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Assistant Manager - Ecommerce Analytics & Retention - Galeries Lafayette

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What you’ll work on

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  • Develop and execute CRM and retention strategies across Email, SMS, WhatsApp, Push Notifications, and other customer touchpoints.

  • Manage customer lifecycle journeys, including onboarding, cart abandonment, repeat purchase, reactivation, and loyalty campaigns.

  • Create customer segments and personalized campaigns to improve engagement and conversion.

From the employer’s posting
Key Responsibilities Develop and execute CRM and retention strategies across Email, SMS, WhatsApp, Push Notifications, and other customer touchpoints. Manage customer lifecycle journeys, including onboarding, cart abandonment, repeat purchase, reactivation, and loyalty campaigns.
Develop and execute CRM and retention strategies across Email, SMS, WhatsApp, Push Notifications, and other customer touchpoints. Manage customer lifecycle journeys, including onboarding, cart abandonment, repeat purchase, reactivation, and loyalty campaigns. Create customer segments and personalized campaigns to improve engagement and conversion.
Manage customer lifecycle journeys, including onboarding, cart abandonment, repeat purchase, reactivation, and loyalty campaigns. Create customer segments and personalized campaigns to improve engagement and conversion. Analyze customer behavior, campaign performance, and retention metrics to generate actionable business insights.
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Actively hiringFirst seen by us today, still listed, and not a repost of an earlier posting.

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Oct 19, 2026

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Demand for Data Leadership roles

New Data Leadership postings at the employers we follow are about the same over the last 6 weeks compared with the 6 before.

Weekly new Data Leadership postings at the same employers, from the week of August 17 to the week of November 2. The fewest in a week was 783, the most 1,204, and the latest week had 892.
August 17Last week

Each bar is one week of new postings. The darkest bars are the last 6 weeks.

Counted from the hiring pages we’ve followed for at least five weeks, so employers we add don’t look like growth. Updated weekly.

About the role

We file this job under Data Leadership, by the work the posting describes.

Data leaders run data teams or design how a company's data fits together. Managers hire, set priorities and answer for whether the data work pays off; architects choose the systems and the shape of the data.

Expect years of hands-on data work, experience leading people or projects, and the ability to explain tradeoffs to executives.

Unlike a senior engineer or analyst, most of a data leader's week goes to people, planning and decisions rather than building.

US government figures for computer and information systems managers

Median yearly pay, May 2025
$175,140
Expected change, 2025 to 2035
15.8% more jobsagainst 3.5% for all jobs

The government has no code for data leaders, so these figures are for the closest group, computer and information systems managers, which includes data processing and data operations managers.

Source: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics (May 2025) and Employment Projections (2025 to 2035). Occupation code 11-3021.

Job description

View original posting ↗

Key Responsibilities 

  • Develop and execute CRM and retention strategies across Email, SMS, WhatsApp, Push Notifications, and other customer touchpoints.
  • Manage customer lifecycle journeys, including onboarding, cart abandonment, repeat purchase, reactivation, and loyalty campaigns.
  • Create customer segments and personalized campaigns to improve engagement and conversion.
  • Analyze customer behavior, campaign performance, and retention metrics to generate actionable business insights.
  • Build and maintain dashboards to track key KPIs such as CRM revenue, retention rate, repeat purchase rate, CLV, and campaign ROI.
  • Partner with Ecommerce, Marketing, Merchandising, and Technology teams to drive customer growth initiatives.
  • Conduct A/B testing and optimization to improve campaign effectiveness and customer experience.
  • Support loyalty program execution and customer database management.

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Location & working pattern

Maharashtra, India

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