Sr. Analyst- Quality Assurance and Testing

Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging. Overview Overview You’ll help test software that supports the business. You’ll use manual and automated testing to spot issues early and help teams release with confidence. You’ll work with product owners, business analysts, developers, and QA colleagues in Agile teams. You’ll also help improve how we test, how we share information, and how we deliver work together. This fits Gallagher’s focus on being service-minded, collaborative, curious, and united by shared goals. How You’ll Make an Impact In this role, you’ll turn business and functional requirements into clear test coverage, scenarios, and test data. You’ll design, document, and run manual tests across functional, regression, integration, and system testing. You’ll also build and maintain automated checks with Selenium or Playwright using C# or Java. Where needed, you’ll help shape reusable test components, support API or performance testing, and keep defects moving by logging, tracking, retesting, and sharing clear updates. You’ll be part of Agile ways of working too. That means taking part in sprint planning, daily stand ups, backlog refinement, reviews, and retrospectives. You’ll work closely with others to clear blockers, improve test coverage, and keep product quality moving in the right direction. Gallagher’s guidance asks for simple, candidate first language that shows the real work, the support around it, and the chance to grow while helping others do well. About You Here’s what you’ll bring to the role: You’ve worked in software testing with a mix of manual and automated testing. You can turn business and functional requirements into test scenarios and test cases. You’ve written and run tests for functional, regression, integration, and system coverage. You’ve built or maintained automation in Selenium or Playwright with C# or Java. You’ve worked with test and defect tools such as Jira or Azure DevOps. You understand Agile ways of working, including sprint planning, daily stand ups, backlog refinement, reviews, and retrospectives. You can log, track, and retest defects, then share clear updates with others. You can support API testing with Postman, REST clients, or similar tools. You can support performance testing with JMeter or similar tools. You understand SQL and basic database concepts. ISTQB, or a similar testing certification, would be welcome. Experience in insurance or reinsurance would be useful, but it isn’t essential How you'll make an impact Responsibilities: Your responsibilities will include: Reviewing business and functional requirements and turning them into test coverage, scenarios, and test data. Writing, documenting, and running manual test cases for functional, regression, integration, and system testing. Creating, updating, and maintaining automated test scripts in Selenium or Playwright using C# or Java. Building and improving automation frameworks, reusable test components, and supporting utilities. Working with product owners, business analysts, developers, and QA colleagues to clarify requirements and remove blockers. Taking part in sprint planning, daily stand ups, backlog refinement, sprint reviews, and retrospectives. Logging, tracking, retesting, and helping prioritise defects, with clear updates for stakeholders. Supporting API testing or performance testing where needed, using JMeter, Postman, REST clients, or similar tools. Contributing to continuous improvement across QA practice, automation coverage, and product quality. About you Qualifications University Degree and minimum 5 years of prior relevant experience, or equivalent experience. Preferred: Debugging software Communication and stakeholder management skills Assurance and quality testing; troubleshooting App development/programming understanding Additional Information At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)