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Mufgub

Analyst, Assistant Relationship Manager - CIBD2

Indonesia - Jakarta

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What you’ll work on

Full posting

  • Deliver a high quality of service to enhance the function's reputation and meet customer's expectations.

  • Work in partnership with various departments (ie.

  • Develop an understanding and gain industry knowledge.

From the employer’s posting
Main Responsibilities: Deliver a high quality of service to enhance the function's reputation and meet customer's expectations. Work in partnership with various departments (ie. Operations, CLSD) in the Bank to support in delivering seamless transactions to the customer.
Deliver a high quality of service to enhance the function's reputation and meet customer's expectations. Work in partnership with various departments (ie. Operations, CLSD) in the Bank to support in delivering seamless transactions to the customer. Assist in business promotion such as introducing various banks’ products, handling customer request/complain, as well as making calls to customer to gain more transactions.
Assist in business promotion such as introducing various banks’ products, handling customer request/complain, as well as making calls to customer to gain more transactions. Responsible to manage and maintain the department’s important documents in line with the Bank’s processes to enable efficient data management. Develop an understanding and gain industry knowledge. Assist in the approvals process of memos by ensuring that they are circulated in a timely manner.

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Sep 10, 2026
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Job description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

General Objectives:

Responsible to provide administrative support to the function to enable the effective operation and development of customer relationships.

Main Responsibilities:

  • Deliver a high quality of service to enhance the function's reputation and meet customer's expectations.

  • Work in partnership with various departments (ie. Operations, CLSD) in the Bank to support in delivering seamless transactions to the customer.

  • Assist in business promotion such as introducing various banks’ products, handling customer request/complain, as well as making calls to customer to gain more transactions.

  • Responsible to manage and maintain the department’s important documents in line with the Bank’s processes to enable efficient data management. Develop an understanding and gain industry knowledge.

  • Assist in the approvals process of memos by ensuring that they are circulated in a timely manner.

  • Prepare any necessary reports precisely and in timely manner. Support in managing the risk profile for the department.

  • Maintain good working knowledge of industry trends, products, relevant laws and regulations.

  • Adhere to all company policies as well as guidelines.

Requirements:

  • 1 - 2 years of experience in Banking

  • Have good analytical, communication, and interpersonal skills

  • Possess proper business etiquette and team player oriented

  • Excellent in English, both written and verbal

  • Have knowledge in general banking and products

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.