross-functional teams to solve complex problems and influence how millions of travellers stay connected. This isn’t just dashboards - it’s using data to drive strategy, inform product and growth decisions, and create real impact. You’ll have access to best-in-class tools, the freedom to experiment, and a team ready to turn insights into action.

We're looking for a Principal Customer Data Platform Engineer to own the customer data domain end-to-end — the flows, the tracking and event architecture, the contracts, the identity logic, the consent logic, the activation paths, and the integrations that hold it all together. This is a senior individual contributor role: you collaborate closely with the data domain, product, engineering and business stakeholders to understand the core use cases we need to support, and you translate that understanding into the architecture that delivers them. You set technical direction across functions, hold the line on architectural decisions that span them, and lead the choices about how tracking, collection, identity, governance, and activation evolve as Airalo scales. You design, you build where it matters, you operate, and you keep the standards you set — bringing rigour to architectural decisions by framing options, weighing trade-offs, and producing the documents that make the choices legible to leadership.

If you’re ready to own a critical domain end-to-end in a high-growth, global business - we’d love to hear from you.