Wait, What Do You Do?

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Centre of Excellence for APAC build out across all products.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Trade capture and life cycling of structured products.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Understanding and learn to manage query remediation, trade life-cycling and other day-to-day processing, ensuring timely escalation, in order to minimise risk exposure.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• New business enablement and solutions, partner to deliver strategic FM initiatives:</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Drive Operational readiness</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Local management of:</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Hubs: Drive global alignment and consistency, Follow The Sun support</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Local Market: standardize where applicable, tailored processes/controls</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Challenge vendor costs / services across the lifecycle</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Operations representation for external/internal and regulator scheduled audits:</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Ensure audit points are addressed within timelines</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Drive continuous improvement and innovate:</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Partner with Technology to deliver transformation</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Work with FO to identify booking model improvements and drive efficiency</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Be up to date and ensure compliance with regulatory requirements</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Adherence to Ops Risk Framework standards of implementation and process management.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Key Responsibilities</b></H2> </div><div><p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strategy</span></strong><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Ensures compliance with all Group and Country policies, Code of Conduct, statutory regulations, and laws.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Ensure the client experience is seamless based on efficient processing, timely resolution of client exceptions and is perceived as an enabler by the business to generate and retain client flows.</span></p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Business</span></strong><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Deliver Business Efficiency targets</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Understanding of the business strategy and appropriate role given.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Monitors client service standards to ensure high-quality operational and client support services are provided </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Works closely with country and business to ensure operational platforms support client service level agreements and internal benchmarks as well as identifying opportunities for automation</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Ensures compliance with all relevant local and global regulatory requirements and industry best practice.</span></p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Processes</span></strong><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• All tasks executed are performed in accordance with the Desk Instructions (DOI), relevant policies and procedures of the bank. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Ensures that key business practices and service delivery processes are conducted in compliance with Group and country regulatory guidelines</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Identifies operational risks and enhances control mechanisms, both for in-country processes and services hubbed offshore.</span></p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">People & Talent</span></strong><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Capability matrix to deliver at 90% cross training across all function </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Participation and Adopt new ways of working. Participation in ASA Projects and initiatives</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Embed Diversity and improve Communication and community engagement programme</span></p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Risk Management</span></strong><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• the ability to identify, assess, monitor, control and mitigate risks to the firm. Also, an awareness and understanding of the main risks facing the firm and the role the individual plays in managing them </span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2> </div><div><p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Governance</span></strong><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Maintain high standard service delivery, keeping record of all Errors, follow up on timely submission of incident report / breach report as per Op Risk Guidelines, otherwise escalate to top management </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Review and access process are scalable/sustainable ensure on any issue of timeliness and inaccuracy on regulatory reporting,</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Maintain high standard service delivery as to ensure yearly BCP is conducted as per BCP updated plan </span></p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Regulatory & Business Conduct</span></strong><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Key stakeholders</span></strong><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• <strong>Internal </strong>- Country Finance Division, Human Resources Division, Legal & Compliance Division, Group Technology Division, ARMS & Credit Operations, Branch staff, Dealers & Regional Auditors, GPCW, FMO Data Mgmt, Margin Ops, ETD, MO onshore and offshore, GRU, MOC, Client Coverage and Client Experience teams, Group offices, SCB branches and subsidiaries, GBS KL & Chennai.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• <strong>External </strong>- Central Bank Regulators, External Auditors, Industry banking counterparts & External vendors.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>The Ideal Candidate:</b></H2> </div><div><p><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• University degree preferred</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Proficient knowledge of Financial products – FX, FX Options, Interest Rate Swaps, Commodities, Credit Derivatives, Equity Derivatives, Money Market and ESG products. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Electronic executions across Marketwise, RTNS, Bloomberg, ICE Link etc. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Analytical mindset. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Strong inter-personal skills.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Confident communicator - able to adapt style to Front Office and offshore colleagues.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Demonstrate strong teamwork with internal and external groups</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Thrive on working in fast paced environment while maintaining attention to detail</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Fast learner with the ability to think out of the box and provide solutions</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Proficient in Excel (pivots, lookups and basic VBA an advantage)</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About Standard Chartered</b></H2> </div><div><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p> <p>Together we:</p> <ul> <li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What we offer</b></H2> </div><div><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul></div></div></div>

Senior Analyst, Rates Middle Office (Bukit Jalil KL, MY)