&lt;p&gt;&lt;em data-stringify-type=&quot;italic&quot;&gt;With under 400 employees, &lt;strong&gt;Keap &lt;/strong&gt;is a medium-sized business based in Chandler, Arizona, and serves to liberate and empower entrepreneurs, to strengthen families, communities, and economies. When you ask most Keapers, whether past or present their favorite part of working at &lt;strong&gt;Keap&lt;/strong&gt;, the response will have something to do with our people, affectionately known as Keapers.&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;em data-stringify-type=&quot;italic&quot;&gt;At &lt;strong&gt;Keap&lt;/strong&gt;, we ask that you build connections with your team and/or cross-functional teams. You will create meaningful work that makes a difference in how you develop your career and how you contribute in leading our Sales and Marketing Automation platform that&#x27;s built on 20 years of experience working with small businesses; to grow their sales and save time in the process.&amp;nbsp; All in an environment with others who are passionate about driving success through collaboration, energy and fun.&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;This &lt;strong&gt;Financial Analyst &lt;/strong&gt;will be a key partner in helping the business partners make informed decisions with known financial impact. This critical role will work on streamlining and automating our financial models and Cap-ex models to drive proactive insights to our finance leadership team. Specifically, this role will leverage accounting knowledge to improve financial forecasting.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;The Work&lt;/strong&gt;&lt;/p&gt;
&lt;ol&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Budget management - review, analysis, roll-up and tracking to actual spend, with constant executive read-outs.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Maintain forecast files that include commitments and payments for actuals vs budget&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Decision support - support the business teams with various scenario analysis to optimize for the desired outcome.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Forecast &amp;amp; close - support the financial forecast and close processes&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;Special projects - influence and drive the strategy and execution of special projects, operational improvements &amp;amp; systems&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Deep dive on current models and analytics and redesign through automation and future business needs utilizing Looker and Planful&lt;/span&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&lt;strong&gt;Qualifications:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelor’s Degree in Finance, Accounting or related field&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2 or more years experience as a Financial Analyst, or equivalent number of years combined Accountant/Auditor and Financial Analyst&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Highly proficient in dealing with large sets of data&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proficient with both the Office suite and Google Workspace tools&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to learn new tools and technology and deploy them to efficient use in executing daily tasks&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Ideally, you will possess...&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Big 4 audit firm background&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At least 2 yearsDo you have experience in at least one of the following? SaaS business acumen (SaaS metrics), pricing analysis, &amp;nbsp;cost/budget management, or SaaS Accounting preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience in one of the following:, SaaS business acumen (SaaS metrics), pricing analysis,&amp;nbsp; cost/budget management, or SaaS Accounting&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with Planful, Looker, SQL or related planning/BI software with ability and willingness to learn new system&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong, effective communication skills, leading meetings and communicating directly with Directors, VPs, and executives to build business partnerships&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The ability to work in a fast-paced environment and react quickly to ever-changing business needs&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Work Environment:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;This job operates in a professional office environment or remotely in a work-from-home environment. This role routinely uses standard office equipment such as computers and phones.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Physical Demands:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;While performing the duties of this job, the employee is regularly required to sit, look, talk or hear. The employee is frequently required to sit; speak; listen; use hands to type; and reach with hands and arms.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Position Type and Expected Hours of Work:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;This is a full-time position. Days and hours of work are Monday through Friday, between the hours of 7 a.m. to 6 p.m.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our Keapers bring the hustle, grit and passion to everything they do; all while doing it from the place they work best.&amp;nbsp; Through our 7 core values, you will be expected to:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Listen to, care for, and serve the diverse people central to our purpose (We Genuinely Care)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have a forever curious, learn-it-all mindset and value learning over knowledge (We Learn Always)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Face challenges with grit and optimism to achieve your goals&amp;nbsp; (We Own It)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build trust through transparency and open, authentic communication (We Build Trust)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with humility and gratitude to work collaboratively (We Check Ego)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Believe in people and champion their dreams (We Dream Big) *as well as your own&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work as one team, unified in our Purpose and Mission (We Win Together)&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Keap, we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Keap’s corporate office is located at 1260 South Spectrum Blvd. Chandler AZ 85286.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong data-stringify-type=&quot;bold&quot;&gt;Legal authorization to work in the U.S. is required. Keap will not sponsor new candidates for employment visas, now or in the future, for this job opening.&lt;/strong&gt;&lt;/p&gt;
&lt;h6&gt;#LI-SL2&lt;/h6&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Financial Analyst

