US BRANCH COMPLIANCE ANALYST II

<div class="content-intro"><p><strong>Conheça o Inter</strong>&nbsp;<br>Pioneiros, mudamos o mercado ao lançar o primeiro banco digital do Brasil e seguimos criando tendências com tecnologia de ponta. Evoluímos para um Super App Financeiro Global, com soluções completas e inovação de primeira. Aqui, o trabalho tem propósito: construir oportunidades reais, transformar a vida das pessoas e o mercado financeiro. Esse é o nosso Jeito Inter de Fazer. Se você quer fazer parte dessa mudança e deixar um legado, seu lugar é aqui.<br><br>Vem ser Sangue Laranja.</p> <p><strong>Get to Know Inter&nbsp;</strong><br>As pioneers, we transformed the market by launching Brazil’s first digital bank and continue to shape the future with cutting-edge technology.<br>We have evolved into a Global Financial Super App, delivering complete solutions and leading innovation. Here, work has purpose: creating real opportunities, transforming people’s lives, and reshaping the financial market.<br>This is the Inter way of making things happen. If you want to be part of this transformation and leave your mark, your place is here.</p> <p>Become Sangue Laranja.</p></div><p>The role helps ensure operations, employees, products, and customer communications remain compliant with U.S. consumer protection laws and regulatory expectations.</p> <h2>Responsibilities</h2> <ul> <li>Executing monitoring, testing, and quality assurance activities across banking areas while maintaining consistent documentation standards.</li> <li>Ensuring consumer-facing products, disclosures, and marketing materials are compliant across multiple regulations (e.g., Reg E, Reg CC, UDAAP, etc).</li> <li>Supporting consumer complaint handling, escalation, investigation tracking, and trend analysis.</li> <li>Overseeing Reg E related error resolution and unauthorized transaction processes for digital accounts, debit cards, credit cards, and other applicable EFT activities</li> <li>Managing examination requests and supporting timely responses</li> <li>Supporting regulatory examinations and maintaining exam readiness documentation, evidence repositories, and timely responses to regulator requests.</li> <li>Identifying systemic issues through monitoring results, complaint trends, and control weaknesses before they result in regulatory issues.</li> <li>Maintaining training programs that meet regulatory expectations while addressing evolving business and regulatory risks.</li> <li>Assist in Maintaining accurate issue tracking and remediation evidence via Management Action Plans (MAPs)</li> <li>Producing clear, professional documentation in fluent English within a multicultural, cross-border organization.</li> </ul> <h2>Requirements</h2> <ul> <li>Bachelor’s degree in Law, Accounting, Finance, Business Administration, Compliance, or a related field.</li> <li>2–4 years of experience in compliance monitoring, quality assurance, consumer compliance, compliance advisory, regulatory risk, internal audit, regulatory exam management, or related second-line compliance functions within a U.S. financial institution.</li> <li>Hands-on experience with U.S. consumer regulations, complaint management, product/disclosure review, and regulatory training programs.</li> <li>Direct experience supporting regulatory examinations and responding to regulator requests.</li> <li>Experience with issue management frameworks and remediation tracking.</li> <li>Fluent in English (reading, writing, and speaking)</li> <li>Strong ability to draft professional, regulator-ready documentation in English.</li> <li>Strong knowledge of Compliance Management Systems and second-line oversight expectations.</li> <li>Strong knowledge of U.S. consumer protection regulations, UDAAP standards, including consumer complaint handling and Reg E.</li> <li>Experience executing monitoring and testing programs.</li> <li>Experience reviewing marketing materials, disclosures, and product documentation.</li> <li>Ability to develop and deliver compliance training content.</li> <li>Strong analytical, documentation, reporting, presentation, writing, and communication skills.</li> <li>High attention to detail and ability to manage multiple priorities independently.</li> <li>Ability to engage confidently with auditors, regulators, business partners, and senior management.</li> <li><strong> </strong>Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.</li> <li> <div>Must be available to work on-site in Miami, FL.</div> </li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>Compliance certifications such as CRCM and CAMS preferred.</li> <li>Prior experience in a branch, foreign banking organization, or international bank environment is a plus.</li> <li>Fluent&nbsp; in Portuguese proficiency (reading, writing, and speaking)&nbsp; – Preferred</li> </ul> <h2>Benefits</h2> <ul> <li>Medical, Dental, and Vision Insurance (100% employer-paid coverage available).</li> <li>Company-paid Life Insurance.</li> <li>Company-paid Short-Term and Long-Term Disability coverage.</li> <li>22 days of paid vacation annually.</li> <li>56 hours of paid sick leave annually.</li> <li>8 hours of paid personal time annually.</li> <li>401(k) retirement plan with up to 5% employer match.</li> <li>Annual Short-Term Incentive (STI) bonus based on individual and company performance.</li> </ul> <h2>Recruitment Process</h2> <ul> <li>Resume review.</li> <li>Initial screening call to discuss qualifications, experience, and role expectations.</li> <li>Interview with the Talent Acquisition team.</li> <li>Interviews with hiring leadership and key stakeholders.</li> <li>Employment offer.</li> </ul> <p>&nbsp;</p>