Service Desk Analyst

We’re an award‑winning, purpose‑driven City law firm. We were the first UK law firm to become a B Corp and are the highest‑scoring global law firm in the B Corp community. Globally recognised as the market‑leading UK firm for charities and purpose‑driven organisations, our commercial teams are also using law as a force for good and driving change from the inside out.

Our values are key to our success, and you’ll be able to make a real impact from day one.

Come and join the firm with a standout and authentic commitment to a triple bottom line, where we never prioritise profit over people and planet.


The role

We are looking for a motivated and enthusiastic Service Desk Analyst to join our IT team. You will be the first point of contact for IT support across the firm, assisting colleagues with first‑line IT requests, account setup, hardware preparation and mobile device management.

This role offers excellent opportunities to learn, develop and progress, providing a strong foundation in IT support. You’ll need strong customer‑service skills, good problem‑solving ability and confidence working in a fast‑paced environment. A friendly, helpful approach is essential.