Wait, What Do You Do?

<div class="content-intro"><div> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span data-olk-copy-source="MessageBody">Want to be a part of </span>Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company?</span></p> </div> <div> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.</span></p> </div> <div> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning…</span></p> </div> <div> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Come join the A-Team at AirTrunk, where the cloud meets the ground.</span></p> </div> <p> </p></div><p><span style="color: rgb(53, 152, 219); font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>A Snapshot</strong></span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">As the Regional Data Centre Director – Southeast Asia, reporting directly to the Senior Director, DC Operations you will work closely with the Operations team, making your mark in a number of ways:</span></p> <ul> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Oversees all aspects of data centre operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data centre operation to achieve 100% uptime and compliance with customer SLAs.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Provides support and technical advice to the Data Centre Operations Directors and site teams in all aspects of their roles to ensure efficient and successful data centre operations.</span></li> </ul> <p><span style="color: rgb(53, 152, 219); font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Your Day to Day:</strong></span></p> <ul> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Reports and documents operational strategy improvements to ensure the highest level of availability and operational efficiency is achieved for the portfolio.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Acts as a key escalation contact, both internally and externally, for emergency events impacting data centre services including technical, operational and security.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Provides support to the Data Centre Directors and site teams to facilitate emergency responses procedures, resource coordination, customer communication, root cause analysis and post event remediation.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Develop strong relationships with customer operational management contacts.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Provides support to drive thorough root cause analysis and produce detailed reports for internal and external stakeholders.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">In conjunction with Data Centre Directors and site teams responsible for contractual compliance, including SLA management, for 3rd party vendors including; FM Services, Smart Hands & Security vendors as well as any other 3rd party vendors (including soft services) engaged directly by AirTrunk.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Responsible for managing internal audits of standard operating procedures, sequence of operations and maintenance standards to guarantee compliance with AirTrunk and industry standards.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Oversees the local change management processes and other documentation required by law, e.g. SWMS, including review and approval of Method of Procedures (MOPs) to support the Facilities Managers.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ensures adherence to security programs across the data centre portfolio. • In conjunction with Data Centre Directors and site teams responsible for ensuring the operating standards of the data centre supports various accreditation initiatives, including, but not limited to, ISO 27001, SOC1, SOC 2 etc. as may be required by AirTrunk.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Oversees data centre operations to maintain compliance with local regulatory requirements including environmental, building, fire, electrical, hydraulic, occupational health & safety.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Supports the Operations Directors with OPEX/CAPEX budgeting, forecasting and reporting requirements.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ensures data centre budgets stay within financial targets.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ensures adherence to financial control procedures for the data centres.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Presents improvements that generate operational and financial efficiencies, including the development and presentation of the business case, to the wider Management team.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Prepares reporting of operational metrics, data and risks for Management oversight and control for both day-to-day reporting and long-term trend analysis.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Support the Global Head of Operations for the overall strategic planning, long term goals and management responsibilities of the Operations Team.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">This role is the direct line manager for the Operations Directors and is responsible for ensuring optimum data centre performance across the portfolio.</span></li> </ul> <h2><span style="color: rgb(53, 152, 219); font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Requirements </strong></span></h2> <ul> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">7years or more experience in a critical facilities environment is a must.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">3years or more experience directly managing employees.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Procurement and contract negotiation experience.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Electrical or mechanical trade background not essential but highly desirable.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Leadership & Communication Skills – Ability to comprehend, analyse and interpret complex operational documents.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ability to establish and review Method of Procedure documents, incident reports, emergency event summaries, root cause analysis reports, CAPEX/OPEX budget forecasts/reports and O&M manuals.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ability to deliver effective presentations on data centre operations to customers, peers and management.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ability to effectively respond to sensitive issues, complex inquiries or complaints from customers, peers and management.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ability to manage with positive influence and motivate employees and customers to obtain desired levels of performance.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ability to understand the need to place the team’s, company’s or customer’s goal over personal individual goals.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong quantitative and qualitative reasoning ability with experience in determining root causes, performance shortfalls and required corrective actions.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Experience managing CAPEX/OPEX budgets and variance analytics.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Proficiency in Microsoft Office package – Word, Excel, Outlook, Project & Visio.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Experience managing systems such as Customer Portals, BMS, Computerised Maintenance Management Systems.</span></li> <li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">All decisions must be made with an in-depth understanding and interpretation of Company policies and procedures, business practices and customer’s priorities to achieve effective results.</span></li> </ul><div class="content-conclusion"><div><span style="color: rgb(53, 152, 219); font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>The AirTrunk Culture </strong></span></div> <div> </div> <div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and amplify your impact. Whilst you’re helping scale our region’s digital future, we’ll help you Grow@Hyperscale and unleash your full potential.</span></div> <div> </div> <div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">The pace in which we operate means you’ll feel an electric atmosphere at AirTrunk. We are a team of challengers and collaborative problem solvers who break new ground every day. We do this by living our values, going above and beyond, and being dynamic, transparent, and responsive.</span></div> <div> </div> <div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Every AirTrunker brings their own unique background and diverse perspective to find solutions to problems that matter. We make sure you have everything you need to make your mark and thrive in a flexible and safe working environment, where everyone feels welcome. Our benefits empower AirTrunkers to stay positively charged.</span></div> <div><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Now’s your chance to <a href="mailto:Grow@Hyperscale">Grow@Hyperscale</a>.</span></div> <div> </div> <div><em><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">**To all recruitment agencies: AirTrunk does not accept agency resumes. Please do not forward resumes to our jobs alias, AirTrunk employees or any other organisation location. AirTrunk is not responsible for any fees related to unsolicited resumes.**</span></em></div></div>