Vice President, Billing Manager
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Vice President, Billing Manager to join our Billing Platform team. This role is located in Manchester
In this role, you’ll make an impact in the following ways:
- Oversee the preparation of billing of clients, processing of management fees and paying out of client commission. Understand all processes and procedures and be able to undertake all tasks wherever necessary. Suggest efficiencies and improvements and be able to advise on best practice.
- Manage the daily process workflow within the team and align team resources accordingly to complete the required tasks.
- Enforce an effective control environment around the entire billing related processes.
- Serves as the escalation point for critical team issues and manages through to resolution.
- Ensure the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented.
- Manage a team responsible for billing and commissions operations, ensuring adherence to service standards and regulatory requirements by demonstrating strong leadership and organizational skills.
- Develop and implement process improvements to enhance operational efficiency, leveraging data-driven insights, AI and innovative solutions.
- Collaborate with cross-functional teams to resolve client issues, utilizing expertise to provide effective solutions.
To be successful in this role, we’re seeking the following:
Proven experience of Billing/Finance Operations processes
Strong controls and process experience.
Ability to demonstrate strong stakeholder management.
Advanced Excel knowledge.
Knowledge of AI solutions and capabilities.
Excellent problem-solving and analytical skills.
Effective communication and collaboration skills across diverse teams.
Experience in managing a team is preferrable
At BNY, our culture speaks for itself, check out the latest BNY news at:
Here’s a few of our recent awards:
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.