Business Intelligence Analyst / Manager

Job Description

Report to: Business Excellence Director

Business: Allergan Aesthetics

Job Descriptions:

Business performance analysis & reporting:

• Design, develop, and maintain business intelligence reports and dashboards based on business requirements; recommend enhancements to improve usability, accuracy, and insight generation.
• Prepare recurring performance reports to track sales versus target, SFE KPIs, customer segmentation, and other commercial metrics across products, territories, and channels.
• Create efficient reporting templates and standardized dashboards to support timely business review and decision-making.
• Support end users by explaining report logic, dashboard navigation, and data definitions to ensure consistent adoption and interpretation.
• Perform ad hoc analysis on sales, call activity, customer, CRM, AMI and other data through the agreed request process.
• Support business planning, forecasting, and performance reporting by preparing relevant data, analysis, and insights.
• Provide analytical support for territory analysis, and customer prioritization models.

CRM & Data management:

• Recommend, and support to implement methods and techniques to improve analytical procedures within the sales force via Veeva CRM & BI tools.
• Support sales force and BI systems as a key user by maintaining report access, data inputs, business rules, and issue logs in coordination with system owners.
• Coordinate with CRM and Data Steward teams to ensure data quality, timely updates, alignment with business reporting requirements, data cleansing initiatives, user acceptance testing, and ongoing system maintenance activities.
• Coordinate with Regional team to implement projects.
• Document reporting requirements, data sources, calculation logic, and process changes to support governance, continuity, and audit readiness.

Data validation and support stakeholders:

• Ensure validity and accuracy of distributor/ internal data used in sales reporting systems.
• Function as first point of contact for any discrepancies with sales data in CONNECT and Power BI
• Involve in implementation of Sales Database, maintain and generate report for Sales team
• Provide accurate files and translation tables for inclusion into reports
• Support Commercial team on developing any Database as requested

Qualifications

Education and Experience:

• Minimum 2-4 years of experience (for Analyst level) / 6-8 years of experience (for Manager level) in business intelligence, commercial analytics, data analysis, sales operations, finance reporting, or a related analytical function.
• Bachelor’s degree in Business Administration, Finance, Economics, Statistics, Computer Science, Data Analytics, Information Systems, or a related field.
• Advanced Microsoft Excel capability, including pivot tables, formulas, data validation, and structured reporting templates is a must.
• Hands-on experience with BI or visualization tools such as Power BI, or similar reporting platforms.
• Experience working with ERP, CRM, or data management systems such as SAP, Veeva CRM, or similar platforms is preferred. 
• Basic knowledge of SQL, data modeling, ETL concepts, or database structures is an advantage.
• Knowledge in AI technologies.
• Strong analytical skills & problem-solving skill with the ability to translate complex data into clear business insights and actionable recommendations.
• Good communication skill.
• Excellent command of English, both written and spoken, with the ability to communicate data findings clearly to business stakeholders.
• Able to adapt to dynamic environment and to work under pressure and tight timelines.
• Hands-on, detail-oriented, fast learner, and able to manage multiple reporting requests with accuracy and confidentiality.
• Good planning, organizing, and creativity

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Company Description

About AbbVie

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.