Regional Customer Data Steward EMEA
Responsibilities / Tasks
As our Regional Customer Data Steward EMEA, you will be the go-to expert for customer master data, ensuring accuracy, consistency, and compliance across the NPE division.
- Own and monitor customer master data quality for the assigned region for the NPE division
- Enforce GEA Group and divisional customer data standards, policies, and governance rules
- Execute and steer deduplication, merging, obsoletion, and cleansing activities
- Support and coach local customer data stewards and build a regional steward community
- Act as escalation point for complex customer master data cases (e.g. duplicates, unclear account hierarchies)
- Support SAP S/4HANA (MDG‑C) and CRM operations and ensure compliance with customer data workflows
- Support Transform360 data readiness, including data quality monitoring and validation
- Provide transparency on data quality KPIs, risks, and improvement progress
- Perform testing of data related changes in CRM/MDG, raise defects, and provide concrete feedback to central product/process teams
- Document operating procedures/SOPs and work instructions for regional execution (request validation, enrichment rules, approvals, escalation paths), and keep them current
- Collaborate daily with Sales, Service, Finance and Data Governance counterparts to unblock requests and ensure smooth order to cash handoffs (e.g., correct addresses/VAT to prevent invoice rejections)
Your Profile / Qualifications
- Experience in Master Data Management, preferably customer master data
- Strong understanding of SAP S/4HANA Customer Master and MDG-C
- Experience with CRM systems, preferably Sales & Service Cloud
- Experience in a B2B, industrial, or project-based business environment is a plus
- Strong analytical and problem-solving skills
- Ability to work effectively across functions, teams, and regions
- A structured, detail-oriented mindset with the confidence to enforce standards in a matrix organization
Fluent in English. Only applications submitted in English will be considered.
We offer:
Attractive compensation package aligned with experience and responsibilities
Private health insurance plan
Employee Assistance Program
Flexible working hours and a hybrid working model (up to two days per week remote)
23 days of vacation per year
Great work environment as part of a collaborative team
Continuous internal training and career development opportunities, both nationally and internationally
The opportunity to join a company recognized as a Top Employer 2026
Did we spark your interest?
Then please click apply above to access our guided application process.