Technicien.ne comptable, facturation et admin/Billing & Admin Technician

<div style="margin: 0px; padding: 0px; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: ;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">ACA est à la recherche d’une personne dynamique, polyvalente, professionnelle et assidue pour un poste de facturation et administration à temps plein (30 à 40 heures par semaine) à ses bureaux à Québec.</p><p style="box-sizing: border-box; outline: 0px; margin: 0px;"><br style="box-sizing: border-box; outline: 0px;"></p><p style="box-sizing: border-box; outline: 0px; margin: 0px;"><strong style="box-sizing: border-box; outline: 0px; font-weight: 700;">Le.la technicien.ne, facturation et administration s'occupe des tâches d'administration de l'organisation, de la facturation client, des paiements, des états financiers et du suivi des dossiers des formations.</strong></p><p style="box-sizing: border-box; outline: 0px; margin: 0px;"><br style="box-sizing: border-box; outline: 0px;"></p><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Cette personne possède un niveau de bilinguisme avancé et est capable de servir des clients et de répondre aux demandes en français et en anglais avec précision.</p><p style="box-sizing: border-box; outline: 0px; margin: 0px;"><br style="box-sizing: border-box; outline: 0px;"></p><p style="box-sizing: border-box; outline: 0px; margin: 0px;"><strong style="box-sizing: border-box; outline: 0px; font-weight: 700;">Tâches administratives (niveau de bilinguisme français-anglais avancé) :</strong></p><p style="box-sizing: border-box; outline: 0px; margin: 0px;"><strong style="box-sizing: border-box; outline: 0px; font-weight: 700;">Facturation et comptes recevables&nbsp;</strong></p><ul><li><p style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px;">Préparer la facturation mensuelle, trimestrielle et annuelle dans le système de gestion client ACA en fonction des contrats de service et du progrès des formations/services rendus</p></li><li><p style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px;">Collaborer avec les directeurs de comptes et de ventes pour préparer les informations de facturation</p></li><li><p style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px;">Traiter les paiements, les annulations et/ou crédits, communiquer les reçus aux clients</p></li><li><p style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px;">Faire des suivis auprès des clients pour les paiements, envoyer des factures</p></li></ul><p style="box-sizing: border-box; outline: 0px; margin: 0px;"><strong style="box-sizing: border-box; outline: 0px; font-weight: 700;">Gestion des finances et suivi des formations :</strong></p><ul style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 9.5px; list-style-position: inside;"><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Exportation des données de formation et préparation rapports de présence</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Mettre à jour les horaires clients et faire des suivis avec les formateurs, au besoin</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Créer des rapports et produire des états financiers, participer à la fermeture des mois, trimestre et années financiers de l’entreprise</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Traiter les feuilles de temps et des factures de paie aux deux semaines, ainsi que valider les horaires de travail</p></li></ul><p style="box-sizing: border-box; outline: 0px; margin: 0px;"><strong style="box-sizing: border-box; outline: 0px; font-weight: 700;">Autre :</strong></p><ul style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 9.5px; list-style-position: inside;"><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;"><strong style="box-sizing: border-box; outline: 0px; font-weight: 700;">Soutenir la présidence et le directeur des opérations dans la gestion des finances</strong></p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Répondre au téléphone avec du service à la clientèle de haute qualité. Rédiger les appels si nécessaire.</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Répondre aux questions sur les services offerts chez ACA et orienter le client vers son choix de services</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Gérer les horaires des apprenant.e.s et faire des modifications au besoin. Informez les formateurs et formatrices sur les changements d’horaire</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Soutien administratif de l’équipe de gestion et des formateurs et formatrices ACA</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Gérer un horaire chargé et faire preuve de multitâche et adaptabilité</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Avoir un sens d’organisation et faire preuve d’efficacité avec son travail</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Excellentes aptitudes à la communication orale et écrite en français et en anglais.</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Disposition à autogérer son travail, à travailler selon un horaire flexible – parfois sous pression.