&lt;p&gt;&lt;strong&gt;&lt;em&gt;About Keap&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Keap liberates and empowers entrepreneurs to strengthen families, communities and economies. Our leading Sales and Marketing Automation platform is built on 20 years of experience working with over 200,000 entrepreneurs to grow sales and save time in the process. We&#x27;re growing fast and have big goals.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;See how your unique perspectives and experiences contribute to achieving those goals …&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;What’s the first thing that comes to mind when you think of customer service?&amp;nbsp; If you’re anything like us, you cringe when you hear it.&amp;nbsp; At Keap, we are out to redefine the paradigm for the drab, stuffy, stale, traditional-call-center customer service norm that is so pervasive and just down right unacceptable!&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We believe that customer support is probably better termed customer delight.&amp;nbsp; We believe in doing the right thing for our customers.&amp;nbsp; We believe in reading in-between the lines of a customer’s problems and proactively giving more than what is asked for.&amp;nbsp; We believe in a customer experience that wows and an experience that our customers are stoked enough about to shout it from the rooftops.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are insanely passionate about small business and we LOVE small business owners, but we understand that not all of them are technically savvy - so our Data Team is able to communicate complex technical information, troubleshoot issues and access the database to provide the customer with the optimal resolution.&amp;nbsp;&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Daily Execution Excellence:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Handling Import Projects as they are assigned through the Project Manager in a timely fashion&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Answering questions via the internal messaging system within 30 minutes of posting&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Working with the Project Manager to keep the customer updated on the progress of import projects you are working on&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assist with cases in the ‘Database’ queue when needed&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What you’ll need to have/Competencies:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Using technical aptitude, continual learning, and a love for people to address customers’ explicit needs and fill in the gaps for the unspoken needs&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop resolutions to complex problems that require the frequent use of creativity. Analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proven track record of technical troubleshooting&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong prioritization and self-management skills&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Exercise considerable judgment in developing methods, techniques, and evaluation criteria for obtaining results. Work is accomplished without considerable direction&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated proficiency of verbal/written communication skills, including the ability to document research and processes&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Commitment to teaching and developing others to help them succeed, including the ability to give action-oriented recommendations&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;A passion for small business, technology, and delivering outstanding customer experience&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Preferred Education and Experience:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;1+ years of technical support experience with CRM products, required&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2+ years of customer service experience, required&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proven track record of creative problem solving and cross-functional collaboration&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Advanced knowledge of Excel&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience using the following tools:&lt;/span&gt;&lt;/li&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Putty&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;SQL Studio&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Sublime Text Editor&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Visual Studio Code&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;GitHub&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;Python&lt;/li&gt;
&lt;/ul&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our Keapers bring the hustle, grit and passion to everything they do; all while doing it from the place they work best.&amp;nbsp; Through our 7 core values, you will be expected to:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Listen to, care for, and serve the diverse people central to our purpose (We Genuinely Care)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have a forever curious, learn-it-all mindset and value learning over knowledge (We Learn Always)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Face challenges with grit and optimism to achieve your goals&amp;nbsp; (We Own It)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build trust through transparency and open, authentic communication (We Build Trust)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with humility and gratitude to work collaboratively (We Check Ego)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Believe in people and champion their dreams (We Dream Big) *as well as your own&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work as one team, unified in our Purpose and Mission (We Win Together)&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Keap, we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Keap’s corporate office is located at 1260 South Spectrum Blvd. Chandler AZ 85286.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Data Import Specialist

&lt;p&gt;&lt;strong&gt;The Role&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As a &lt;strong&gt;Technical Account Manager&lt;/strong&gt; you will play a key role in driving channel expansion and customer sales through the Partner Channel. You will be involved in all phases of Partner campaign rollouts including pre-product planning, execution, launch and post launch activities. You will use your extensive knowledge of Keap’s product to solve technical problems that may arise during campaign rollouts.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The position not only requires exceptional technical knowledge of the Keap product but also solid relationship and social skills to work with savvy Influencers. This role works cross functionally with our Product, Marketing, and Customer Success orgs so being a collaborative team player is required.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;The Work&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Act as the point-of-contact / liaison between the Technical Support Team, Partner Team and Keap’s Influencer/gurus.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Serve as an escalation path for Influencers when extra help, attention, detail, urgency, is required. Be their solution expert!&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop and maintain long-term relationships with Influencers to build comprehensive strategies that will maximize their use of Keap’s application.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build scalable processes for partner support &amp;amp; leveraging efficiencies across the team and Company.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assist Partner Team generate sales to achieve and surpass monthly &amp;amp; quarterly sales quotas&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Same-day resolution and/or communication on partner-related technical issues&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&quot;Infusing&quot; Influencer apps during onsite strategic meetings to ensuring they are leveraging Keap Software to its fullest.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaborating interdepartmentally to resolve technical matters.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Innovating within the role to create a winning experience for our Influencers and our team.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Communicating issues, progress, and reconciliation to the Partner Team.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Travel to Influencer’s headquarters to provide onsite 1:1 technical assistance as needed when safe to do so.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Devising ways to improve churn in the channel.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Minimum of 4+ years professional work experience in a technical account manager or technical support role with in depth knowledge of Keap’s Software API.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Extensive Keap software experience and technical knowledge required.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to demonstrate how to adapt to &amp;amp; leverage Keap Software into any small business.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to work with potentially challenging partner personalities and gain partner trust.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Solid business acumen, initiative and problem solving abilities.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Exceptional follow-up, follow-through, and communication skills.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to maintain an optimistic, flexible attitude in a very fast-paced and often stressful environment.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Exceptional technical &amp;amp; trouble-shooting skills.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to build and foster strong partner relationships.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Travel Requirements: 20% travel (based on Global conditions)&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;About Keap&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In 2001, Keap (formerly Infusionsoft) pioneered the sales and marketing automation category for small business. Today, Keap is the #1 CRM platform in its category. We&#x27;re 400+ strong and seeking talented and intelligent people to help us on our mission of helping grow small businesses worldwide.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Keap, we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;p&gt;#LI-JM1&lt;/p&gt;

