Sr Analyst Business Systems IT

Job Summary

Responsible for collaborating with business partners and identifying business problems. Recommend solutions with new or existing processes, applications, systems, programs, or software. Will manage and drive multiple primary assignments and handle complex issues/requests. Will act as the primary contact as a business relationship manager that will become a subject matter expert in operations data for Safety, People, Quality, Service, or Cost.

Job Description

Business Analyst Responsibilities:

• Supports requirements gathering and discovery workshops with our business stakeholders.
• Conducts current state assessments of business processes and supporting systems.
• Performs gap and data analysis in support of identifying improvement opportunities.
• Supports Technical Leads and developers by providing functional clarification and setting expectations with team and business.
• Documents socializes, and triages issues, defects, and enhancement requests.
• Elicit and document requirements, and creates logical system specifications and/or wireframes, change requests, test cases, user guides, training materials, and strategy roadmaps.
• Create process/data flows to create a visual representation of requirements
• Executing test cases and ensuring the overall quality of the solution is a plus.
• Perform System configurations
• Independently identify, research, and resolve open design questions
• Provide functional and technical support for production systems

Scrum Master Responsibilities

• Facilitate the team's Scrum ceremonies, i.e. Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Backlog grooming.
• Liaise with the Product Owner and the Business Analysts in order to ensure completeness and clarity of user stories and acceptance criteria.
• Guiding the team on how to get the most of out of self-organization.
• Guiding the team on the Agile Scrum methodology in order to constantly improve the Scrum team's standards of work.
• Managing relationships and communicating with the project sponsor, senior management and other project contributors
• Assisting with internal and external communication, improving transparency, and radiating information
• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
• Identify opportunities for process improvements and drive those from idea to implementation.

Work Experience and Skills:

• Bachelor’s degree related to Computer Science, Information Systems, Business, or Information Technology from an accredited university
• 6-8 + years of experience related to Business Analyst / Scrum Master or Technical Analyst within an IT technology environment
• Understand the path to purchase and flow of data between systems in an e-commerce environment
• Hands-on experience working on Enterprise e-commerce applications.
• Excellent communication and presentation skills, both verbal and written
• Technical understanding of complex Enterprise Web and Mobile Application development and deployment concepts
• Experience in an Agile Environment (using Jira, Confluence)
• Ability to solve problems, identify solutions, and appropriately escalate issues
• Excels at operating in a fast-paced technical environment
• Proficient with SQL
• Understand the fundamentals of DevOps/Continuous Delivery Pipeline.
• Some development in Java, HTML, and Javascript
• Experience in working onshore-offshore model/Global teams.
• Work experience in ecommerce domain is a plus
• Experience working with Oracle Web Commerce (ATG / Endeca/BoomReach) is a big plus.
• Excellent computer skills and proficiency in Visio, Excel, Word, PowerPoint, and Outlook

• Educational Qualification:

• Bachelor’s degree related to Computer Science, Information Systems, Business or Information Technology from an accredited university
• Assist in creating user stories for the sprint
• Assist the Business Team with UAT testing of the stories
• Facilitate sprint grooming meetings with the project team
• Participate with Product Owner and Product Grooming processes.

About Medline India:
Medline India was setup in 2010 in Pune, primarily as an offshore Development centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance & and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are proud to be certified as a ‘Great Place to Work’ by the Great Place to Work Institute® (India) for the duration May 2023 – May 2024. 
We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered & engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve today’s toughest healthcare challenges.
About Medline Industries, LP:
Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care.
At present, Medline Industries, LP holds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centres, physician offices, home care agencies, providers, and retailers. We are proud to be recognized by Forbes as one of America’s Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years.