Returns Analyst

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

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Are you ready to be a pivotal force in Advancing Health Outcomes For All®? Join the Financial Services and Solutions (FSS) organization, where our focus is being a strategic business partner who creates value, provides efficiency, and ensures compliance for McKesson.  In FSS, you'll gain exposure to all McKesson businesses while growing as a finance or data management professional and fostering collaborative relationships with internal and external customers. Our high employee engagement scores reflect a vibrant and diverse workplace where your contributions have a tangible impact on the enterprise. If you're passionate about making a real difference and want to be part of a dedicated team that values professional growth, FSS is the place for you. Join us and energize your career with endless opportunities!

The right candidate to join our FSS team can demonstrate the following competencies: embrace digital transformation, diverse and inclusive collaboration, strategic and analytical thinking, adaptability and growth mindset, and clear and impactful communication. The McKesson Accounts Payable team is hiring a Returns Analyst in Irving TX.

Position Description

The Returns Analyst supports the reconciliation and recovery of manufacturer returns credit while ensuring compliance with contractual agreements and manufacturer policies. This role analyzes returns data, validates credit accuracy, identifies exceptions, and partners with manufacturers and internal stakeholders to resolve discrepancies and maximize financial outcomes.

Success in this role requires combining finance expertise with digital capabilities to improve processes, leverage data-driven insights, AI collaboration and drive operational efficiency. The Returns Analyst works across systems, automation tools, and analytics platforms to monitor performance, communicate results, and recommend process improvements.

Key Responsibilities

• Develop and implement supplier research exception items to determine validity and provide appropriate support to substantiate McKesson’s position
• Oversee the reconciliation and analysis of accounting information for complex suppliers and customers.
• Manage and resolve promptly and accurately incoming suppliers and internal inquiries, escalating if needed to the appropriate resource(s).  Fully understand and assess reported issues to determine prioritization
• Hold partners/others accountable to critical/sensitive issues that could result in a loss of income or negatively impact supplier relationships
• Oversee special projects – involves reaching out to internal stakeholders, IT, and suppliers to research and resolve disputes, and enhance product packaging and shipment processes
• Identify opportunities for process improvement and recommend solutions for process and automation enhancements
• Apply an AI approach to work system exception reports daily and utilize reporting to identify possible quality issues
• Demonstrate strong attention to detail when performing data analysis, trends, and while continuously auditing and analyzing large volumes of data using AI +Human collaboration
• Develop and maintain data sources within McKesson, across various business units and systems within the returns space

Minimum Requirements

Degree or equivalent and typically requires 2+ years of relevant experience.

Business Experience

• 2+ years’ experience working with large data sets, financial analysis, research and the ability to create automated projects with little instruction.
• Strong understanding of financial processes and the ability to ensure accuracy in financial reconciliation
• Intermediate to expert proficiency with Microsoft Office Word, PowerPoint and Excel- VLOOKUPs, complex formulas, and pivots
• Knowledge of Query building, Power BI, Copilot AI Agents and Snowflake required
• Experience with tools such as SAP preferred

Critical Skills

• Digital Transformation & Process Design: Demonstrates digital fluency and scales tech-enabled processes to reimagine how work flows across people, systems, and controls
• Decision Intelligence: Turns data and digitally-enabled insights into clear decisions that advance business priorities and enterprise outcomes
• Business Partnership: Builds trusted relationships and use finance expertise and judgment to align priorities and move work forward
• Change Leadership & Growth Mindset: Leads through ambiguity, adapts quickly, and translates transformation into practical action
• Human + AI Workforce Collaboration: Orchestrates people, technology, and automation, knowing where human judgment adds value while leveraging the scale of digital work
• Communication & Presence: Communicates complex ideas simply, using storytelling and data to convey messages, creates alignment and drives work forward
• Entrepreneurial Mindset: Takes ownership of problems, challenges legacy ways of working, and seeks out opportunities to create value for future business needs

Must be authorized to work in the US. Sponsorship is not available for this position.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

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McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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