Senior Analyst, Global HR Technology Solutions

Job Description

Primary Responsibilities    

• The Sr. Analyst, Global HR Technology Solutions plays a key role in ensuring the effective configuration, deployment, and continuous improvement of Workday and/or other HR systems.
• Leverages a combination of HR Operations principles and technical acumen to deliver well thought out solutions in one or more of the functional areas — including HCM, Talent Optimization, Compensation, Absence, and Reporting & Analytics — to create operational efficiency and delightful employee experiences.

Specific Responsibilities   

• Lead the design of solutions and delivery of system enhancements, ensuring alignment with global standard process design while enhancing user experience and system functionality through an Agile methodology.
• Manage medium-to-high complexity enhancements as a Project Manager, overseeing scope, timelines, activities, and stakeholder responsibilities to ensure successful project completion.
• Collaborate closely with HR Operations and Centers of Excellence, managing stakeholder relationships and driving alignment initiatives.
• Serve as the functional owner and subject matter expert for one or more HR System functional areas, ensuring effective configuration and management.
• Conduct process mapping, gap analysis, and root cause analysis to eliminate inefficiencies and redundancies. 
• Act as an escalation point for complex system issues, working towards resolution and optimization.
• Champion innovation and system stability, ensuring seamless adoption of new feature releases.

Qualifications

Profile

• 5+ years of experience in HR and HRIS solutions development.
• Background in HR Operations, HR Technology and Process Improvement, or related field/s. 
• Experience in global or matrixed organizations is an advantage especially in shared services environments. 
• Customer-centric mindset with passion for continuous improvement. 
• Creative problem-solver who proactively brings solutions to challenges.
• Adaptable to dynamic environments with flexible ways of working.
• Passionate about HR technology trends and best practices.
• Highly organized and detail-oriented, ensuring accuracy and efficiency.
• Integrity-driven, consistently upholding ethical and professional standards.
• Amenable to working European hours and open to work on-site in the Alabang office once every two weeks or as needed.

Required Skills

• Strong expertise in HR business process design, simplification, and optimization. 
• Proven ability to map and redesign end-to-end processes using structured methodologies. 
• Strong user experience mindset with focus on intuitive and efficient workflows. 
• Excellent stakeholder and project management and influencing skills across global teams. 
• Ability to translate business needs into structured process and system design requirements. 
• Strong analytical and problem-solving capabilities with a data-driven approach. 
• Working knowledge of Workday business process frameworks or other HRIS platforms (configuration experience not required but advantageous). 
• Strong governance mindset with the ability to define and enforce standards. 
• Strong communication skills with ability to articulate complex concepts clearly. 

Additional Information

This position resides within the Global Corporate HR Team and is a great opportunity for an HR Professional to get into the Workday technical space.

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.