Analytics & Insights Manager

Job Summary

The role will support business strategy and decision-making by translating data into actionable insights that help achieve business objectives, strengthen scorecard performance, and enhance the client experience. The role will focus on analysing retail banking product performance and evaluating business models for strategic initiatives, providing clear recommendations to support sustainable growth and effective execution.

Key Responsibilities

• Partner with WRB business stakeholders to deliver actionable data insights that inform business strategy and support data-driven decision-making.
• Review business strategies and campaign performance to identify best practices, growth opportunities, and areas for improvement.
• Participate in cross-functional squads and provide recommendations from a data and analytics perspective.
• Develop, maintain, and monitor dashboards to track key business KPIs, performance trends, and initiative effectiveness.
• Collaborate with the Campaign Team to implement and optimise data-driven strategies and initiatives.
• Work closely with the Group Modelling Team on model development, model quality, and business-user requirements.
• Recommend effective customer segmentation approaches and model applications to strengthen data-driven strategies and business outcomes.

Ideal Candidate

• Minimum of 7 years of experience with Business Analytics / Data Analytics background
• Strong experience and knowledge in Retail Banking and Wealth Management business
• Technical knowledge in SAS, SQL and Python
• Proficiency in Microsoft Excel and Powerpoint
• Strong analytical skills and able to translate the data into insight
• Excellent communication, problem-solving, and time management skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.