Pay: Multiple pay statements — pay source
Finch’s compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles. We want all full-time employees to be invested in Finch and to be able to take advantage of that investment, so our equity grants include a 10-year exercise window. We also offer exceptional benefits, and, for applicable roles, commissions plans. Our minimum salary range for this role is: $80,000 - $86,000. Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.
Salary 80,000 – 86,000 USD per year Finch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
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Work setup: Unconfirmed
Employment: Full-time — employment source
Employment type Full Time
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What you’ll work on

We're looking for a data-driven Product Analyst to support SLA monitoring and tracking, provider expansion, and automation initiatives.

Monitor SLAs and operational performance across multiple product workflows, flagging misses or anomalies as they emerge
Build and maintain actionable reporting and dashboards that surface where processes are on or off track
Partner closely with product, integrations, engineering, and operations teams to identify opportunities to move workflows from manual support to scalable automation

From the employer’s posting

We're looking for a data-driven Product Analyst to support SLA monitoring and tracking, provider expansion, and automation initiatives. This role owns operational workflows end-to-end with a strong emphasis on metrics, tracking, and identifying where processes are off track. This individual will partner closely with product, integrations, and engineering to move work from manual support toward scalable automation.

Operational Analytics & Reporting Monitor SLAs and operational performance across multiple product workflows, flagging misses or anomalies as they emerge Investigate root causes behind performance issues and process breakdowns

Investigate root causes behind performance issues and process breakdowns Build and maintain actionable reporting and dashboards that surface where processes are on or off track Own operational workflows end-to-end, with clear visibility into status, bottlenecks, and outcomes

Cross-Functional Collaboration Partner closely with product, integrations, engineering, and operations teams to identify opportunities to move workflows from manual support to scalable automation Communicate progress, blockers, and risks clearly to stakeholders across functions

Tools in this posting

Python
SQL
Datadog
Excel
Snowflake
Sigma

Source

- Comfortable working with SQL to locate the right data sources, join tables, and build dashboards you can verify and trust — 1+ years of experience working across multiple datasets preferred. - Working knowledge of Python for data analysis, scripting, or automation - 2–4 years of experience in business operations, product operations, business/data analysis, or a related analytical role at a financial, tech, or fintech company.

- Comfortable coordinating with multiple parties and building relationships both internally and externally - Comfortable working with SQL to locate the right data sources, join tables, and build dashboards you can verify and trust — 1+ years of experience working across multiple datasets preferred. - Working knowledge of Python for data analysis, scripting, or automation

- Familiarity with Snowflake or other cloud data warehouses - Comfortable digging through logs (e.g., Datadog) to help investigate operational or technical issues. What We Offer

- Strong reporting and analytics skills, with experience building and interpreting operational metrics - Proven experience handling structured data (Excel, CSV, JSON, etc.) - Comfortable working in process-heavy, operational environments with multiple moving parts

- Experience building dashboards and tracking metrics in tools like Sigma - Familiarity with Snowflake or other cloud data warehouses - Comfortable digging through logs (e.g., Datadog) to help investigate operational or technical issues.

- Experience in a technical support, product operations, or business analyst role — preferably with an API-based or hyper-process-oriented product - Experience building dashboards and tracking metrics in tools like Sigma - Familiarity with Snowflake or other cloud data warehouses

Benefits in the posting

Full benefits wording

Full medical, dental, and vision coverage (100% for employees, 85% for dependents)
Unlimited PTO
401(k) plan
Regular team offsites and meetups
Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.

From the employer’s posting.

About Finch

We realize that the value we provide comes with great responsibilities, and therefore make security and privacy our highest priorities.

In the employer’s words · Read in context

Job description

View original posting ↗

About Finch

We are on a mission to revolutionize employment by building the infrastructure that powers every facet of work. To do this, we're looking for individuals who think about problems holistically and in-depth, who are relentlessly curious, self-starters, and determined to drive ideas from inception through to completion.

Finch is a Series B company backed by a fantastic set of firms, angels, and our developers including General Catalyst, Menlo Ventures, Homebrew, BoxGroup, YCombinator, Charley (1st business hire at Plaid), Sima (ex-Head of Biz Dev at Plaid), Henrique + Pedro (co-CEOs at Brex), Jeff + Wayne (co-CEOs at Digits), Immad (CEO at Mercury), Sam (CEO at Vouch Insurance), Karim (CTO at Ramp), and more.

About Our Team

We're a team of problem solvers who aren’t afraid to challenge assumptions. We value velocity, curiosity, empathy, and diverse perspectives. Everyone on the team is excited about the scope of the problems we address and the potential impact our work can have on the global workforce. We realize that the value we provide comes with great responsibilities, and therefore make security and privacy our highest priorities.

