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Regional Customer Data Steward EMEA

Gea · Alcobendas
// classified as
Other (Adjacent or hard to classify.)
posted
1d ago
location
Alcobendas
languages
tools
spark
> stack
spark
> education
master
> description
Are you passionate about data quality, governance, and driving business excellence across international teams? Join us and play a key role in shaping the integrity and effectiveness of customer master data across the EMEA region.

Responsibilities / Tasks

As our Regional Customer Data Steward EMEA, you will be the go-to expert for customer master data, ensuring accuracy, consistency, and compliance across the NPE division.

  • Own and monitor customer master data quality for the assigned region for the NPE division
  • Enforce GEA Group and divisional customer data standards, policies, and governance rules
  • Execute and steer deduplication, merging, obsoletion, and cleansing activities
  • Support and coach local customer data stewards and build a regional steward community
  • Act as escalation point for complex customer master data cases (e.g. duplicates, unclear account hierarchies)
  • Support SAP S/4HANA (MDG‑C) and CRM operations and ensure compliance with customer data workflows
  • Support Transform360 data readiness, including data quality monitoring and validation
  • Provide transparency on data quality KPIs, risks, and improvement progress
  • Perform testing of data related changes in CRM/MDG, raise defects, and provide concrete feedback to central product/process teams
  • Document operating procedures/SOPs and work instructions for regional execution (request validation, enrichment rules, approvals, escalation paths), and keep them current
  • Collaborate daily with Sales, Service, Finance and Data Governance counterparts to unblock requests and ensure smooth order to cash handoffs (e.g., correct addresses/VAT to prevent invoice rejections)

Your Profile / Qualifications

  • Experience in Master Data Management, preferably customer master data
  • Strong understanding of SAP S/4HANA Customer Master and MDG-C
  • Experience with CRM systems, preferably Sales & Service Cloud
  • Experience in a B2B, industrial, or project-based business environment is a plus
  • Strong analytical and problem-solving skills
  • Ability to work effectively across functions, teams, and regions
  • A structured, detail-oriented mindset with the confidence to enforce standards in a matrix organization
  • Fluent in English. Only applications submitted in English will be considered.

We offer:

  • Attractive compensation package aligned with experience and responsibilities

  • Private health insurance plan

  • Employee Assistance Program

  • Flexible working hours and a hybrid working model (up to two days per week remote)

  • 23 days of vacation per year

  • Great work environment as part of a collaborative team

  • Continuous internal training and career development opportunities, both nationally and internationally

  • The opportunity to join a company recognized as a Top Employer 2026

Did we spark your interest?
Then please click apply above to access our guided application process.