Technical Account Manager - Biz Dev & Influencers

&lt;p&gt;&lt;strong&gt;The Role&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As a Product Data Analyst at Keap, you will provide actionable insights to help our business grow, with an emphasis on supporting our product team. This includes creating useful datasets, developing metrics and dashboards for the business, deep dive analysis, as well as maintaining the integrity of our reporting infrastructure.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;This role will initially focus on the creation of our product data pipelines. You will work closely with the product data engineering team, quality engineers, and other stakeholders to document our new pipelines and create ETL (Extract-Transform-Load) data tables for useful analysis (first 6-12 months). As you become familiar with our product and its data, you will switch gears toward mining this data for actionable insights.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;The Team&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Data Science &amp;amp; Analytics team works closely with multiple teams across Keap, giving us a broad overview of the entire business. We provide accurate reporting and useful insights to our business stakeholders. We also support experiments across the company and build data products, including predictive models that are used for decision making.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Write SQL queries of varying complexity to transform source data into useful information (ETL).&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage the creation of useful product data tables, create documentation to maintain our understanding of the data.&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Help define key performance indicators (KPIs), develop dashboards and visualizations to track KPIs across the company.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ad-hoc data exploration and statistical analysis for immediate consumption and root cause investigation.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work closely with business stakeholders to help them answer meaningful business questions.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Maintain and improve our data infrastructure.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Highly proficient in SQL&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Extremely detail oriented, willingness to track down and understand data discrepancies and document findings.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;1+ years of experience doing quantitative analysis, preferably for a technology company on a Business Intelligence, Marketing, Product, Customer Service or Data Science team.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelor&#x27;s degree in a quantitative field.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with business intelligence (BI) tools, such as Looker or Tableau.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to express analysis findings to both technical and non-technical audiences and to write up analysis results.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Intellectually curious, open to learning and teaching others.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Preferred Qualifications (Nice to Haves):&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience building data dictionaries.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Looker development experience.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with Salesforce, Marketo, or Google Analytics data.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to apply statistical methods to analyze data, such as a t-test or other hypothesis testing.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience using R/Python for data analysis.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience working with software engineering teams and agile development.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Position Type and Expected Hours of Work&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;This is a full-time position. Days and hours of work are Monday through Friday, between the hours of 7 a.m. to 6 p.m.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;About Keap&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;In 2001, Keap (formerly Infusionsoft) pioneered the sales and marketing automation category for small business. Today, Keap is the #1 CRM platform in its category. We&#x27;re 400+ strong and seeking talented and intelligent people to help us on our mission of helping grow small businesses worldwide.&lt;/p&gt;
&lt;p&gt;This position is located at our Chandler, AZ office at 1260 South Spectrum Blvd. Chandler AZ 85286&lt;/p&gt;
&lt;p&gt;&lt;em&gt;At Keap, we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.&lt;/em&gt;&lt;/p&gt;

