Gurugram, Haryana, India
Actively hiring, first seen by us 5 days agoExpatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded
Generate and publish daily, weekly and monthly reports and dashboards
Analyze data trends and flag unusual activity to stakeholders
Maintain historical data to support quick ad hoc trend analysis
Update agent profiles and schedules in Aspect Work Force Management
Recommend and build automation to streamline reports
Generates and publishes daily, weekly and monthly reports and dashboards
Looks for unusual trends and highlights it to the stakeholders in a timely manner.
Maintains historical data to facilitate quick turn ad hoc trend analysis
updating agent schedule information in Aspect Work Force Management system
Makes recommendations to streamline the reports and looks for opportunities to automate them.
2+ years of experience working with data and reporting
Excel – Advanced level required
Must be fluent in English and Hindi (written and spoken)
Must be legally authorized to work in India any employer without sponsorship
What’s needed to succeed (Minimum Qualifications): - Bachelors degree or equivalent work experience - 2+ years of experience working with data and reporting
Actively hiringFirst seen by us 5 days ago, still listed, and not a repost of an earlier posting.
These dates show when we found the posting. Check the employer’s website to confirm it is still accepting applications.
Day 5
Similar jobs usually come down between day 5 and day 41.
At United Airlines, jobs usually come down by about day 10.
From 12,187 similar postings that came down, and 221 of United Airlines’s. Coming down is not always a hire.
13 open jobs
Open jobs by the week we first saw them, last 12 weeks.
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- Prior contact center work force management experience preferred - Knowledge of Spotfire or Tableau helpful - Continuous improvement (Six Sigma or similar methodologies) skills desirable
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New Analyst postings at the employers we follow are up 18% over the last 5 weeks compared with the 5 before.
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We file this job under Analyst, by the work the posting describes.
Analysts answer business questions with data. They pull numbers with SQL, build reports and dashboards, and explain what changed and why to the people making decisions.
Most postings ask for SQL, spreadsheets, a dashboard tool such as Tableau or Power BI, and clear writing.
Unlike a data scientist, an analyst mostly explains what happened rather than building models that predict what will.
Caring is one of United’s most important principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking and managing reservations, to questions about their travel, MileagePlus accounts, and so much more! Are you a people person? Do you get fulfillment from helping others? Then join a team that cares for our customers and makes a positive impact on their travel experience, every single day.
Job Overview and Responsibilities
This position is responsible for generating and publishing daily, weekly and monthly reports. This includes operational reports from various data sources and for different lines of businesses and contact channels. This position also looks at trends and brings out the relevant information from the data trends. Looks for unusual trends and highlights it to the stakeholders in a timely manner. Makes recommendations to streamline the reports and looks for opportunities to automate them. Position also performs agent administrative tasks including profile management and updating agent schedule information in Aspect Work Force Management system.
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.
What’s needed to succeed (Minimum Qualifications):
What will help you propel from the pack (Preferred Qualifications):
Continuous improvement (Six Sigma or similar methodologies) skills desirable
Selected passages from the saved posting. Check the full description for conditions and exceptions.
No pay amount identified in the saved description.
Gurugram, Haryana, India
Working pattern and location restrictions need checking in the full posting.
- Administrative: Maintains accurate agent profiles and maintains accurate and timely schedule updates This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc. Qualifications
- Collaboration skills are essential: Team player - Must be legally authorized to work in India any employer without sponsorship - Must be fluent in English and Hindi (written and spoken)