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Senior System Analyst (Mekari Officeless)

Mekari · Jakarta, Indonesia
// classified as
Other (Adjacent or hard to classify.)
posted
2d ago
location
Jakarta, Indonesia
languages
sql
tools
—
> stack
sql
> description

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.

Position Overview

We are searching for an exceptional Senior System Analyst to lead end-to-end analysis, solution design, and technical delivery on our ecosystem. In this role, you will act as the principal functional authority, bridging complex client workflows with enterprise low-code capabilities. You will lead multi-stakeholder workshops, design scalable data structures, architect multi-system integrations, and mentor engineering and analysis teams.

  • Employment Type: Full-Time

  • Experience Level: Senior (4–7 years overall System/Business Analysis experience, with 2+ years in SaaS / Enterprise software delivery / Consulting / Financial Services background) 

Key Responsibilities by Project Stage

  • Project Initiation: Conduct critical reviews of Solution Architect handovers (SDD, BRD, SOW, Tech Proposals); challenge scope boundaries, spot commercial ambiguities or delivery risks, and formally raise precise clarification items.

  • Requirement Gathering: Lead high-stakes discovery workshops with senior client users; manage conflicting requirements, ensure deep coverage of exception flows/edge cases, and deliver comprehensive Requirement Gathering Notes within 3 business days. Validate architectural feasibility prior to discovery closure.

  • Analysis & Solution Design: Independently architect end-to-end solutions; proactively identify platform bottlenecks, design robust workarounds, and document them comprehensively within the Functional Specification Document (FSD).

  • Cross-Team Alignment: Drive functional cross-functional alignment sessions with Software Engineers (SE), QA, and PMs. Mitigate data schema conflicts, map the Requirements Traceability Matrix (RTM) from end to end, and provide authoritative effort estimates for Change Requests (CR).

  • Act as Layer 2 support during maintenance periods to rapidly classify production incidents as configuration errors, design gaps, or valid CRs.

  • Create clear end-user documentation and verify that all technical artifacts (FSD, RTM, API specifications, content sheets) are version-controlled and systematically archived.

  • Provide day-to-day expertise-driven mentoring to L1 System Analysts on solution design, platform logic, and complex integrations.

Required Technical Qualifications & Competencies

  • Analysis & Specification Mastery: Expert-level capability in requirements engineering, functional specification development, business process analysis, and core SDLC models.

  • Low-Code/No-Code Expertise: Expert-level understanding of platform capabilities, modules, configuration logic, and constraints to independently architect solutions and document functional workarounds.

  • Advanced Diagram Tooling: Expert user of professional visualization software to independently produce complex integration architectures, multi-system flow maps, data flow diagrams (DFDs), and detailed Entity-Relationship Diagrams (ERDs).

  • Database & Data Modeling: Highly proficient data modeler; expert in designing data schemas, identifying data types, defining field constraints, and writing verified SQL queries to validate backend system requirements.

  • System Integration Architecture: Comprehensive knowledge of integration patterns. Proven capability independently structuring API sequences, designing REST/SOAP endpoints, detailing webhooks, configuring file exchanges, and establishing SSO/SAML authorization paths.

  • UI/UX Design Awareness: Proficient with wireframing and prototyping tools (e.g., Figma, Balsamiq) to build clean visual flows and mockups within FSDs, ensuring designs map correctly to functional capabilities

  • Problem Solving & Communication: Superior structured thinking to break down complex, multi-stakeholder scenarios into logical resolutions. Confident verbal and written communication style when presenting to client management or steering committees.

Preferred Qualifications

  • Active professional certifications like CBAP (Certified Business Analysis Professional) or TOGAF (The Open Group Architecture Framework).

  • Prior technical analysis experience handling multi-module systems, core operational software, or enterprise workflow automation platforms within any of the following targeted industries:

    • Financial Services & Banking: Core banking platforms, corporate lending systems, or transaction integration hubs.

    • Manufacturing, FMCG & Mining: Enterprise Resource Planning (ERP), supply chain management (SCM), or distribution logistics platforms.

    • Gadai & Gadai Efek (Pawn & Securities-Backed Financing): Credit appraisal tools, loan management platforms, asset evaluation mechanisms, or scriptless security settlement frameworks.

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.
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