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Job Title

Product Definition Analyst

Join Amadeus: Powering Better Travel

Would you like to join a global team building technology that simplifies and enhances travel? At Amadeus, we develop innovative solutions that make the journey smoother for millions of travelers worldwide.

About the Product

Amadeus Cytric is a corporate travel and expense management platform designed to provide a seamless, end-to-end experience. Our mission is to maximize efficiency for enterprises while supporting compliance and ease for employees.

Role Overview

Position: Product Definition Engineer 3
Role Type: Individual Contributor
Location: Bengaluru

You will serve as a senior functional expert, helping ensure product stability, smooth operations, and alignment between business, engineering, and product teams. The role focuses on problem-solving in post-production, analyzing functional cases, and shaping robust, scalable solutions.

What You’ll Do

Investigate and analyze issues to support solution design and resolution
Review and validate reported software issues; prioritize fixes collaboratively with engineering and QA teams
Provide clarity on business context, workflows, and requirements for development teams
Maintain accurate functional documentation and troubleshooting guides
Collaborate with Product Owners and Managers on requirements and solutions
Translate business needs into actionable technical insights, considering compliance and regulatory elements
Continuously assess and improve technical and manual processes
Use diagnostic tools (logs, analysis applications) to troubleshoot effectively

What We’re Looking For

Significant experience (typically 8+ years) as a Business Analyst or similar role
Strong domain understanding in finance, accounting, or expense management with ability to learn compliance requirements
Familiarity with Agile delivery practices (experience with SAFe is an advantage)
Basic knowledge of SQL and scripting languages; willingness to learn additional tools
Strong analytical and problem-solving skills with attention to detail
Ability to communicate clearly with cross-functional, multicultural teams
Interest in leveraging new technologies, such as AI-driven tools, to improve efficiency
Adaptability, curiosity, and openness to continuous learning

Preferred but Not Required

Exposure to SaaS products, business travel, or complex software environments
Experience with tools such as Kibana, Splunk, VS Code or Eclipse, Postman, or SFTP clients

What we can offer you

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
🌟 A hybrid working model - We want our employees to do their best work, however the hybrid model works best for them.
🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. 

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law. 

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.