Product Data Analyst

&lt;p&gt;&lt;strong&gt;&lt;em&gt;About Keap&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Keap liberates and empowers entrepreneurs to strengthen families, communities and economies. Our leading Sales and Marketing Automation platform is built on 20 years of experience working with over 200,000 entrepreneurs to grow sales and save time in the process. We&#x27;re growing fast and have big goals.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p style=&quot;text-align: center;&quot;&gt;&lt;strong&gt;&lt;em&gt;See how your unique perspectives and experiences contribute to achieving those goals …&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;The Role&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Workforce Management team plays a critical role in assisting &lt;strong&gt;across&lt;/strong&gt; all Customer Success departments with operational needs to achieve service levels and productivity performance goals. This position is responsible for reporting, staffing &amp;amp; scheduling, and real time productivity management. This individual will be responsible for closely monitoring and enhancing the department’s performance in the areas of productivity and schedule adherence.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Objectives:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Partner with Workforce Management Analyst/Manager&amp;nbsp;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Monitor real-time ACD reports and dashboards&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Responsible for monitoring agent activities&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Manage skilling profiles within Vonage&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Administer intraday schedule changes within Verint Monet&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Make recommendations to leaders to increase occupancy and SLA’s&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Communicate identified risks to leadership and team members&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Complete assigned helpdesk tickets within established SLA&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Report contact center and agent performance to team leaders&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assist Workforce analyst when necessary&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;The Work&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Oversee the transition of the existing processes from one-off/ad hoc to standardized systems to enable exponential growth with scale.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Monitor real-time call volume for multiple queues and respond to spikes in high contact volume in relation to low staffing, AHT,&amp;nbsp; service level and abandoned percentages.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Track key performance metrics: AHT, ASA, RPC and report trends to leadership on a consistent basis.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Monitor reporting and trends within Vonage/Verint and share with leadership to drive business decisions.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Monitor and manage phone, chat, and back office service level objectives by analyzing real time volume and representative behavior / performance.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Monitor associate real time schedule adherence; provide authorization for all unplanned activities and coordinate approved activities with leadership.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Optimizes and adjusts team member activities, e.g., breaks, lunches, meetings to minimize service level deviations.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provides intraday performance updates and reporting to Management. Communicates trends within the business.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Respond to unanticipated changes to headcount, call volumes, and system issues (initiate all hands-on deck or VTO).&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What you’ll need to have/Competencies&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong understanding of and passion for small businesses&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Skills in complex problem solving, judgment, critical thinking and decision making&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability and willingness to learn new software applications&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to organize information and have attention to detail and accurately follow procedures&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to set and manage expectations in a rapid paced environment&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to maintain an optimistic, flexible attitude in a very fast-paced environment&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Excellent verbal and written communication skills&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Preferred Education and Experience&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Previous call center work experience preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2-3+ years’ experience in Workforce Management, preferably in contact centers with at least 50 employees.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with Workforce Management software (scheduling, performance tracking, reporting); Incontact (IEX, WFM, QM), as well as Vonage/Verint experience preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with Salesforce&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to be highly organized with an emphasis on accuracy and timeliness.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to sit the entire work day viewing a computer monitor.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrated strong analytical skills&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proven track record of delivering delightful service to high touch/high demand customers&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to work with multiple personality types and pivot accordingly&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Highly motivated, results-driven, self-starter who can work autonomously with proven follow-up, follow-through skills&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelor degree preferred, or 3 plus years relevant work experience&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our Keapers bring the hustle, grit and passion to everything they do. ; all while doing it from the place they work best.&amp;nbsp; Through our 7 core values, you will be expected to:&lt;/span&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Listen to, care for, and serve the diverse people central to our purpose (We Genuinely Care)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have a forever curious, learn-it-all mindset and value learning over knowledge (We Learn Always)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Face challenges with grit and optimism to achieve your goals&amp;nbsp; (We Own It)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build trust through transparency and open, authentic communication (We Build Trust)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with humility and gratitude to work collaboratively (We Check Ego)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Believe in people and champion their dreams (We Dream Big) *as well as your own&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work as one team, unified in our Purpose and Mission (We Win Together)&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Candidates must currently be legally authorized to work in the United States without sponsorship.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Keap, we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Keap’s corporate office is located at 1260 South Spectrum Blvd. Chandler AZ 85286.&lt;/span&gt;&lt;/p&gt;

