Server Analyst (Chandler, AZ, US, 85224)

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Summary:</b></H2> </div><div><p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">This role is responsible for assisting with efforts to research, design, implement, and document effective server components and systems to meet customer and strategic goals. Provides support and education related to components to user support team. Works with complex systems and provides translations to business users.</span></span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Essential Functions:</b></H2> </div><div><ul> <li><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif">Design, develop, and document server systems that enhance user expertise with regards to Information Technology applications and systems.  </span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif">Design and prepare instructional manuals, video tutorials, and classroom sessions in support of developed solutions.</span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif">Work with Information Technology staff and customers to analyze and solve business problems using Information Technology server solutions. </span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif">Understand business objectives and problems, identify alternative solutions, perform feasibility studies, cost/benefit analysis and suggest the best course of action.</span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif">Contribute to cross functional project teams that address customer initiatives or Information Technology infrastructure needs. </span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif">Provide problem resolution of reported server issues reported via Information Technology team members, automated notifications, and Information Technology Request system in compliance with applicable Service Level Agreement.</span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif">Provide support to junior staff members</span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif">Other duties as assigned.</span></span></span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Qualifications:</b></H2> </div><div><ul> <li><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif">Bachelor’s Degree.  May consider equivalent work experience in lieu of degree</span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif">2+ years’ experience in an Information Technology area with expertise gained in one or more areas of server hardware, software, and systems</span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif">Knowledge of server framework (on premise) and virtualization techniques</span></span></span></span></li> </ul> </div></div></div>