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Senior Executive-Back-End/ Data Entry -Complex Transaction Processing

EXL Service Ā· Pune, Maharashtra, India
// classified as
Other (Adjacent or hard to classify.)
posted
1d ago
location
Pune, Maharashtra, India
languages
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tools
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> description
  • Knowledge of P&C Insurance underwriting;
  • Sound knowledge of commercial Auto Insurance
  • This role is primarily responsible for processing transactions as per the SLAs outlined by the client
  • Ensure that all the transactions are processed as per defined and documented desktop procedures
  • Ensure that the assigned targets in accordance with SLA are metĀ 
  • Ensure that the quality of the transactions is compliant with predefined parametersĀ 
  • Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures
  • Strong orientation towards Process Improvement and actively participate in AIM (All Ideas Matters)
  • Flexible to work in rotating / flexible 24*7 shifts to cover extended hours of operational requirements
  • Knowledge of P&C Insurance underwriting;
  • Sound knowledge of commercial Auto Insurance
  • This role is primarily responsible for processing transactions as per the SLAs outlined by the client
  • Ensure that all the transactions are processed as per defined and documented desktop procedures
  • Ensure that the assigned targets in accordance with SLA are metĀ 
  • Ensure that the quality of the transactions is compliant with predefined parametersĀ 
  • Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures
  • Strong orientation towards Process Improvement and actively participate in AIM (All Ideas Matters)
  • Flexible to work in rotating / flexible 24*7 shifts to cover extended hours of operational requirements

Minimum Graduation