Workforce Management Analyst

&lt;p&gt;&lt;strong&gt;&lt;em&gt;About Keap&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Keap liberates and empowers entrepreneurs to strengthen families, communities and economies. Our leading Sales and Marketing Automation platform is built on 20 years of experience working with over 200,000 entrepreneurs to grow sales and save time in the process. We&#x27;re growing fast and have big goals.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;em&gt;See how your unique perspectives and experiences contribute to achieving those goals …&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;As a Business Systems Analyst (BSA) you will be filling a hybrid role: part business consultant and part system administrator. This BSA role partners with Sales and Marketing stakeholders to understand their business challenges and propose solutions. You will be the expert in the business processes and functions of these business units. The hybrid nature of the role means that certain administrative functions can be carried out quickly and easily in our systems by the BSA (Salesforce, SalesLoft, Marketo).&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The BSA role is also closely partnered with our Systems Delivery organization, when business requirements evolve beyond simple system administration, into more in-depth systems development projects. For these projects, the BSA will ensure requirements are groomed and planned for delivery in the Systems Development team’s regular delivery cadence. The BSA will be expected to manage the scope and timelines of these projects, as well as provide accurate and timely status to the stakeholders.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;strong&gt;The Work&lt;/strong&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build partnerships across the organization and strong relationships with departments where there are interdependencies&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Be able to communicate effectively so you can provide accurate ETAs to the business unit on delivery of enhancements and other requests&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Be an expert on the processes of your business unit(s). You should know the systems used by your business unit(s) better than the end-users and will be expected to dive in on how all processes, systems, and tools work for your business unit(s).&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Act as an advocate for your business unit(s); serve as a bridge between the business unit and the Operations team&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Intake and manage all requests coming in from your business unit&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Write user stories and prioritize work for the internal development team&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaborate with your stakeholders and other BSAs to to define a rolling 2-year roadmap&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Perform light project management activities around your business units projects (scope, timeline, dependencies)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide accurate metrics and &lt;/span&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;proactive&lt;/span&gt;&lt;/em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; reporting around the requests (number of requests, average age of backlog, cycle time to deliver, etc)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Maintain a pulse on the satisfaction of your business unit; suggest improvements where appropriate&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Perform basic system administration on Salesforce, Netsuite, and Chargebee (depending on role)&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong&gt;What Keap needs from you...&lt;/strong&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Fulfill on our Operations Brand of knowing the needs of our internal stakeholders and bringing creative solutions rather than roadblocks&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Demonstrate a bias for action by holding yourself and others accountable&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Exemplify our Keap Leadership model by &lt;/span&gt;&lt;strong&gt;driving innovation&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; and &lt;/span&gt;&lt;strong&gt;delivering results&lt;/strong&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Live the Purpose, Values, and Mission (PVM) daily&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Practice radical candor by being open, honest, and transparent&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;strong&gt;Experience&lt;/strong&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At least 2 years of sales and marketing operations experience&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At least 2 years of operations experience in SaaS industry&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Minimum of 1 years of Salesforce Administrator experience&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Working experience with Salesforce, SalesLoft, Marketo, Chargebee, Jira, Confluence, and other SaaS and/or enterprise related software experience&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Salesforce Administrator Certification is required&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Salesforce Sales Cloud Consulting Certification strongly encouraged&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Salesforce Business Analyst training is a nice to have&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience developing under Agile, SCRUM or similar iterative unified processes&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our Keapers bring the hustle, grit and passion to everything they do through our 7 core values; you will be expected to:&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Listen to, care for, and serve the diverse people central to our purpose (We Genuinely Care)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have a forever curious, learn-it-all mindset and value learning over knowledge (We Learn Always)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Face challenges with grit and optimism to achieve your goals&amp;nbsp; (We Own It)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build trust through transparency and open, authentic communication (We Build Trust)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with humility and gratitude to work collaboratively (We Check Ego)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Believe in people and champion their dreams (We Dream Big) *as well as your own&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work as one team, unified in our Purpose and Mission (We Win Together)&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Candidates must currently be legally authorized to work in the United States.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Keap, we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Keap’s corporate office is located at 1260 South Spectrum Blvd. Chandler AZ 85286.&lt;/span&gt;&lt;/p&gt;

