Wait, What Do You Do?

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Support Data Quality governance for Transaction Banking Cash, ensuring data integrity, effective controls, and compliance with regulatory requirements to minimise residual risk, including Data Privacy and Records Management.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Work closely with business, technology, and risk teams to implement DQ standards, enhance processes, and support delivery of data-related regulatory and control initiatives.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Key Responsibilities</b></H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Data Quality & Risk Management - Manage residual risk and treatment plans for Data Quality, including:</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Partner with 2LOD to define and implement risk treatment plans and escalate material risks and delays impacting agreed glidepaths</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Drive Data Quality Management Standards (DQMS) implementation across TB Cash, aligned to Risk Recognition Methodology</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Embed DQ by Design and Demand Management principles within the change lifecycle</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Transition from qualitative to quantitative DQ metrics, including MDM adoption and technology enablement for BCBS239</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Establish and manage Data Quality Incident Management (IMR), including root cause analysis and remediation tracking</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Oversee DQ exception management, ADO tracking, and closure of control gaps</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Review control effectiveness (KCI/CST) and drive simplification and standardisation</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Lead Critical Data Elements (CDE) governance, working with FCSO and 2LOD on identification and controls</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Ensure MDM (metadata) remediation and backlog management in line with DQMS & SLA governance for legacy platforms.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Govern Data Handshakes across upstream and downstream processes with clear accountability</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Regulatory & Risk Programmes - Support and drive compliance for key regulatory programmes: such as BCBS239 (self-assessment and remediation) & MLR40 (data retention and purging)</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Records Management & Data privacy - Conduct records keeping impact assessments and ensure compliance with internal and external standards</span><br><span style="text-decoration:underline"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strategy</span></strong></span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Collaborate with Cash Technology, TB, and CIB CDO to uplift DQ controls and capabilities</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Support delivery of strategic and regulatory programmes</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2> </div><div><p><span style="text-decoration:underline"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Business</span></strong></span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Partner with Product, Operations, and Technology to: </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Ensure Data Quality, Data Privacy, and Records Management risks are identified and managed for new or changed products</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Embed CDE governance, DQ controls, and regulatory requirements across Cash platforms</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Drive improved process efficiency, control effectiveness, and risk reduction across Cash operations</span><br><span style="text-decoration:underline"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">People & Talent</span></strong></span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for the team and work in collaboration with risk and control partners </span><br><span style="text-decoration:underline"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Risk Management & Governance</span></strong></span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Support RCSA assessments across DQ, Data Privacy, and Records Management</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Lead Monthly DQ risk reporting, Quarterly & Annual ORF submissions</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Maintain audit readiness (GIA/regulatory reviews),DQ DOI documentation, and ICP preparation and issue closure</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees in line with the banks policies</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Work with the relevant the BRM team to develop, design and implement control measures and monitoring plans for compliance and operational risk management. Ensure that material risks that are brought to stakeholders’ attention which affect business processes and critical systems and projects are monitored, managed (to minimise loss and risk), and escalated accordingly </span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2> </div><div><p><span style="text-decoration:underline"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Regulatory & Business Conduct</span></strong></span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Display exemplary conduct and live by the Group’s Values and Code of Conduct. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Provide oversight across the BRM - CFCC Operations footprint, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering regulations and guidelines</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span style="text-decoration:underline"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Key stakeholders</span></strong></span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• TB and Cash MT</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• TB and Cash COO MT</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• TB and Cash Ops MT</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Cash Product Managers</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Digital Channels</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Cash Strategic Pillar Leads </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• TB/Cash Country business and operations heads</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Technology heads</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Risk Framework Owners</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Internal / External Audit</span><br><span style="text-decoration:underline"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Other Responsibilities</span></strong></span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Embed Here for good and Group’s brand and values in CIB COO TB Cash; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom line.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Promote the Group’s brand and Here for good with employees, clients and regulators.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Maintain effective communication with key stakeholders, including regulators and staff.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Skills and Experience</b></H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• 5+ years relevant experience and knowledge of Cash products and processes with a broad understanding of Cash business</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Knowledge of the Global regulatory environment and the ongoing developments</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Comprehensive knowledge of risk governance frameworks & quality framework and processes</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Knowledge of process improvement methodologies</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Proactive and positive with the ability to make good/sound decisions and use independent judgement</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Ability to create effective work relationships across functions & borders</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Qualifications</b></H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Knowledge of Cash products, ISO20022 and processes with a broad understanding of Cash business</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Knowledge of the Global regulatory environment and the ongoing developments</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Comprehensive knowledge of risk governance frameworks & quality framework and processes</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Knowledge of process improvement methodologies</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Proactive and positive with the ability to make good/sound decisions and use independent judgement</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Proven ability to effectively collaborate with a wide range of stakeholders</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About Standard Chartered</b></H2> </div><div><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p> <p>Together we:</p> <ul> <li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What we offer</b></H2> </div><div><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul></div></div></div>

Senior Manager, BRM Cash Data and DQ (Bukit Jalil KL, MY)