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Job Description

About The Role

Reliability Engineers are responsible for improving the reliability, availability, observability, and operational resilience of Griffith’s enterprise platforms and services. Working within the Platform Engineering team, they apply software engineering and automation practices to operational challenges, reducing manual effort and improving the stability and scalability of critical university systems.

The role combines operational engineering, automation, observability, and enterprise platform support across hybrid cloud and on-premises environments. Reliability Engineers work closely with Platform Engineers, product teams, application support teams, vendors, and project teams to ensure enterprise systems remain resilient, performant, secure, and maintainable throughout their lifecycle.

Reliability Engineers actively contribute to the continual improvement of operational practices, platform engineering standards, automation capabilities, observability tooling, and reliability engineering methods across the Digital Solutions portfolio.

Key Responsibilities

Support, monitor, and optimise the reliability and availability of enterprise platforms, applications and integration across hybrid cloud production and pre-production environments on a range of systems including Peoplesoft Campus, HR and Finance, Oracle Fusion Middleware, Oracle Data Integrator, bespoke .NET applications and PHP applications, Azure Data Factory, UiPath, and many others.
Work collaboratively with Platform Engineering, product teams, vendors, and application support teams to improve operational resilience, performance, scalability, and service reliability.
Design and implement automation solutions to reduce repetitive operational tasks, improve consistency, and accelerate incident response and recovery activities.
Support installation, configuration, upgrades, patching, and lifecycle management of enterprise applications, middleware, integration platforms, and related infrastructure.
Develop and maintain observability capabilities including dashboards, monitoring checks, alerting, logging, and operational metrics using enterprise observability tooling.
Enhance and support CI/CD and DevOps practices across enterprise platforms and services using tools such as Azure DevOps, Terraform, Ansible, Octopus Deploy, and related automation frameworks.
Participate in incident management, root cause analysis, problem management, and operational improvement activities to reduce recurring issues and improve platform resilience.
Contribute to infrastructure as code and configuration management practices to ensure repeatable, consistent, and scalable platform deployments.
Collaborate with projects and product teams to improve operational readiness, platform supportability, observability, and non-functional requirements including availability, security, maintainability, and recoverability.
Contribute to continuous improvement initiatives and help evolve Platform Engineering and Reliability Engineering practices, tools, and standards.

About You

You have a can do attitude and like working as part of a fun, supportive team
A desire to work with and learn a broad range of technologies and platforms, with the ability to specialise in a few key areas
A versatile IT professional with a background as either an Enterprise Applications Engineer, Integration Specialist, DevOps Engineer or similar
Demonstrated technical competency, analytical and problem-solving skills
Familiarity with change management processes
Strong communication skills, both written and verbal along with the ability to liaise with a range of stakeholders

Desirable Experience

Technical experience with Peoplesoft Campus Solutions, Human Resources and/or Finance, especially server setup and environment configuration skills
Experience working with Windows and Linux operating systems
Basic experience with Oracle databases using tools like SQLDeveloper and Golden
Experience with Azure and/or cloud services, automation tooling, infrastructure as code.
Experience with New Relic
Exposure to technologies such as Terraform, Azure DevOps and Octopus Deploy
Experience working within higher education or similarly complex enterprise environments is desirable.

Flexibility to work evenings and weekends will be required as part of this position. Candidates must have full unrestricted Australian work rights and may be subject to a National criminal history check.

What we can offer

This is a continuing opportunity based at Brisbane South (Nathan).  As Griffith is a multi-site University you may be required to work across other locations.

HEW 7 Salary – Base range - $104,504.60 - $113,219.43 + 17% super. Full package range - $122,270.38 - $132,466.72.

Additional Information

Why join Griffith?

As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer:

Wide range of Learning and Development opportunities
Mix of on campus and work from home options available and a supportive work environment
Salary packaging options and corporate health discounts
Generous leave entitlements including paid parental leave and leave loading
Support with future learning opportunities through our educational staff assistance scheme
Opportunities for internal mobility
Health Safety and Wellbeing initiatives – on campus Gym facilities

At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.

How to apply

Please submit your application online and ensure it includes the following:

A covering letter outlining your suitability for the role, please refer to the qualifications above and the position description.
Current curriculum vitae/resume including full contact details

For application and recruitment advice please reach out to Laura Whitworth, Talent Acquisition Partner on l.whitworth@griffith.edu.au

Closing date: Friday 5th June at 11:59pm. All applications must be submitted online.

Company Description

Every institution values excellence. What matters most is why.
Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them.

Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence.

Digital Solutions. A team you’ll want to be a part of.

When you join Digital Solutions, you’ll be part of a team that delivers impact by enhancing digital experiences for the graduates of tomorrow, researchers of today and all those working to make it a brighter future.

But we know it’s not just what you do that matters, it’s who you do it with. Our people will tell you – our team sets us apart. We promise a supportive and friendly environment where you’ll collaborate to make an impact.

Make it matter. Join Digital Solutions at Griffith.