Wait, What Do You Do?

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva is looking for a highly motivated individual with life science industry experience within the Clinical Data domain. You will drive impactful product communication and champion customer success with our Clinical Data Management applications, Veeva EDC and Veeva DQS, partnering closely with our customers in India. You will also continuously grow your own expertise by staying at the absolute cutting edge of AI and digital transformation in clinical trials.

As part of the global Product Expert team, you will play a key role in the Product organization. Most importantly you will:

Build and foster highly engaged Users Communities; regularly engage with the customers in a range of forums to provide clear and impactful communication that drives shared understanding & education, promotes product adoption, and delivers customer value.
Represent the Product organization in customer meetings, online communities, and at industry events.
Drive increased customer value through release education and product capability promotion.
As a Voice for the Customers, capture and relay their needs, and industry-specific learnings, to our Product Management team based in the US, helping them to inform product decisions and improve designs that ultimately create better Clinical Data products that enable:
- AI & Digital transformation
- Risk-based decision making
- Regulatory compliance
- A culture of continuous improvement
- Excellence across the pharmaceutical industry
Collaborate effectively with Veeva field teams to drive customer success, product excellence, best practices, and Veeva Product success.

This role is ideal for someone passionate about Clinical Data Management, is eager to collaborate with customers, excited to drive their success, and experienced in the Veeva EDC and/or Veeva DQS applications.