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Senior Business Analyst

Ebuu · Lockleys, SA, Australia
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posted
<1d ago
location
Lockleys, SA, Australia
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> description

Create your best future and join as a Senior Business Analyst. 

This role will play a crucial part of the UNITE team. UNITE is our business-led, tech-enabled transformation, and a key priority for the Group. UNITE is about delivering 'one best way' to make our processes, systems, and tech simpler so we can deliver a better experience for our customers and make things easier for our people.

  • Location: Adelaide based role only
  • On-site Requirement: 2-3 days in the office per week
  • Why On-site? This is a highly collaborative position involving regular face-to-face workshops and close team interaction, making in-office presence essential.

What’s the role?

The Mortgage Operations team is on an exciting transformational journey as a key stakeholder in Westpac’s Unite transformation. As a Senior Business Analyst in the Mortgage Operations team, you will be the conduit between a variety of transformational initiatives and the Mortgage Operations business to ensure a smooth integration and transition.  

You will lead and deliver business analysis activities within Mortgage Operations,  defining scope aligned to project objectives, desired business outcomes, and delivered capabilities across small to medium initiatives. You will demonstrate a clear understanding of agreed value outcomes, ensure accuracy and consistency of requirements, and independently structure and package requirements across complex workstreams to achieve consensus and formal approval.

Additionally, you will navigate and manage stakeholder resistance or conflict to build strong, effective working relationships that support successful outcomes. You will tailor communication to suit different audiences and contexts, deliver clear and impactful messages, and provide guidance, mentorship, and direction to team members while supporting larger and more complex initiatives where required.

What do I need?

  • Previous experience in business process mapping, impact assessment, change readiness, and integration within Financial Services. 
  • Demonstrated experience managing multiple business process re-engineering or transformation projects. 
  • Proven ability to engage with senior stakeholders effectively, facilitating workshops, and managing relationships to drive and influence project success. 
  • Ability to communicate complex transformational concepts in a clear, accessible manner for a variety of audiences.
  • Experience in migration/data migration preferred
Why join us?
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
  • Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
  • Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. 
  • Tailored learning and development opportunities to help your grow your career within the bank. 
  • Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
 
If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.
 
We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.
Apply at Ebuu →