Business Systems Analyst II

&lt;p&gt;&lt;strong&gt;&lt;em&gt;About Keap&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Keap liberates and empowers entrepreneurs to strengthen families, communities and economies. Our leading Sales and Marketing Automation platform is built on 20 years of experience working with over 200,000 entrepreneurs to grow sales and save time in the process. We&#x27;re growing fast and have big goals.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p style=&quot;text-align: center;&quot;&gt;&lt;strong&gt;&lt;em&gt;See how your unique perspectives and experiences contribute to achieving those goals …&lt;/em&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p style=&quot;text-align: left;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Keap&#x27;s Financial Analyst will be a key partner in helping the business partners make informed decisions with known financial impact. This critical role will work on streamlining and automating our financial models and Cap-ex models to drive proactive insights to our finance leadership team. Specifically, this role will leverage accounting knowledge to improve financial forecasting.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;The Work&lt;/strong&gt;&lt;/p&gt;
&lt;ol&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Budget management - review, analysis, roll-up and tracking to actual spend, with constant executive read-outs.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Maintain forecast files that include commitments and payments for actuals vs budet&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Decision support - support the business teams with various scenario analysis to optimize for the desired outcome.&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Forecast &amp;amp; close - support the financial forecast and close processes&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Special projects - influence and drive the strategy and execution of special projects, operational improvements &amp;amp; systems&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Deep dive on current models and analytics and redesign through automation and future business needs utilizing Looker and Planful&lt;/span&gt;&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&lt;strong&gt;Qualifications:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelor’s Degree in Finance, Accounting or related field&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2 or more years experience as a Financial Analyst, or equivalent number of years combined Accountant/Auditor and Financial Analyst&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Highly proficient in dealing with large sets of data&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proficient with both the Office suite and Google Workspace tools&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to learn new tools and technology and deploy them to efficient use in executing daily tasks&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Ideally, you will possess...&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Big 4 audit firm background&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At least 2 years FP&amp;amp;A forecasting and advanced modeling of revenue and bookings preferred&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience in one of the following:, SaaS business acumen (SaaS metrics), pricing analysis,&amp;nbsp; cost/budget management, or SaaS Accounting&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with Planful, Looker, SQL or related planning/BI software with ability and willingness to learn new system&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong, effective communication skills, leading meetings and communicating directly with Directors, VPs, and executives to build business partnerships&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The ability to work in a fast-paced environment and react quickly to ever-changing business needs&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our Keapers bring the hustle, grit and passion to everything they do. ; all while doing it from the place they work best.&amp;nbsp; Through our 7 core values, you will be expected to:&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Listen to, care for, and serve the diverse people central to our purpose (We Genuinely Care)&lt;/span&gt;&lt;/em&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Have a forever curious, learn-it-all mindset and value learning over knowledge (We Learn Always)&lt;/span&gt;&lt;/em&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Face challenges with grit and optimism to achieve your goals&amp;nbsp; (We Own It)&lt;/span&gt;&lt;/em&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Build trust through transparency and open, authentic communication (We Build Trust)&lt;/span&gt;&lt;/em&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with humility and gratitude to work collaboratively (We Check Ego)&lt;/span&gt;&lt;/em&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&lt;em&gt;Believe in people and champion their dreams (We Dream Big) *as well as your&lt;/em&gt; own&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work as one team, unified in our Purpose and Mission (We Win Together)&lt;/span&gt;&lt;/em&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Candidates must currently be legally authorized to work in the United States.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Keap, we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Keap’s corporate office is located at 1260 South Spectrum Blvd. Chandler AZ 85286.&lt;/span&gt;&lt;/p&gt;

&lt;h4&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Keap liberates and empowers entrepreneurs to strengthen families, communities and economies. Our leading Sales and Marketing Automation platform is built on 20 years of experience working with over 200,000 entrepreneurs to grow sales and save time in the process. We&#x27;re growing fast and have big goals. &lt;/span&gt;&lt;/em&gt;&lt;/h4&gt;
&lt;h1&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;The Role&lt;/span&gt;&lt;/h1&gt;
&lt;p&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;The Quality Analyst (QA) is responsible for verifying the quality of the solutions developed for our internal users. The QA’s primary role is to ensure high-quality solutions are delivered to our internal users. The QA’s focus will be manual testing and developing automated test solutions. The QA will be responsible for designing and writing test cases that adequately test end to end functionality of the system(s).&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;h1&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;The Work&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Overall responsibility for the quality of solutions delivered&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Develop and implement quality management solutions within Internal Systems&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Design test cases and plans to ensure complete end to end testing of our systems&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;The primary systems being tested will be Salesforce, Chargebee, and Netsuite&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Identify and report any and all defects&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Verify that all reported defects have been repaired, keeping an eye out for any regression errors&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Work with BSA and Operations staff to address reported defects&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Interact with Developers to determine the root cause of issues&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Perform extensive functionality, integration, regression, and end-to-end system testing independently and with the assistance of the development team&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Develop effective automated test cases&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Education and Experience&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;3+ years as a software tester doing QA &amp;amp; regression testing&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Must have experience with documenting test plans, test cases, and bug reports&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Experience testing in an Agile/Scrum development environment&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Experience testing SaaS and web-based software platforms (Salesforce, Chargebee, NetSuite)&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Experience using industry toolsets such Jira, Confluence, Postman, etc.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Experience with GCP pubsub topics&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Excellent problem solving/troubleshooting skills&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;An ability to work effectively as part of a team with a positive attitude&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Close attention to detail&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h1&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;What Keap needs from you...&lt;/span&gt;&lt;/h1&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Fulfill on our Ops brand, among which is being the central nervous system that keeps the company running smoothly&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Demonstrate a bias for action by holding yourself and others accountable&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Exemplify our Keap Leadership model by&amp;nbsp;&lt;/span&gt;driving innovation&lt;span data-preserver-spaces=&quot;true&quot;&gt;&amp;nbsp;and&amp;nbsp;&lt;/span&gt;delivering results&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Live the Purpose, Values, and Mission (PVM) daily&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;Practice radical candor by being open, honest, and transparent&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;span data-preserver-spaces=&quot;true&quot;&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Keap, we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed.&amp;nbsp; We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.&lt;/span&gt;&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;

Quality Analyst (Operations)

