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RBS Trade Analyst (with Logistics, Invoicing, and Product conformity Experience)

SGS ¡ Muntinlupa, NCR, Philippines
// classified as
Other (Adjacent or hard to classify.)
posted
1d ago
location
Muntinlupa, NCR, Philippines
languages
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tools
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> description

Job Description

Back-office execution role supporting TFS Switzerland operations. The position owns rules-based processing, documentation, certification handling and trade follow-up. Customer-facing relationship management and commercial activities are retained by SGS Switzerland.

Primary Responsibilities

  • Processing of inspection requests, including review of accuracy and completeness of Requests for Inspections
  • Back-office execution of the registration and licensing process
  • Ensuring CoC issuance, amendments and replacement as per country standards
  • Acting as back-office interface between SGS Switzerland and the trade for case execution
  • Ensuring processing quality, timeliness and adherence to agreed service levels

Specific Responsibilities

 

  • At all times, complies with SGS Code of Integrity and Professional Conduct. 

  • Ensuring SR registration and, when applicable, creating hard files with relevant documents 

  • Validating external parties in the Operations system 

  • Transmitting relevant contractual documents to the Certification Center (CC) for processing 

  • Receiving Conformity Assessment Instructions from CC and acting upon them 

  • Requesting quality and transaction documents from exporters/producers as instructed by CC 

  • Generating invoices, following up with exporters for payment, and registering payments 

  • Contacting the trade for resolution of discrepancies and requests for additional information (client follow-up) 

  • Monitoring and resolving Blocking Actions under TC/SA role; following up for missing information; ensuring timeliness of certificate issuance (first-level escalation) 

  • Following up with LO / exporter for importer / authority acceptance in case of discrepancies 

  • Coordinating CoC issuance; where printing on security paper and physical delivery is required, liaising with the Switzerland office (physical step remains local) 

  • Monitoring of inspection execution, sampling and testing, when applicable 

  • Entering and managing orders in group-sanctioned systems; managing documents and communication in group-sanctioned tools 

  • Preparing regular job status reports for the Switzerland operation 

  • Complying with QMS procedures, IVP rules and Country Instructions; assisting in QMS maintenance 

  • Handling day-to-day operations in a timely, complete and proper manner 

  • Comply with all SGS policies including Quality, Health & Safety, Environmental and Code of Integrity 

  • Act at all times in accordance with SGS values, including professionalism, respect and inclusion 

Qualifications

  • University degree or equivalent professional qualification (min. 3 years' relevant sector/company experience)
  • Minimum 2 years' experience in trade / import-export back-office operations
  • Experience in SGS TFS services is an advantage
  • Fluent English (working language with the Switzerland team); German an advantage
  • Strong attention to detail and accuracy in document and data processing
  • Proficiency with operational systems (LIMS and group-sanctioned order/document tools)

Additional Information

  • Hybrid work arrangement may differ depending on affiliate country, should be amenable to be onsite for 2 to 6 months.

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Apply at SGS →