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Principal Technical Analyst

Mdtkangaroo · Juncos, Puerto Rico, United States of America
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Other (Adjacent or hard to classify.)
posted
1d ago
location
Juncos, Puerto Rico, United States of America
languages
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tools
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> education
bachelors
> description

At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.

About the Role

As a Principal Technical Analyst, you will provide support and troubleshooting for MES, ERP, labeling and shop floor production systems across manufacturing environments. Support system configurations, testing, validation (including MSCM and security patches), and deployment of IT solutions. Collaborate with business users to gather requirements and deliver tailored analytics, data extractions, and insights for decision-making. Conduct root cause analysis and support CAPA, Non-Conformances (NC), and other quality and compliance initiatives. Participate in solution design and provide consulting for system enhancements and process improvements.

The Principal Technical Analyst is expected to demonstrate strong problem-solving skills, a foundational understanding of regulated manufacturing environments (e.g., FDA 21 CFR Part 11, GMP), and the ability to operate effectively in a fast-paced production setting. You will play an essential role in ensuring system integrity, data accuracy, and adherence to validated processes. You will collaborate closely with cross-functional teams including Manufacturing, Quality, IT, and Engineering to support the deployment of digital solutions, troubleshoot system issues, and drive continuous improvement initiatives.

Responsibilities may include the following and other duties may be assigned.

  • Develops, documents, and configures systems specifications that conform to defined architecture standards, address business requirements, and processes.

  • Involved in planning of system and development deployment as well as responsible for meeting hardware and software compliance and security standards.

  • Evaluates interface between hardware and software, operational requirements and characteristics of overall system.

  • Establishes and documents system design, parameters and formats, ensures hardware and software systems functionality, performance and compatibility, and coordinates and/or modifies system parameters in terms of configurations, such as existing and projected computer capacity and capabilities.

  • Actively identifies system functionality or performance deficiencies, executes changes to existing systems, and tests functionality of the system to correct deficiencies and maintain more effective data handling, data integrity, conversion, input/output requirements, and storage.

  • May document testing and maintenance of system updates, modifications, and configurations.

  • May act as a liaison with key technology vendor technologists or other business functions.

  • Function Specific: Strategically design technology solutions that meets the needs and goals of the company and its customers/users.

  • Leverages platform process expertise to assess if existing standard platform functionality will solve a business problem or customization solution would be required.

  • Gather and prioritize integration requirements.

  • Test the quality of a product and its ability to perform a task or solve a problems.

  • Perform basic maintenance and performance optimization procedures in each of the primary operating systems.

  • Technology: Using computational thinking to define technological solutions to real life problems.

  • Design technology that allows for the optimal user experience and broad accessibility.

  • Ability to document detailed technical system specifications based on business system requirements.

Required Knowledge and Experience: 

Requires 7+ years of experience with a bachelor’s degree or 5+ years of experience with an advanced degree or 12+ years of experience with a high school diploma or equivalent.

Preferred Qualifications:

  • Experience gathering requirements and providing consultations for system enhancements and process improvements. 

  • Experience in a regulated manufacturing environments (e.g., FDA 21 CFR Part 11, GMP).

  • Ability to work cross-functional teams including Manufacturing, Quality, IT, and Engineering.

  • Experience with MES (FactoryWorx), SAP, and other systems.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

MiniMed offers a competitive salary and flexible benefits package

At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.


 

This position is eligible for a short-term incentive called the Short Term Incentive (STI).

MiniMed Benefits Overview

About MiniMed

MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. For more than 40 years, we’ve been committed to redefining what’s possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it’s needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes.

 

Learn more about our business, and our mission here.

 

It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities.

 

If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. MiniMed will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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