Analytics Leader, Operations Planning and Performance, Operations Control Center Strategy

How you'll help us Keep Climbing (overview & key responsibilities) At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. Delta's brand is built on industry-leading operational reliability and customer experience. Within Operations Planning & Performance (OP&P), the OCC Planning team serves as the analytical engine supporting the OCC Strategy organization. OCC Strategy acts as the strategic thought partner to operational leadership, helping the airline identify opportunities, improve decision-making, evaluate performance, and prepare for future operational challenges. The Analytics Leader plays a critical role in this mission by transforming operational data into actionable insights that support strategic planning, operational performance management, and continuous improvement efforts across the Operations Control Center (OCC). Working in close partnership with OCC Strategy leadership, the Analytics Leader leads analytical efforts supporting critical initiatives such as After-Action Reviews (AARs), seasonal planning, performance measurement, operational readiness assessments, and strategic operational studies. While OCC Strategy serves as the primary customer, the role requires maintaining a broad understanding of airline operations and collaborating across Flight Control, Operations Management, Crew, ACS, TechOps, Meteorology, and other operational stakeholders to connect operational execution with future planning and strategy. Through data-driven analysis and storytelling, the Analytics Leader helps leaders understand operational outcomes, identify underlying drivers of performance, evaluate strategic initiatives, and develop recommendations that improve future reliability and operational effectiveness. Successful candidates are naturally curious, highly analytical, and comfortable operating in ambiguous environments. They seek to understand not only operational outcomes, but the underlying drivers that influence those outcomes and the opportunities available to improve future performance. This position requires strong communication skills, strategic thinking, and the ability to influence decision-making through data-driven storytelling and analytical rigor. Responsibilities: + Serveas the primary analytical partner to OCC Strategy by leading analyses thatsupport OCC strategic planning, operational readiness reviews, performanceevaluations, and executive decision-making + Leadanalytical support for Winter Planning, Summer Planning, and station planningefforts by evaluating historical performance, weather impacts, operationalconstraints, network vulnerabilities, and recovery outcomes + Measurethe effectiveness of seasonal planning initiatives and operating strategies andtranslate findings into recommendations that improve future seasonal execution + Partnerwith OCC Strategy to lead Post-IROP After-Action Reviews (AARs), seasonalretrospectives, and operational scorecards used to evaluate operationaleffectiveness + Developperformance frameworks and measurement methodologies that convert lessonslearned into actionable improvements for future planning, operating procedures,and OCC strategy. + Builddeep understanding of OCC operational processes, technologies, decision-makingframeworks, and business challenges through close partnership with FlightControl, Operations Management, Crew, ACS, TechOps, Meteorology, and otherstakeholders to ensure analytical recommendations are operationally feasibleand aligned with future strategic needs. + Independentlylead projects from business problem definition through implementation,including methodology design, data acquisition, analysis, recommendationdevelopment, and executive communication. + Conductstrategic studies related to topics such as delay propagation, proactivecancellation effectiveness, resource fragility, recovery effectiveness,diversion performance, and future operating strategies. + Builddatasets, scorecards, dashboards, models, and decision-support tools thatimprove OCC Strategy's ability to measure performance, evaluate operationalstrategies, and make informed decisions. What you need to succeed (minimum qualifications) + 5+ years of experience in analytics, business intelligence, operational analysis, strategy, consulting, or a related field + Demonstrated experience independently leading analytical projects from problem definition through recommendation and implementation + Experience working with large and complex datasets to solve business problems and support decision-making + Strong quantitative, analytical, and critical thinking skills + Experience developing and delivering presentations and recommendations to leadership audiences + Proficiency with SQL and data visualization tools such as Power BI, Tableau, or similar platforms. + Demonstrated ability to manage multiple priorities, stakeholders, and projects in a fast-paced environment + Strong written and verbal communication skills + Consistently prioritizes safety and security of self, others, and personal data. + Embraces diverse people, thinking, and styles. + Possesses a high school diploma, GED, or high school equivalency. + Is at least 18 years of age and has authorization to work in the United States. What will give you a competitive edge (preferred qualifications) + Bachelor's degree in Mathematics, Statistics, Operations Research, Industrial Engineering, Economics, Computer Science, Data Science, Business Analytics, or a related quantitative discipline + Advanced degree in Mathematics, Statistics, Operations Research, Industrial Engineering, Economics, Data Science, Computer Science, or a related quantitative field + Experience applying statistical techniques, forecasting methodologies, experimental design, optimization, predictive analytics, or other quantitative methods to solve business challenges + Proficiency with Python, R, or other analytical programming languages + Experience building analytical datasets, automating reporting processes, and developing scalable analytical solutions + Familiarity with data engineering concepts including data modeling, ETL processes, data transformation, and data quality management + Experience developing performance measurement frameworks, KPIs, and operational scorecards + Experience supporting strategic planning, performance management, continuous improvement, or operational excellence initiatives + Experience translating ambiguous business questions into structured analytical approaches and actionable recommendations + Airline, transportation, logistics, or operations-focused industry experience preferred Benefits and Perks to Help You Keep Climbing Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: + Competitivesalary, industry-leading profit sharing program, and performanceincentives + 401(k) withgenerous company contributions up to 9% + Paid time offincluding vacation, holidays, paid personal time, maternity and parentalleave + Comprehensivehealth benefits including medical, dental, vision, short/long termdisability and life benefits + Family careassistance through fertility support, surrogacy and adoption assistance,lactation support, subsidized back-up care, and programs that help withloved ones in all stages + HolisticWellbeing programs to support physical, emotional, social, and financialhealth, including access to an employee assistance program offeringsupport for you and anyone in your household, free financial coaching, andextensive resources supporting mental health + Domestic andInternational space-available flight privileges for employees and eligiblefamily members + Careerdevelopment programs to achieve your long-term career goals + World-widepartnerships to engage in community service and innovative goals createdto focus on sustainability and reducing our carbon footprint + BusinessResource Groups created to connect employees with common interests topromote inclusion, provide perspective and help implement strategies + Recognitionrewards and awards through the platform Unstoppable Together + Access to over500 discounts, specialty savings and voluntary benefits through Deltaperkssuch as car and hotel rentals and auto, home, and pet insurance, legalservices, and childcare Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. 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