Senior Analyst: Executive & Business Operations

About Cellulant:

Cellulant is Africa’s leading payments company, providing seamless, secure and innovative solutions that empower businesses, banks, and global brands to thrive in a fast-changing global economy. 

With a presence in over 24 countries and 200+ payment methods across cards, bank transfer and mobile money, our single API payment platform, Tingg, simplifies collections, disbursements, and reconciliations. It processes over 1 million transactions daily for market leaders across sectors such as Airlines, Telecoms, E-commerce, Ride-Hailing, Retail, and Remittances. 

By simplifying how people pay and get paid, we drive trust, commerce and scale – and connect companies to their ambitions.

  

Our Mission:

To deliver seamless, secure and innovative payment solutions for businesses. 

Our Vision: 

To create a connected world where businesses move money as easily as they share ideas. 

Our Story:

Across Africa, payments are more than transactions. They are gateways to prosperity, connecting people, businesses and communities to opportunities and growth. 

From enabling a logistics company in Lusaka to pay suppliers across borders, to enabling a hospitality brand in Lagos to scale effortlessly, to supporting an airline in Nairobi to reconcile payments from multiple platforms, Cellulant is the bridge that makes it all possible. 

Through trusted technology and customer-centric innovation, we build connections that inspire progress, strengthen economies and transform payments into a tool for progress.

Since our founding in 2003, we've continuously adapted and grown, leveraging our experiences to simplify payments for businesses. We are driven by an unshakable belief that seamless people-centred payments are the key to unlocking prosperity. 

Today, Cellulant powers online and offline payment processing, allowing businesses to collect payments, send payouts, and accelerate business growth.

Role Overview: 

Cellulant is looking for a high calibre professional to join the Office of the CEO in a high-exposure role with a Chief of Staff–style remit. You will work closely with the CEO and Executive Committee on the decisions, priorities and cross-functional challenges that shape a pan-African fintech operating across multiple markets.

This opportunity is designed for someone who has developed strong analytical and commercial discipline in management consulting, investment banking, corporate strategy, transaction services or another demanding environment-and now wants to move closer to enterprise leadership and execution. It will be particularly relevant to African diaspora professionals considering a move to the continent, and to MBA or other postgraduate candidates completing their studies who bring meaningful professional experience and want their next chapter to have direct African impact.

What You'll do:

• Shape and run the Executive Committee’s operating rhythm: identify the decisions and issues requiring executive attention, design focused agendas, challenge the quality of pre-reads, capture decisions and drive actions through to closure.
• Develop and quality-assure Executive Committee, Board and investor materials, turning financial, commercial and operational information into a coherent enterprise narrative while supporting Finance’s ownership of investor relations.
• Maintain an integrated view of the CEO’s priorities, company objectives and critical cross-functional initiatives; test progress, identify slippage or dependencies early and coordinate resolution with the accountable executive.
• Undertake structured analysis and rapid problem-solving on questions commissioned by the CEO, synthesising competing perspectives and incomplete information into clear options, recommendations and decision briefs.
• Lead selected strategic projects and time-bound interventions from the CEO’s office, establishing the workplan, bringing the right leaders together, maintaining momentum and enabling delivery without displacing functional ownership.
• Act as a trusted filter and force multiplier for the CEO: anticipate information needs, distinguish decisions from updates, ensure issues arrive with context and options, and protect executive attention for matters requiring CEO judgement.
• Support the corporate governance cycle through forward planning, Board preparation, executive rehearsals, accurate records of commitments and disciplined follow-through on Board and investor actions.
• Represent the CEO’s office in selected forums and working sessions, clarify intent, connect related work across functions and escalate material choices or risks within a clearly agreed mandate.
• Maintain a reliable enterprise view of performance, priorities, risks and key decisions, and use it to support leadership reporting, organisational communication and periodic strategy reviews.

What we are looking for:

• A bachelor’s degree in business, finance, economics, engineering, data or another analytically rigorous discipline, supported by a strong academic record. A relevant master’s degree or MBA, or progress towards CFA, ACCA or ACA, is advantageous but not essential.
• Experience: Typically three to six years’ relevant experience in management consulting, investment banking, corporate strategy, business operations, transaction services, a CEO/Chief of Staff office or a high-growth technology or fintech environment. Exceptional candidates completing a relevant postgraduate programme may be considered where they bring strong pre-study experience, substantive internships or demonstrable evidence of comparable capability.

• A strong analytical foundation, with demonstrated capability in structuring complex information into clear, board-ready materials.
• A track record of operating credibly with senior stakeholders, built through exposure to fast-paced, high-rigour environments such as management consulting, investment banking, or a similarly demanding corporate setting.
• Sound commercial and financial literacy, sufficient to engage confidently with investor-facing and Board-level content.
• Excellent written and verbal communication skills, with the judgement to synthesise competing inputs into a single, clear recommendation.
• The discretion and professional maturity to handle confidential and sensitive information appropriately.
• The ability to work independently once direction is set, exercising judgement on when to resolve an issue directly and when to escalate.
  

Why this role matters?

Owns: the quality and timeliness of analysis, decision support and materials produced through the CEO’s office; the ExCo operating cadence; the integrated tracking of CEO and ExCo commitments; and the coordination of selected CEO-sponsored initiatives.

Influences: the content and direction of investor relations (owned by Finance), and the delivery of cross-functional initiatives (owned by the relevant functional leader). This role does not carry independent accountability for investor relations outcomes, financial results, or the performance of any function.

Why Work for Us? 

At Cellulant, we are more than a payments company: we are bridge-builders. We believe that by simplifying the way people pay and get paid, we are connecting companies to their ambitions, people to opportunities, and Africa to the global economy. Our work goes beyond payments—it’s about what people, businesses, and communities can do when the movement of money becomes more dependable, seamless, and secure. 

Some exciting things about us...

• We have an extensive footprint: We have an office presence in  10 countries, and our products serve 24 countries across Africa, with a global workforce of about 300 employees. 
• We believe innovation is at the heart of Fintech: Thousands of market leaders and top enterprises trust our technology to power their payments. Our customers are in various sectors, including financial services, travel and hospitality, telecom, e-commerce, remittance companies, SaaS, and the gig economy. 
• We put our employees first: We offer market-related compensation, generous personal time off, and medical and life insurance benefits (markets permitting). 
• We seek collaborative builders. At Cellulant, we believe that great ideas happen when we come together. Therefore, we nurture a collaborative work environment that challenges, engages, and empowers each person to contribute to the growth and success of the business. 
• We solve for Africa’s digital economy: We’re solving payment challenges on the continent to create opportunities and accelerate economic growth for all of Africa.
• We support a diverse and inclusive workforce: We focus on the growth and development of our employees through well-developed, individualised career paths, ensuring you reach your full potential in a supportive and delivery-oriented environment.
  

Our inclusivity pledge: At Cellulant, we value the diversity of our people and the customers we serve. We're committed to a workplace where individual differences are recognised, respected and celebrated, and where fairness, dignity and respect guide how we treat everyone. As an equal opportunity employer, we recruit, employ, develop and reward our people based on merit, competence and business need, and we do not discriminate against any employee, worker or applicant on any ground prohibited by the law of the country in which they are employed. We welcome and encourage all qualified candidates to apply and thrive with us.

If you need assistance completing an application, accessing our website, or require reasonable accommodation at any stage of the recruitment process, please contact hr@cellulant.io/ jobs@cellulant.io