&lt;p&gt;Keap&#x27;s internal Operations team is known as the central nervous system that keeps the company running smoothly. We are strategic partners and collaborators with the business units; we know and understand the business and needs and we bring creative solutions not roadblocks. Our OPS team is considered a critical and strategic partner among the organization.&lt;/p&gt;
&lt;p&gt;This is a brand new role and is a great opportunity for the right person to join this high performance team as an&amp;nbsp;&lt;strong&gt;Operations Data Analyst&lt;/strong&gt;! In this critical and highly visible role, you will partner with OPS leaders to clearly understand success metrics for their org. We&#x27;re looking for someone with passion for solving business problems with a data driven approach. The analyst will need to utilize multiple data sources and tools to aggregate the data, and produce clear and simple reports and dashboards to interpret the data. This person will also be responsible for creating and maintaining an operations department micro site (Keap.ops) which will house relevant information about the Operations Roadmap, Key Metrics, Process documentation, etc. Additionally, this role will own the selection of and administering of productivity tools used in Operations (ie: Jira, Wrike, etc)&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;The Work&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Partner with department leaders to understand Success metrics needed to measure their organization&lt;/li&gt;
&lt;li&gt;Make recommendations for new metrics, techniques, and strategies to improve targeting and measurement in the future&lt;/li&gt;
&lt;li&gt;Understanding of basic query language gets (SQL, JQL, etc)&lt;/li&gt;
&lt;li&gt;Own the analysis of data to drive key business decisions&lt;/li&gt;
&lt;li&gt;Ability to produce graphics and visualizations&lt;/li&gt;
&lt;li&gt;Seek out data by creating and distributing survey, and assisting in interpreting the data&lt;/li&gt;
&lt;li&gt;Update and maintain a department website (Google Sites)&lt;/li&gt;
&lt;li&gt;Participate in strategic &amp;amp; tactical planning discussions&lt;/li&gt;
&lt;li&gt;Light project management&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What Keap needs from you...&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Fulfill on our internal Ops Brand&lt;/li&gt;
&lt;li&gt;Demonstrate a bias for action by holding yourself and others accountable&lt;/li&gt;
&lt;li&gt;Exemplify our Keap Leadership model by&amp;nbsp;&lt;strong&gt;driving innovation&lt;/strong&gt;&amp;nbsp;and&amp;nbsp;&lt;strong&gt;delivering results&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;Live the Purpose, Values, and Mission (PVM) daily&lt;/li&gt;
&lt;li&gt;Practice radical candor by being open, honest, and transparent&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Education and Experience&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Minimum of 2-3+ years experience in a Data Analyst role required&lt;/li&gt;
&lt;li&gt;Bachelor&#x27;s degree in Information System or related degree, or relevant experience&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Prior work experience and understanding of basic query language gets (SQL, JQL, SOQL, etc.)&lt;/li&gt;
&lt;li&gt;Prior experience using Looker or other Data Visualization tools&lt;/li&gt;
&lt;li&gt;Understanding of simple programing (python, java, etc.)&lt;/li&gt;
&lt;li&gt;Experience using the Google Workspace suite of tools (Sheets, Docs, Slides, Forms LucidChart)&lt;/li&gt;
&lt;li&gt;Knowledge of big data platforms like BigQuery and Snowflake&lt;/li&gt;
&lt;li&gt;Knowledge of SaaS business processes and metrics a plus&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;About Keap&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;In 2001, Keap (formerly Infusionsoft) pioneered the sales and marketing automation category for small business. Today, Keap is the #1 CRM platform in its category. We&#x27;re 400+ strong and seeking talented and intelligent people to help us on our mission of liberating and empowering entrepreneurs worldwide..&lt;/p&gt;
&lt;p&gt;&lt;em&gt;At Keap, we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.&lt;/em&gt;&lt;/p&gt;

