Gerente de Aduanas y Gateway
Maiquetía, Vargas, Venezuela
What you’ll work on
Full postingLead and oversee Customs and Gateway operations, ensuring compliance with local regulations, DHL policies, and global standards.
Ensure the efficient handling of import, export, transit, and special customs regimes while maintaining operational excellence and service quality
Drive continuous improvement initiatives to minimize risks, avoid penalties, and enhance operational performance.
From the employer’s posting
YOUR IMPACT Lead and oversee Customs and Gateway operations, ensuring compliance with local regulations, DHL policies, and global standards. Ensure the efficient handling of import, export, transit, and special customs regimes while maintaining operational excellence and service quality
Lead and oversee Customs and Gateway operations, ensuring compliance with local regulations, DHL policies, and global standards. Ensure the efficient handling of import, export, transit, and special customs regimes while maintaining operational excellence and service quality Drive continuous improvement initiatives to minimize risks, avoid penalties, and enhance operational performance.
Ensure the efficient handling of import, export, transit, and special customs regimes while maintaining operational excellence and service quality Drive continuous improvement initiatives to minimize risks, avoid penalties, and enhance operational performance. Own key operational and service KPIs, ensuring targets are consistently achieved.
See how this role fits your experience
Add your resume to compare the role’s scope, tools and requirements with your experience.
Pay, work setup, and employment type unconfirmed
Not confirmed in this saved copy: pay, work setup, employment type. Check the full posting
Find answers in the posting
AIAlready applied? Track this application
About applying
Apply opens the employer’s site in a new tab. Add your outcome here after you submit.
Source details & eligibility
Before you apply
Source excerptsSelected passages from the saved posting. Check the full description for conditions and exceptions.
- Pay
No pay amount identified in the saved description.
- Location & working pattern
Maiquetía, Vargas, Venezuela
Working pattern and location restrictions need checking in the full posting.
- Work authorization
No clear work-authorization passage found. Eligibility is unconfirmed.
Posting history
- Status in our records
- Active
- First recorded
- Sep 7, 2026
We weren’t watching this one from the start, so we can’t say how long it has been open.
Report an errorJob description
Join DHL Express Venezuela and play a key role in shaping our growth journey.
As a Customs Manager, you will lead Customs and Gateway Operations across Venezuela, ensuring full compliance with customs regulations, operational excellence, service quality, and business profitability. You will drive continuous improvement initiatives, strengthen relationships with customs authorities and key stakeholders, and collaborate with commercial teams to support business growth while delivering world-class customer service.
YOUR IMPACT
- Lead and oversee Customs and Gateway operations, ensuring compliance with local regulations, DHL policies, and global standards.
- Ensure the efficient handling of import, export, transit, and special customs regimes while maintaining operational excellence and service quality
- Drive continuous improvement initiatives to minimize risks, avoid penalties, and enhance operational performance.
- Own key operational and service KPIs, ensuring targets are consistently achieved.
- Develop and implement strategies that balance customer service expectations with productivity and profitability objectives.
- Partner closely with Commercial teams to support the growth of DHL's Customs business and identify new business opportunities.
- Represent DHL before customs authorities, industry associations, and government entities, fostering strong external relationships.
- Manage permits, licenses, guarantees, and regulatory requirements necessary for Customs and Gateway operations.
- Lead, coach, and develop a high-performing team, promoting engagement, accountability, and continuous learning.
- Contribute to budgeting, forecasting, resource planning, and operational decision-making to support sustainable growth.
WHAT YOU BRING TO THE ROLE
- Bachelor's Degree in Customs Administration, International Trade, Fiscal Sciences, Business Administration, or a related field.
- Minimum 5 years of experience in Customs, International Trade, Logistics, or related operations, including people leadership responsibilities.
- Strong knowledge of Venezuelan Customs Law, customs regulations, and international trade processes.
- Experience managing import/export operations and regulatory compliance in a complex operational environment.
- Advanced English communication skills.
- Strong analytical thinking, problem-solving, and decision-making capabilities. ]
- Ability to influence stakeholders and build effective relationships across internal and external networks.
- Excellent communication, leadership, and people development skills.
- Ability to perform effectively under pressure in a fast-paced environment.
- Proficiency in Microsoft Office and operational systems.
WHY JOIN DHL EXPRESS
At DHL Express, our People are our Greatest Asset. You'll be part of a Certified Great Place to Work, where innovation, customer focus, and professional growth are at the heart of everything we do. Join us and help connect people and improve lives.