Wait, What Do You Do?

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H2> </div><div><p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">Strategy</span></strong></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">• Meet the business objectives initiated by the respective country Business Banking Segment</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">• Customer focused need-based selling</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">• Deepen customer relationship and maximize penetration</span></p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">Business</span></strong></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">• Achieve MOM Business targets (NTB and NSR) as per Performance scorecard.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">• Segment focus, customer focussed needs-based selling</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">• Being a Business Banking Acquisition RM, focus has to be on acquiring new HV customer relationship and fulfilling needs with respect to Liabilities, Trade & Forex for such customers as mandated by the Bank. It will also involve deepening these relationships by cross-selling various product </span></p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">Processes</span></strong></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">• Operational quality - Error free customer application & documentation </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">• Responsive and responsible selling</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">• Practice appropriate sales and marketing skill </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">• Ensure nil Customer complaints</span></p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">People & Talent</span></strong></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">Build a transparent and collaborative culture in which TTVC are based on support of Client Income with specific performance metrics on the Bank's values.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b></b></H2> </div><div><p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Risk Management</span></strong></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">• Conduct CDD, MLP & TCF diligently </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">• Zero tolerance – Fraud, Mis-selling</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">• Attend training, acquire knowledge and apply to job function </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">• Adhere to all policies, guidelines and procedures, comply with local regulatory requirements</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">• To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager</span></p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Governance</span></strong></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business</span></p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Regulatory & Business Conduct</span></strong></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">Key stakeholders</span></strong></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:black">• Small Medium Enterprise</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Our Ideal Candidate</b></H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">• Must be a graduate. MBA’s would be an advantage</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">• Candidates having Sales experience of at-least 3-4 years in the Retail Banking Industry - liabilities business</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">• Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">• Good knowledge of the selected market and customer segments would be an advantage</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">• Strong communication and negotiation skills with the ability to influence outcomes</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;background-color:white">• Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About Standard Chartered</b></H2> </div><div><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p> <p>Together we:</p> <ul> <li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What we offer</b></H2> </div><div><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul></div></div></div>

Relationship Manager