Wait, What Do You Do?

Pay: Pay has conditions — pay source
Ability to work independently, take initiative, and stay organised The monthly salary for this full-time role ranges from €1580 to €2100 gross. This role will also be eligible to take part in Genius Sports Group's benefits plan. We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.
Read the full posting

What you’ll work on

You'll work closely with colleagues in our offices around the world.
Support our Sportsbook clients, resolving queries quickly and to a high standard
Collaborate with internal teams, helping solve problems and escalating to the Development team when needed

From the employer’s posting

Join the Genius team helping sportsbooks level up with live data, expert services, and fan-first experiences that drive global engagement. We're looking for a Sportsbook Customer Support Analyst to join our team in Tallinn. You'll provide day-to-day support to our Sportsbook clients, monitoring, investigating, and reporting on queries from teams across the business. You'll work closely with colleagues in our offices around the world. WHAT YOU'LL DO:

WHAT YOU'LL DO: Support our Sportsbook clients, resolving queries quickly and to a high standard Prioritise and solve incoming requests from internal stakeholders

Prioritise and solve incoming requests from internal stakeholders Collaborate with internal teams, helping solve problems and escalating to the Development team when needed Keep clients updated with clear, timely feedback

See how this role fits your experience

Add your resume to compare the role’s scope, tools and requirements with your experience.

Upload resume Add LinkedIn

Work setup and employment type unconfirmed

Not confirmed in this saved copy: work setup, employment type. Check the full posting

Find answers in the posting

Already applied? Track this application

About applying

Apply opens the employer’s site in a new tab. Add your outcome here after you submit.

Source details & eligibility

Before you apply

Source excerpts

Selected passages from the saved posting. Check the full description for conditions and exceptions.

Pay: - Ability to work independently, take initiative, and stay organised The monthly salary for this full-time role ranges from €1580 to €2100 gross. This role will also be eligible to take part in Genius Sports Group's benefits plan. We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.
Location & working pattern: Tallinn, Harjumaa, Estonia
The monthly salary for this full-time role ranges from €1580 to €2100 gross. This role will also be eligible to take part in Genius Sports Group's benefits plan. We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location. As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.
Work authorization: No clear work-authorization passage found. Eligibility is unconfirmed.

Open source at boards.greenhouse.io ↗Read the full description ↓

Posting history

Status in our records: Unknown — awaiting fresh evidence
First seen by us: Sep 1, 2026
Recorded sightings: 4
Last seen by us: Sep 4, 2026

These dates show when we found the listing. Check the employer’s website to confirm it is still accepting applications.

Report an error

Job description

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.

THE ROLE:

Join the Genius team helping sportsbooks level up with live data, expert services, and fan-first experiences that drive global engagement.

We're looking for a Sportsbook Customer Support Analyst to join our team in Tallinn. You'll provide day-to-day support to our Sportsbook clients, monitoring, investigating, and reporting on queries from teams across the business. You'll work closely with colleagues in our offices around the world.

WHAT YOU'LL DO:

Support our Sportsbook clients, resolving queries quickly and to a high standard
Prioritise and solve incoming requests from internal stakeholders
Collaborate with internal teams, helping solve problems and escalating to the Development team when needed
Keep clients updated with clear, timely feedback
Create and maintain a knowledge base of known issues and solutions
Take on additional tasks from your line manager as needed
Work in shifts between 7:00 and 20:00, including weekends

WHAT YOU'LL BRING

Strong verbal and written communication skills
English at B2 level or above
Good knowledge of standard computer programs and basic internet research skills
Solid problem-solving skills
Ability to multitask and stay accurate under pressure
Ability to work independently, take initiative, and stay organised

The monthly salary for this full-time role ranges from €1580 to €2100 gross. This role will also be eligible to take part in Genius Sports Group's benefits plan.

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.

One team, being brave, driving change 

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius.

Let us know when you apply if you need any assistance during the recruiting process due to a disability.