We come from a diverse set of backgrounds and each member brings different skills to the group. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns.

About the Role

We're looking for a data-driven Product Analyst to support SLA monitoring and tracking, provider expansion, and automation initiatives. This role owns operational workflows end-to-end with a strong emphasis on metrics, tracking, and identifying where processes are off track. This individual will partner closely with product, integrations, and engineering to move work from manual support toward scalable automation.

What You'll Do

Operational Analytics & Reporting

Monitor SLAs and operational performance across multiple product workflows, flagging misses or anomalies as they emerge

Investigate root causes behind performance issues and process breakdowns

Build and maintain actionable reporting and dashboards that surface where processes are on or off track

Own operational workflows end-to-end, with clear visibility into status, bottlenecks, and outcomes

Provider & Connection Lifecycle Management

Help drive the full lifecycle of new provider/connection work, including intake, data mapping, cross-team coordination, parallel run support, and handoff toward automation

Act as a key point of coordination across the stages of provider expansion, ensuring nothing falls through the cracks

Cross-Functional Collaboration

Partner closely with product, integrations, engineering, and operations teams to identify opportunities to move workflows from manual support to scalable automation

Communicate progress, blockers, and risks clearly to stakeholders across functions

Independent Execution

Independently run with ambiguous or evolving problems, owning ongoing processes without heavy oversight

Set a high bar for execution, both in terms of quality and speed

Drive follow-through on initiatives from identification through resolution

What You'll Bring

Data-driven, analytical, and operationally minded, with a track record of using metrics to identify and resolve process issues

Comfortable working in ambiguous, evolving processes where the path isn't always fully defined

Strong reporting and analytics skills, with experience building and interpreting operational metrics

Proven experience handling structured data (Excel, CSV, JSON, etc.)

Comfortable working in process-heavy, operational environments with multiple moving parts

Able to independently manage and set clear deadlines across multiple simultaneous projects

Strong written communication skills and ability to clearly document processes so they can be optimized over time

Comfortable coordinating with multiple parties and building relationships both internally and externally

Comfortable working with SQL to locate the right data sources, join tables, and build dashboards you can verify and trust — 1+ years of experience working across multiple datasets preferred.

Working knowledge of Python for data analysis, scripting, or automation

2–4 years of experience in business operations, product operations, business/data analysis, or a related analytical role at a financial, tech, or fintech company.

Success Looks Like

Familiarity working with payroll/HR systems or retirement

Experience in a technical support, product operations, or business analyst role — preferably with an API-based or hyper-process-oriented product

Experience building dashboards and tracking metrics in tools like Sigma

Familiarity with Snowflake or other cloud data warehouses

Comfortable digging through logs (e.g., Datadog) to help investigate operational or technical issues.

What We Offer

Competitive equity with a 10-year exercise window

Full medical, dental, and vision coverage (100% for employees, 85% for dependents)

Unlimited PTO

401(k) plan

Regular team offsites and meetups

Hybrid work: 3 days/week in our SF or NYC office with lunch any day you're in office

Finch’s compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles. We want all full-time employees to be invested in Finch and to be able to take advantage of that investment, so our equity grants include a 10-year exercise window.

We also offer exceptional benefits, and, for applicable roles, commissions plans. Our minimum salary range for this role is: $80,000 - $86,000.

Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.

Salary

80,000 – 86,000 USD per year

Finch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Employment type

Full Time

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Source & posting history

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Source notes

Source excerpts

Selected passages from the saved posting. Check the full description for conditions and exceptions.

Pay: Finch’s compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles. We want all full-time employees to be invested in Finch and to be able to take advantage of that investment, so our equity grants include a 10-year exercise window. We also offer exceptional benefits, and, for applicable roles, commissions plans. Our minimum salary range for this role is: $80,000 - $86,000. Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.
More source context
Salary 80,000 – 86,000 USD per year Finch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Location & working pattern: San Francisco, New York City
- Regular team offsites and meetups - Hybrid work: 3 days/week in our SF or NYC office with lunch any day you're in office Finch’s compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles. We want all full-time employees to be invested in Finch and to be able to take advantage of that investment, so our equity grants include a 10-year exercise window.
Work authorization: No clear work-authorization passage found. Eligibility is unconfirmed.

Open source at jobs.lever.co ↗Read the full description ↓

Status in our records: Active
First seen by us: Jul 26, 2026
Recorded sightings: 11
Last seen by us: Oct 9, 2026
Employer says posted: Jul 22, 2026

These dates show when we found the listing. Check the employer’s website to confirm it is still accepting applications.

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