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Purpose & Overall Relevance for the Organization: The GBS Mobility Operations team ensures the accurate, timely, and compliant execution of global mobility administrative activities. This role provides operational and coordination support for international assignments, relocations, and transfers, working closely with internal stakeholders and external vendors to enable smooth employee experience while ensuring data accuracy, and adherence to mobility policies and procedures. Key Responsibilities: Mobility Operations & Assignment Administration: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Provide daily administrative coordination for international assignments, relocations, and transfers.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Prepare assignment‑related documentation, including cost estimates, assignment letters, repatriation agreements, assignment or contract change letters, and offer packages.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Support cost estimate preparation and maintain cost‑related documentation in line with defined mobility frameworks.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Update cost matrixes and support linkages with APRO and related financial tools.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Partner with the procurement team on purchase orders (POs) and invoicing related to mobility services. </li> </ul> Vendor & Stakeholder handling <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Work with relocation companies, immigration lawyers, and tax vendors to collect documentation, request services, and ensure accurate and timely execution.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Provide authorization details to relocation, tax, and immigration partners in line with governance and approval frameworks.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Escalate non‑standard or complex cases to the Mobility Partner as required.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Act as an operational point of contact for HR, People & Culture, and other internal stakeholders on mobility‑related topics.</li> </ul> Immigration & Document Handling <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Assist in visa and immigration application processes by gathering required documentation and liaising with external providers.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Track and maintain immigration‑related documents in accordance with internal guidelines.</li> </ul> Data Management, Cost Tracking & Reporting <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Maintain accurate mobility data in HR and mobility systems, ensuring data integrity and completeness.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Support basic mobility reporting and data validation activities as required.</li> </ul> Employee, HR & Coordination Support <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Provide timely and accurate responses to employee, manager, and HR inquiries related to mobility processes, documentation, and operational topics.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Ensure consistent communication across stakeholders to support a smooth end‑to‑end mobility experience.</li> </ul> Continuous Improvement & Operational Support <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Support mobility process improvements, documentation updates, and technology or tool enhancements.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Contribute to team knowledge‑sharing and continuous improvement activities by identifying operational efficiencies.</li> </ul> Key Relationships: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">GBS Mobility Partners</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">HR Services / People & Culture</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Payroll & Finance</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Procurement</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">External vendors (relocation, immigration, tax)</li> </ul> Knowledge Skills and Abilities: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Experience in HR Operations, Global Mobility, or administrative support roles.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Understanding of mobility, relocation, immigration, and assignment processes.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Proficiency with Excel and HRIS systems (SAP, SuccessFactors) and document management tools.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Good organizational and multitasking capabilities.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">High attention to detail and accuracy.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Clear and effective written and verbal communication skills.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Ability to manage multiple stakeholders in a service‑oriented environment.</li> </ul> Requisite Education and Experience / Minimum Qualifications: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">Bachelor’s degree in HR, Business Administration, or related field preferred.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;Times New Roman', serif">2+ years of previous experience in a compliance, HR operations, or mobility support role.</li> </ul>

Specialist GBS HR Services (Mobility) (Porto, 13, PT)