Analyst, Client Lifecycle Management Operations

Job Summary

•    To maintain high quality Client Static Data in SCI and TP system.
•    To ensure error free work with no operating losses
•    Ensure Individual Productivity targets are met / surpassed
•    Compliance with all relevant Group Policies related to CLM / CDD as applicable
•    Compliance with all relevant Group Money Laundering Prevention Policy 
•    Compliance with Group Operational Risk procedures

Processes
•    Accurate input & Maintenance of Customer Data (e.g., ISIC codes, CRG, Address, ARM codes, X-Reference etc) in Static Data systems SCI & TP systems (eBBS, ACBS, Hogan, IMEX, OTP, LTP etc)
•    Accurate input & maintenance of limits loaded in SCI. 
•    Ensure verifying the transaction wherever the system is setup for the Deal Single Release (DSR).
•    Ensure that all TP ID’s are cross referred in SCI system based on L1/L2/L3 matrix.
•    Ensure CDD guidelines are adhered to at all times.
•    Ensure pre-processing activities are carried out as per the laid down guidelines.
•    Accurate preparation & timely submission of data for MIS purposes.
•    To actively participate in BCP/DR and any other UAT.
•    Adhering to laid down Operating Procedures and Group Risk Policies at all times.
•    Ensure that productivity MIS is updated accurately and immediately after the completion of processing the respective transaction.
•    Upholding the values of the Group and Company at all times 
•    Ensure that knowledge on systems and procedures is updated by keeping track of periodical circulars and other instructions issued

Key Responsibilities

•    Participate in test on knowledge and procedures, departmental quizzes, and Group / Company- wide CSR Initiatives/Trainings 
•    Ensure timely escalation to the Senior Management of any exception noticed related to work and environment
•    Ensure strict compliance to Group Code of Conduct at all times
•    Ensure proper maintenance of work stations and the work environment. 
•    Ensure adherence of Clean Desk Policy of Scope.
•    Ensure timely completion of all e-Learning Courses

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Skills and Experience

•    Data Science and data Management
•    MS Office Tool
•    Solve Problems and take the Lead
•    Build Resilience
•    Collaborate and Communicate
•    Achieve Results

Qualifications

•    Academic or professional education/qualifications University Graduate or above
•    Demonstrated experience with managing key performance metrics including how it is used in Governance.
•    More than 2 to 3 years of experience in management information and related data management processes is preferrable.
•    Experience with managing multiple change projects into a larger program.
•    High quality written and verbal communication skills, with the ability to focus on multiple initiatives and data subjects (types of data or varying sources of data) at the same time.
•    Evidence a very strong attention to detail, reflecting the very low tolerance for error in Financial Crime and Compliance data.
•    Compliance Risk assessment Entry level.
•    Ability to manage multiple work streams, including working across different departments, with strong problem solving and analytical skills
•    Intermediate to advance level of understanding of SQL, Python 3, Tableau, Relational Databases (Oracle, MySQL), MS VBA.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.