Customer Success – Analytics & Insights Intern

Job Description

NielsenIQ’s Customer Success team places our clients at the center of everything we do. As part of the Analytics & Insights team, you will support in delivering high‑quality retail measurement insights and business analyses that help Consumer-Packaged Goods (CPG) clients across Asia make smarter decisions.

This internship offers hands-on exposure to building client presentations, working with retail measurement data, and learning how insights translate into business impact. You’ll collaborate with experienced consultants and gain practical skills in analytics, storytelling, and client engagement

Responsibilities:

1. Presentation Development for Clients

• Support the Customer Success & Consulting team by building, structuring, and polishing presentations for Indonesia-based clients
• Turn data findings into clear charts, visuals, and key takeaways

2. Insights & Analytics Support

• Assist in preparing performance overview decks, category snapshots, and data analysis for clients
• Summarize key business issues and consumer trends using NIQ data sources

3. Tools & Solutions Learning

• Develop working knowledge of NielsenIQ Retail Measurement Services (RMS) and related solutions
• Learn how to interpret data tables, derive insights, and structure simple analyses

4. Collaboration & Project Support

• Work closely with the Consulting Lead and Customer Success Executive to support client‑related workstreams
• Assist with preparation for client meetings, internal reviews, and marketplace updates

5. Operational Excellence

• Ensure accuracy, consistency, and attention to detail in deliverables
• Take ownership of small tasks and solve minor problems independently before escalating
• Contribute to improving internal templates, workflows, and documentation

Qualifications

• Currently pursuing a bachelor’s degree in business, Marketing, Economics, Data/Analytics, or related fields
• Strong interest in analytics, insights, or market research
• Basic proficiency in Microsoft Excel and PowerPoint
• Strong communication skills; comfortable handling information clearly and logically
• Fluent in English
• Ability to work collaboratively in a virtual or multicultural team environment

About you:

 

• Curiosity — naturally eager to learn how markets, brands, and consumers behave
• Attention to detail — meticulous when working with numbers, charts, and slides
• Proactive mindset — takes initiative instead of waiting for step-by-step instructions
• Ownership — follows through on tasks and delivers with accountability
• Problem-solving — able to troubleshoot small issues independently

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Company Description

NIQ/GFK is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods, Tech & Durable manufacturers and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com