</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Compétences informatiques : Apple OS, Microsoft 365 (Outlook, Teams, OneDrive, Word, Excel), Google Suite (Mail, Calendar, Drive, Hangouts), FileMaker Database</p></li></ul><p style="box-sizing: border-box; outline: 0px; margin: 0px;"><br style="box-sizing: border-box; outline: 0px;"></p><p style="box-sizing: border-box; outline: 0px; margin: 0px;">-----------------EN------------------</p><p style="box-sizing: border-box; outline: 0px; margin: 0px;">ACA, a top-tier language training supplier, is currently looking for a dynamic, versatile, professional, and assiduous person to fill a full-time position (30 to 40 hours per week) in billing and administration at its Quebec City office.</p><p style="box-sizing: border-box; outline: 0px; margin: 0px;"><br style="box-sizing: border-box; outline: 0px;"></p><p style="box-sizing: border-box; outline: 0px; margin: 0px;"><strong style="box-sizing: border-box; outline: 0px; font-weight: 700;">The Financial &amp; Administrative Coordinator is responsible for the organization's administrative tasks, client billing, payments, financial statements, and processing training files for instructors.</strong></p><p style="box-sizing: border-box; outline: 0px; margin: 0px;"><br style="box-sizing: border-box; outline: 0px;"></p><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Candidates must possess an advanced level of bilingualism and be able to serve clients and respond to inquiries in both French and English with accuracy.</p><p style="box-sizing: border-box; outline: 0px; margin: 0px;"><br style="box-sizing: border-box; outline: 0px;"></p><p style="box-sizing: border-box; outline: 0px; margin: 0px;"><strong style="box-sizing: border-box; outline: 0px; font-weight: 700;">Administrative Tasks (Advanced French and English Required):</strong></p><p style="box-sizing: border-box; outline: 0px; margin: 0px;"><strong style="box-sizing: border-box; outline: 0px; font-weight: 700;">Invoicing and Accounts Receivable</strong></p><ul style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 9.5px; list-style-position: inside;"><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Prepare monthly, quarterly, and annual invoicing in ACA’s client management system based on service contracts and training deliverables.</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Collaborate with account managers and the sales team to collect billing information.</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Process payments, cancellations, and/or credits, and send receipts to clients.</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Send invoices and follow up with clients for payments.</p></li></ul><p style="box-sizing: border-box; outline: 0px; margin: 0px;"><strong style="box-sizing: border-box; outline: 0px; font-weight: 700;">Finance Management and Training Follow-up</strong></p><ul style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 9.5px; list-style-position: inside;"><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Export training data and prepare attendance reports.</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Update client schedules and follow up with instructors as needed.</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Generate reports and financial statements, participate in monthly, quarterly, and annual financial closures.</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Process bi-weekly timesheets and payroll invoices, verifying work schedules.</p></li></ul><p style="box-sizing: border-box; outline: 0px; margin: 0px;"><strong style="box-sizing: border-box; outline: 0px; font-weight: 700;">Other Responsibilities:</strong></p><ul style="box-sizing: border-box; outline: 0px; margin-top: 0px; margin-bottom: 9.5px; list-style-position: inside;"><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Support the President and the Director of Operations in financial management.</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Answer phone calls with high-quality customer service and redirect calls if necessary.</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Respond to inquiries about ACA’s services and guide clients in selecting their training programs.</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Manage learner schedules and make necessary adjustments, informing instructors of schedule changes.</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Provide administrative support to the management team and instructors.</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Manage a busy schedule, multitask, and adapt to changing priorities.</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Demonstrate strong organizational skills and efficiency in daily tasks.</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Exhibit excellent oral and written communication skills in both French and English.</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Be able to self-manage workload and work under a flexible schedule—sometimes under pressure.</p></li><li style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px;">Required Computer Skills: Apple OS, Microsoft 365 (Outlook, Teams, OneDrive, Word, Excel), Google Suite (Mail, Calendar, Drive, Hangouts), FileMaker Database</p></li></ul><div style="box-sizing: border-box; outline: 0px;"><br style="box-sizing: border-box; outline: 0px; color: rgb(0, 0, 0); font-family: -apple-system, ;"></div></div><div style="margin: 0px; padding: 0px; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; color: rgb(0, 0, 0); font-family: ;"><div style="margin: 0px; padding: 0px; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><br></div></div>