HIH - Software Engineering Senior Analyst

INTRODUCTION TO EVERNORTH: 

Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses.  Evernorth Health Services India builds on The Cigna Group’s existing presence in India.

About Evernorth Health Services:

Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.

About Cigna:

The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.

Role Title: Software Engineering Senior Analyst

Position Overview

We are seeking a highly skilled Senior Full-Stack Engineer with 3+ years of software engineering experience and a strong background in Full Stack development with knowledge of Agentic AI solutions. The ideal candidate will lead the design, development, and deployment of enterprise-grade applications, owning the complete product lifecycle from frontend development to backend services and intelligent agent orchestration.

This role requires hands-on expertise in building multi-agent systems using Python, Retrieval-Augmented Generation (RAG) pipelines, AI-powered workflows using modern AI frameworks and Agile delivery practices. The ideal candidate should have ability to collaborate with business and technical teams.

Responsibilities

• Design, develop, and deploy full-stack applications using Python, Node, React.js.

• Build and maintain Agentic AI solutions, LLM-powered applications, and intelligent automation workflows.

• Develop scalable backend APIs and microservices using FastAPI and modern cloud-native architectures.

• Experience building and deploying Generative AI applications, AI agents, and intelligent automation solutions.

• Experience implementing RAG (Retrieval-Augmented Generation) solutions, document processing, embeddings, and retrieval pipelines.

• Collaborate with product, design, and engineering teams to deliver end-to-end solutions.

• Monitor, evaluate, and improve AI application performance, reliability, and user experience.

• Follow engineering best practices including code reviews, testing, documentation, CI/CD, and deployment.

• Stay current with emerging trends in Generative AI, Agentic AI, and LLM technologies.

• Should be able to Write and optimize SQL queries and database integrations to support automation and reporting requirements. Conduct code reviews, workflow audits, and enforce best practices for RPA development.

• Knowledge of LangChain and LangGraph for developing Agentic AI and multi-agent workflows.

• Support QA teams during functional and UAT testing cycles.

• Participate in release management and ensure smooth production deployments.

• Troubleshoot and resolve production issues promptly to maintain business continuity. Work closely with business analysts and stakeholders to translate requirements into technical solutions.

• Participate in Agile ceremonies (daily stand-ups, sprint planning) and client meetings.

Qualifications

Required Skills:

• Experience: 3-5 years in software development with 3+ years in Full Stack development.

• Proficiency in Node.js, React, Python with experience in APIs, JSON, LINQ, and Excel automation.

• Good hands-on experience with SQL Queries, query optimization, stored procedures, and data integration.

• Knowledge of Lang Chain and Lang Graph for developing Agentic AI and multi-agent workflows.

• Hands-on experience with SQL Server and integration of REST/SOAP APIs.

• Familiarity with Git/GitHub, JIRA, and Agile SDLC practices.

• Strong troubleshooting, problem-solving, and analytical skills.

• Excellent communication skills for stakeholder interaction.

Required Experience & Education: 

• College degree (Bachelor) in related technical/business areas or equivalent work experience. 

• 3-5 years of experience with 3+ years full stack development experience.

Desired Experience:  

• Experience with CI/CD pipelines.

• Basic knowledge of automation platforms such as UiPath and related intelligent automation concepts.

• Exposure to LEAN, Agile, and Design Thinking methodologies.

• Healthcare experience 

Location & Hours of Work

· 11.30 AM IST to 8.30 PM IST

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services