Application Configuration Analyst - IT Transmission Systems & Compliance

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.  [SC00]

About the opportunity

This is for an open position with the FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. 

Location: Position may be filled at Akron, OH; Greensburg, PA; Reading, PA; or Fairmont, WV locations. Position is currently remote but may work at or visit a facility based on business need. 

The position will consist of being part of the Construction & Design Technology team focused on enhancing software and technology surrounding unified cost, schedule, portfolio, and equipment & materials management capabilities. In this position, you will partner with users across the company to provide high value product increments to the Construction & Design product.

Responsibilities:

• Manage and operate vendor applications primarily focused on Construction & Design applications such as Oracle OPPM, Unifier, P6, Hexagon EcoSys, and SAGE Estimating. 
• Design, configure, and support integrations across the application portfolio. 
• Learning and understanding the business processes associated with supported applications.
• Developing technical designs that meet business needs and support the company’s IT direction.
• Properly leveraging the correct technology for the defined requirements.
• Creating and executing comprehensive unit test plans, developing test cases, assisting with integration, and completing system test plans.
• Developing clear documentation for completed products.
• Investigating and resolving problems with supported applications in a production support environment.
• Solving complex problems and troubleshooting functionality for issue identification.
• Learning electric utility transmission related business processes.
• Becoming proficient software developer on the supported software applications and related tools.
• Consistently delivering high-quality results.
• Managing source code repositories, builds, and deploys
• Active participating in a collaborative work environment
• Availability to work flexible hours to support our application portfolio
• Frequent interaction with business owners/stakeholders to gather requirements for new development projects, assist in defect resolution, etc.

Qualifications:

Required:

• Bachelor of Science degree in Computer Science, Information Systems Management, Electrical Engineering, or related technical degree. In lieu of degree, equivalent in hands-on experience will also be considered.  

• Related experience includes, but not limited to, software development and integration experience with C#, C++, .Net, Python, REST API, or SQL

• Experience with Oracle databases with proven ability to develop SQL Queries, Stored Procedures, Packages, and Views.  
• Experience supporting vendor developed enterprise system, preferably Oracle. 
• Analytical skills to resolve problems and think creatively.
• Willingness to undertake assignments involving unfamiliar subjects, with the aptitude to learn quickly.
• Ability to learn new concepts in information technology, learn the characteristics of new systems and update skills to adapt to changing technology.
• Good interpersonal skills and demonstrated ability to work effectively as part of a team.
• Highly motivated to work independently and productively but also able to work in a virtual environment (working with remote co-workers using virtual technologies).
• Ability to meet established priorities and schedules, and willingness to undertake assignments involving multiple tasks.
• Demonstrated ability to provide software solutions and supporting entire software development life cycle.
• Proven ability to troubleshoot and solve problems in a production support environment.  Analytical skills to effectively resolve technical problems, identify and implement process improvements, and think creatively.
• Demonstrated ability to effectively prioritize and plan work, work on multiple concurrent tasks, and meet deadlines.
• Ability to work flexible hours and be available for call-in and after-hours support (7X24 operations). 

Preferred: 

• Experience with Oracle products such as OPPM, Unifier, P6 and PIF (Project Integration Framework).
• Integration experience utilizing APIs, REST web services, and other integration methods.

• Familiarity with other databases such as SQL Server.

• Familiarity with Oracle WebLogic. 

• Familiarity with Azure Dev Ops and working in an agile environment. 

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt 

FirstEnergy Human Resources Team