Senior Manager, Data Management

Job Summary

•    This role is critical towards maintaining and complying to Data quality management standards in SCB 
•    Support data governance model and strategy through research, collection of data elements, development and maintenance of the data dictionary, quality control, reporting, and so on 
•    Ensure timely, accurate and complete reporting of the data
•    Co-ordinate Statistical Data submissions
•    Accountable for monitoring that any errors are corrected or questions are answered by the appropriate internal groups
•    Conduct data analysis
•    Consult on data improvements
•    Improve the data submission process
•    Review submitted data to detect accuracy problems and anomalies and help departments correct data: both current and historical, 
•    Support and/or research various performance reports and provide regular summary reports and analysis to Management
•    Assess requirements and provide feedback/requirements for customized reporting, based upon both preformatted system reports and customized extracts, to the Management team, data consumers, data producers, process owners and working groups as required
•    Support the Business Innovation team in initiating and implementing new improvements / effeciency
•    Partner with Information Systems in the documentation, analysis and maintenance of monthly/quarterly/annual reporting

Key Responsibilities

•    Scoping of data quality issues identified through various channels including automated periodic profiling reports, self-identified issues and thematic issues highlighted by stakeholders 
•    Maintain Investigation backlog, plan and prioritise for action based on established prioritisation framework
•    Undertake investigation for prioritised issues allocated to team
•    Conduct root cause analysis of exceptions based on understanding of Group policy requirements, process and procedures and current system functionality
•    Identify high-level corrective options across processes and systems that will resolve/ prevent occurrence of the data quality issues
•    Identify cases requiring data remediation/ data enhancement and handover to remediation team for further action 
•    Track issues for progress and ensure that stakeholders are made aware of current data quality exceptions and their impact
•    Provide periodic updates on investigation backlog and generate data quality metrics
•    Proactive identification of data quality issues arising across client data domains, and risks emanating from them
•    Ensure alignment of assigned work items and activities to the strategic and tactical direction of the Data team
•    Identify opportunities for streamlining investigation activities as well as other components of the exception management process with the objective to improve coverage, efficiency and accuracy
•    Identify external investigation blockers and propose effective solutions 
•    Proactive identification of risks and concerns, including escalation to all relevant stakeholders 
•    Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct
•    Completion of all mandatory risk and compliance training including e-learning within stated timeframes
•    Safeguard all data by ensuring strict adherence to information communication guidelines polices as well as data storage/archival procedures

Skills and Experience

Must-Have Skills
•    DQMS
Other Skills
•    Any DQ reporting tool
•    Meta data management 
•    Stakeholder management

Qualifications

Key Experiences
•    DQMS ; BCBS ; Root cause analysis; Control assessments
Languages
•    English 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.