Data Analyst - Operations

&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In this highly visible role as &lt;/span&gt;&lt;strong&gt;Financial Analyst&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;, you will independently drive business units to make informed decisions with known financial impact. Your day to day responsibility will be working to streamline and automate Keap’s financial models to drive proactive insights to our finance leadership team. You will also work closely with the Keap Operations teams to understand SaaS reporting and forecasting metrics, drive strong fiscal discipline, stability, and insights for business stakeholders.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Objectives&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Budget Management: Review, analyze, report and track to actual spend, with executive level visibility&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strategic Decision Support: Collaborate with stakeholders to provide different financial analysis and insights to decision makes to improve business outcomes&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Forecast and Close: Drive the financial forecast and close processes on a monthly and quarterly cadence&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Special Projects: Influence and own the strategy and execution of special projects, operational improvements &amp;amp; systems&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Deep dive on current financial models and analytics and offer recommendations for improvement utilizing Looker and Planful.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Analyze our current close process to automate and move towards a more analytical and data driven process.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Develop custom reports and analysis related to ad hoc requests.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Provide real time data and forecasting projections during key business meetings to assist in guiding the financial direction of the company.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Qualifications&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Bachelor’s Degree in a Finance, Economics, Statistics, Analytics or related field&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;3+ years of FP&amp;amp;A experience required&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;3+ years of experience at a technology company, preferred (SaaS experience a plus)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Extreme proficiency in Excel or Google Sheets, PowerPoint, large sets of data and a working knowledge of statistics&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Established history of effective financial reporting with timely and measurable results&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strategic innovator that thrives in ambiguity that creates effective solutions to operational challenges&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with NetSuite, Salesforce, Planful, SQL, Bigquery, Looker or other financial tools&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Highly analytical and a strong, effective communicator&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Detail oriented and self-motivated with an ownership mentality&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to work in a fast-paced, ever changing environment&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;About Keap&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;In 2001, Keap (formerly Infusionsoft) pioneered the sales and marketing automation category for small business. Today, Keap is the #1 CRM platform in its category. We&#x27;re 400+ strong and seeking talented and intelligent people to help us on our mission of helping grow small businesses worldwide.&lt;/p&gt;
&lt;p&gt;&lt;em&gt;At Keap, we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;strong&gt;About the role&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Looking for a Product Analyst that can connect dots between our customer cohorts, their product usage in relation to company business results, and the key results that matter most to our customers’ business growth.&amp;nbsp; This is the first dedicated product analyst in the product org with a dotted line to the FP&amp;amp;A analytics teams.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;About the team&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Our product team is organized around customer outcomes (not outputs) and is hungry for a product analyst who will provide data and insights to help really solve small business growth problems.&amp;nbsp; Our PMs and designers are eager to get help organizing all product usage reporting and KPIs across the product org to tell an accurate story of what is happening with our customers and help draw insights to inform next experiments to run to better solve customer problems.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Primary responsibilities include...&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Lead product analytics to stand up, organize, and evolve how we track our customers’ success for the things they care about in their business&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Explore and analyze user experience and product performance data, develop goals and tracking metrics, and ensure product priorities are data-driven and accommodate short term and long-term goals.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work closely with product and engineering to assess performance, develop analytical requirements and bring real-time insights into products being developed to ensure Keap delivers impactful value to our small business customers&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Explore and segment behavioral data to identify and explain key drivers; design and build models, dashboards, and visualizations to support the Product organization&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Drive analytics projects from initial concept to execution: translate a business question into an analytical framework, generate insights through analysis, and effectively communicate recommended actions&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Work with FP&amp;amp;A analytics team to connect product usage data to business results (i.e., acquisition, retention, expansion)&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Assist with team’s data and business needs; become an expert in translating these needs into specific analyses with actionable insights&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Conduct quantitative analysis of user behavior to uncover issues or opportunities to improve the our customers’ experience&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Inform the design and analyze the outcomes of in-app tests and experiments&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Collaborate across UX teams and business functions to infuse strategic, open-ended research with quantitative insights&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Communicate insights to your stakeholders with a data-driven point of view and plan for action&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;MVP skills...&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;SaaS experience&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;2+ years SQL experience&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;1+ years of experience in Looker or other data visualization tools&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Technical proficiency.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Ability to write clean SQL queries, utilize Python or R capable of accessing and visualizing data provided by APIs, and employ visualization tools (e.g. Tableau, Looker); experience with event-based consumption of data. Curiosity to continue learning new analytical methods and tools; familiarity with data pipelines, common mobile and web technologies, and general software development practices&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Analytical aptitude.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; Capable of the full scope of data-driven decision-making: diving deep to understand the nuances of individual data points, defining illuminating summary statistics and visualizations, crafting simple yet accurate narratives, and employing all of the foregoing to improve our product and business&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Communication excellence.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp; Ability to collaborate and speak the language of Product, Engineering, and Executive teams; exhibit proficiency in data visualization techniques&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;strong&gt;Product sensibility.&lt;/strong&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;&amp;nbsp; Problem-first thinking (knows the difference between problem and solution thinking and always starts by defining the problem); a student of products with sharp intuition about customers and user experience&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Delighters...&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Show a passion for getting your hands dirty - write code, dig into data, iterate quickly and take decisive action&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience in Amplitude, FullStory, and/or Pendo&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Gangster with data but has a sense of humor&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;About Keap&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In 2001, Keap (formerly Infusionsoft) pioneered the sales and marketing automation category for small business. Today, Keap is the #1 CRM platform in its category. We&#x27;re 400+ strong and seeking talented and intelligent people to help us on our mission of helping grow small businesses worldwide.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;em&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;At Keap, we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;

Data Analyst Jobs in Chandler