Transaction Analyst
Transaction Analyst, Reinsurance Trust
Hybrid - Wilmington, DE
Monday to Friday, 8:30 a.m. to 5:30 p.m.
Summary:
The Transaction Analyst provides superior customer service to our corporate trust clients through effective account administration and support to Transaction Managers. This includes monitoring contract provisions and responding to customer inquiries quickly and accurately. The TA works closely with the Transaction Managers and will process all related transactions, including Account Setup/Termination, collecting critical documents, cash disbursements, and other critical functions related to the Reinsurance Trust product.
Some of the things you will be doing:
Review and process account requests. This includes the preparation of a system direction to the Transaction Managers, or Operations team, to execute transactions such wire and check requests while ensuring all account actions are in accordance with department procedures
Participate in the collection, tracking, and timely disbursement of trust assets
Receive and record incoming assets ensuring deposits are completed promptly and accurately
Communicate with clients regarding specific account information including upcoming deliverable dates, distributions, events, notices and generating client statements.
Organize the account set-up process, update appropriate spreadsheets and ticklers
Manage the billing and collection of client fees
Monitor ticklers and collect required items from our clients
Complete reconciliations timely and accurately
Review work product to ensure accuracy, professionalism, and meet all transactional deadlines
Provide effective support of team members as requested.
- Understand and adhere to the Company’s risk and applicable regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
What technical skills, experience and qualifications do you need?
College Degree Preferred
Excellent communication, organizational, multitasking, and problem-solving skills
Computer skills including Microsoft Office
Strong attention to detail and analytical abilities
Previous experience in the corporate trust industry a plus
The ability to work independently and collaboratively as part of a team
Strong work ethic and commitment to execute transactions under tight deadlines
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