Sr. Analyst, Agreements (Hybrid)

The Sr. Analyst, Agreements is responsible for processing all types of publisher agreements that impact quarterly royalty distributions. This role partners closely with internal and external stakeholders to resolve agreement-related issues, support escalated inquiries, and help ensure accurate and timely royalty payments. The Senior Analyst also assists with training team members and contributes to process improvement efforts that support a positive experience for BMI writers and publishers. What You'll Do Review and process all types of agreements that impact royalty distributions in a highly visible, fast-paced environment. Partner with BMI's Creative and Legal teams to support high-value, priority agreements. Respond to inquiries and communicate BMI's publisher agreement policies, practices, and procedures to internal and external customers. Assist with escalated agreement-related inquiries from affiliates and other internal and external customers. Train and coach team members to strengthen knowledge, quality, and overall team outcomes. Contribute to operational development initiatives, transformation efforts, and related systems testing. Collaborate with the Affiliations, Works, Repertoire Quality, Audio-Visual, and Adjustments teams to support account data quality. Identify and communicate opportunities for process improvements. Assist with maintaining current standard operating procedures. Serve as a subject matter resource for department leadership as needed. Participate in special projects and other duties as assigned. Support BMI's Core Values and help cultivate a culture of diversity and inclusion. Demonstrate regular attendance. What You Bring Education & Experience Bachelor's degree or equivalent experience preferred. Minimum of three (3) years of experience in administration, operations, music business, music publishing, or a related field. Skills & Abilities Experience working with and maintaining database systems and reports. Strong problem-solving and critical-thinking skills. Demonstrated initiative and ability to work independently. Excellent written and verbal communication skills. Strong interpersonal skills with the ability to collaborate effectively across teams. Exceptional attention to detail and accuracy. Proficiency with Microsoft Office Suite. Working knowledge of Salesforce. Strong computer navigation and systems skills. Why Join Us At BMI, you'll play an important role in supporting the accurate administration of publisher agreements and royalty distributions that serve songwriters, composers, and music publishers around the world. You'll have the opportunity to collaborate with cross-functional teams, contribute to operational improvements, and help deliver a positive experience for our affiliates while growing your expertise in music rights administration. Additional Details This position works primarily in a standard office environment and involves regular computer use, concentrated visual attention, and collaboration with internal and external stakeholders. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Employees may be assigned other job-related duties as needed, subject to applicable laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.