> job detail
T
👑Data Leadership
Security Operations Center (SOC) Analyst (Remote)
Trace3 · New Orleans, LA
// classified as
Data Leadership (Heads of data, directors, managers.)
posted
19d ago
location
New Orleans, LA
languages
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tools
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> description
<div class="content-intro"><p><img src="https://i.postimg.cc/Wb1SdDgC/Join-the.png" alt="" width="649" style="max-width: 100%;"></p>
<hr>
<p>Who is <strong>Trace3</strong>?</p>
<p>Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.</p>
<p>Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!</p>
<p>Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco. </p>
<p><strong>Ready to discover the possibilities that live in technology?</strong></p>
<p> </p>
<p><strong>Come Join Us!</strong></p>
<p><strong>Street-Smart</strong> <strong>- <em>Thriving in Dynamic Times</em></strong></p>
<p>We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.</p>
<p><strong>Juice - <em>The “Stuff” it takes to be a Needle Mover </em></strong></p>
<p>We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.</p>
<p><strong>Teamwork - <em>Humble, Hungry and Smart</em></strong></p>
<p>We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.</p>
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<p> </p></div><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold; font-size: 12pt; font-family: arial, helvetica, sans-serif;">About the Role:</span></p>
<h4 style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </h4>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">The SOC Analyst is responsible for monitoring, detecting, analyzing, and responding to cybersecurity events and incidents. This role is critical to the Security Operations Center's mission to protect client environments by identifying threats, minimizing risks, and ensuring timely escalation and remediation of security incidents. </span></p>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold; font-size: 12pt; font-family: arial, helvetica, sans-serif;">What You'll Do:</span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Monitor security alerts a<span style="font-size: 10pt;">nd events from SIEM, EDR, IDS/IPS, firewalls, and other security technologies.</span></span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Perform triage and analysis of security events to determine severity, impact, and root cause.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Document and escalate incidents per defined incident response procedures.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Execute initial containment and remediation steps based on defined playbooks.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Maintain situational awareness of current threats and vulnerabilities.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Provide detailed and accurate incident reports for clients and internal stakeholders.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Collaborate with incident response, threat intelligence, and engineering teams for deeper investigations and response activities.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Create and maintain knowledge base articles, detection runbooks, and escalation workflows.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Participate in after-hours/on-call rotation, if required.</span></li>
</ul>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-weight: bold; font-size: 12pt; font-family: arial, helvetica, sans-serif;">Qualifications:</span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Bachelor’s Degree from an accredited university or equivalent years of experience.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">A minimum of 2 years of experience in a SOC, cybersecurity, or IT security operations role.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Familiarity with SIEM tools (e.g., Splunk, Sentinel, LogRhythm), EDR platforms (e.g., CrowdStrike, SentinelOne), and general networking concepts.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Understanding of common attack vectors (e.g., phishing, ransomware, lateral movement).</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Strong analytical, investigative, and problem-solving skills.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Experience with ITSM systems (e.g., ServiceNow, ConnectWise, FreshService).</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Background in Managed Services Provider (MSP) or similar customer-facing IT support environment.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Excellent written, verbal, and interpersonal communication skills</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">High adaptability to change and a customer-first mindset.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Strong documentation habits and a commitment to knowledge-sharing.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Familiarity with frameworks such as NIST, MITRE ATT&CK, and CIS Controls.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Participate in a scheduled on-call rotation to provide after-hours escalation support for critical incidents, ensuring timely resolution and communication.</span></li>
</ul>
<p> </p>
<p> </p>
<p> </p><div class="content-pay-transparency"><div class="pay-input"><div class="description">Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.</div><div class="title">Estimated Pay Range</div><div class="pay-range"><span>$52,000</span><span class="divider">—</span><span>$60,000 USD</span></div></div></div><div class="content-conclusion"><hr>
<p><strong>The Perks</strong></p>
<ul>
<li>Comprehensive medical, dental and vision plans for you and your dependents</li>
<li>401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability</li>
<li>Competitive Compensation</li>
<li>Training and development programs</li>
<li>Major offices stocked with snacks and beverages</li>
<li>Collaborative and cool culture</li>
<li>Work-life balance and generous paid time off</li>
</ul>
<p> </p>
<p><strong>Our Commitment</strong></p>
<p>At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.</p>
<p>We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.</p>
<p>As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.</p>
<p>Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.</p>
<p>If you require a reasonable accommodation to complete the application process or participate in an interview, please email <u><a href="mailto:recruiting@trace3.com">recruiting@trace3.com</a></u>.</p>
<p> </p>
<p><strong>***To all recruitment agencies:</strong> Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.</p></div>