Transactional Operations, Investor Servicing

<p></p> <p>iCapital is seeking a highly motivated Analyst to join the Transactional Operations team, with a primary focus on investor services. This team plays a critical role in supporting the firm’s growing investor base and ensuring a seamless experience across multiple stages of the investor lifecycle. The role centers on providing comprehensive operational support around ongoing account maintenance for feeder funds and light support for direct funds. This individual will collaborate with a broad range of stakeholders within a fast-paced, collaborative, and entrepreneurial environment. The team supports investors, financial advisors, home office personnel, administrators, and numerous internal parties.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Support high-profile fund managers and distributors by assisting their clients with account maintenance updates, white label movements, updated AML collection and updates.</li> <li>Deliver ongoing client support and liaise across internal groups and external administrators.</li> <li>Collaborate with the Technology team to optimize the user experience through enhancements to the company’s proprietary technology platform.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Bachelor’s degree in a related field</li> <li>0-2 years of experience in financial services, preferably within a fund administrator or client service role or the alternative investment industry</li> <li>Excellent organizational skills and attention to detail</li> <li>Strong interpersonal, written, and verbal communication skills</li> <li>Able to meet deadlines and work effectively under pressure</li> <li>Proven ability to multi-task and work both independently and as a team player</li> <li>Proficient computer skills, specifically Microsoft Office applications (Word, PowerPoint, Excel)</li> <li>Interest or knowledge in technology</li> </ul> <p><strong>Benefits</strong></p> <p>The base salary range for this role is $60,000 to $70,000.&nbsp; iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).</p> <p>We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.</p> <p>For additional information on iCapital, please visit&nbsp;<a id="menuraag" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.icapitalnetwork.com/about-us" target="_blank">https://www.icapitalnetwork.com/about-us</a>&nbsp; Twitter: @icapitalnetwork | LinkedIn:&nbsp;<a id="menuraai" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.linkedin.com/company/icapital-network-inc" target="_blank">https://www.linkedin.com/company/icapital-network-inc</a> | Awards Disclaimer:&nbsp;<a id="menuraak" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.icapitalnetwork.com%2Fabout-us%2Frecognition%2F&amp;data=05%7C01%7Ckturlis%40icapitalnetwork.com%7C7f07161790634b9fc3fc08da748bec16%7C0ac51d2823c34b35a9fbe1a17aa9eff1%7C0%7C0%7C637950441561507201%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=HAZm4uhhP8r6HVKnBqOMq5jbXmgOrHlsPCur9U4JRis%3D&amp;reserved=0" target="_blank">https://www.icapitalnetwork.com/about-us/recognition/</a></p> <p>&nbsp;</p> <p>iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p> <p>&nbsp;</p>