Associate Director, Patient and Access Analytics

Cytokinetics is a specialty cardiovascular biopharmaceutical company, building on its over 25 years of pioneering scientific innovations in muscle biology, and advancing a pipeline of potential new medicines for patients suffering from diseases of cardiac muscle dysfunction.

As a key member of the Business Insights and Analytics team within the commercial domain of Cytokinetics, you will provide measurement and analytics to a broad array of data sources (access, payer, patient services/hub, trade, specialty pharmacy) to drive business decision making across market access, patient experience & operations, and trade & distribution.  Owning the payer, access, and patient experience analytics roadmap, you will partner directly with Value and Access, Patient Experience & Operations, Trade & Distribution, Field, and other cross functional leaders, with a clear line of sight from your measurement & analysis to business and patient impact.

Your work will include building and owning measurement, performance, and analytics frameworks in the areas of payer, access, treatment experience, patient operations, and trade & distribution to drive in-line & pre-launch market and performance insights, delivering scalable, automated insights and analytics across multiple platforms, and collaborating with internal stakeholders to shape commercial and analytics strategy.

This role blends business acumen, technical expertise, and the ability to communicate insights effectively with executive and other non-technical audiences. The ideal candidate has a strong background in payer and access, patient operations, analyzing market trends and competitive landscape, and partnering closely across the insights, data, and IT teams to uncover opportunities that create further value for patients.

 

Responsibilities:

Business Partnership & Problem Framing

• Act as a direct strategic partner to internal stakeholders in Value & Access, Treatment Experience & Patient Operations, Marketing, Finance, and Trade & Distribution by framing key business questions as tractable analytical problems that align to brand objectives.
• Partner cross-functionally to understand commercial strategies, prioritize use cases by expected business impact, and translate business needs into practical measurement plans and actionable analytical solutions.
• Collaborate closely with Value & Access & Finance to assess impact of payer scenarios on demand/volume trade-offs and revenue elasticity to support forecasting and strategic decision making.  
  

Business, Market & Performance Insights

• Analyze business performance and market data from industry (e.g., payer policy and lives data, payer level Rx trends) and internal (e.g., reimbursement trends, patient treatment status, adherence, patient operations, trade and distribution) sources to answer key business questions, identify trends, and proactively uncover optimization opportunities across in-line and pre-launch brands.
• Own the payer mix model to quantitatively assess the impact of payer coverage, utilization management, restrictions, and mix on demand and forecast assumptions.
  

Measurement & Analytics

• Design, build, and deploy measurement frameworks and analytics, taking these solutions from synthesis of key business needs and requirements, through validation, production deployment, and monitoring.
• Collaborate with Business Insights & Analytics Data Science partners to design measurement studies, experiments, and predictive capabilities to solve key analytics problems in the areas of payer, access, patient treatment journey, and trade & distribution.
  

Patient & Customer Analytics

• Lead customer analytics focused on payer and access (e.g., performance by plan, pull through, plan level enablers or barriers)

• Proactively seek to improve the patient journey by identifying trends and assessing opportunities and barriers of care optimization.  Analyze trade and distribution trends at the corporate, Specialty Pharmacy, and IDN levels (e.g., shipments, dispenses, etc.)
  

Insight Delivery & Automation

• Partner with BI and IT teams to design intuitive dashboards and self-service tools, standardize metrics, consolidate redundant reports, and automate recurring reporting and analytics so insights reach stakeholders at scale.
• Partner with internal data strategy and data governance to ensure consistency and standardization in metric definition and use through approved data foundations.  Ensure metric understanding with key stakeholders and be a steward for best practices in standardization and governance.

Communication & Influence

• Translate analytical results into compelling narratives and recommendations that earn stakeholder buy-in and drive action towards intended outcomes and commercial plans.
• Communicate complex concepts tailored to a wide variety of partners including market access, patient treatment experience, trade & distribution, finance, and legal/compliance.

  

Essential Skills and Experience:

• Master’s or PhD in Business Analytics, Statistics, Economics, Computer Science, Data Science, or a related quantitative field with 7+ years of hands-on experience in pharmaceutical analytics disciplines. Alternatively, a bachelor’s degree in the above fields with 10+ years of similar hands-on experience.
• Proficiency in Python, SQL, notebooks (Jupyter, Hex, CoLab, or similar), and cloud IDEs (Databricks, Snowflake, BigQuery, or similar)
• Working proficiency with BI tools such as Tableau or Power BI to translate analytical outputs into production actionable insights for executive and business audiences
• Broad knowledge of pharmaceutical commercial functions (e.g., marketing, sales and other field functions, market access, patient services, trade and distribution) and the data and technology environments that support them
• Excellent communication and interpersonal skills with the ability to influence cross-functional and executive stakeholders through data-driven storytelling
• Demonstrated success driving cross-functional initiatives from ideation through production

• Experience managing analysts, consulting partners, or offshore analytics teams

 

Preferred Skills and Experience

• Deep expertise in pharmaceutical payer dynamics, patient treatment experience & operations, and/or trade & distribution

• Extensive experience working with HUB / patient services data, specialty pharmacy data, and patient journey analytics
  
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Pay Range:

The expected salary range for this position based on the primary location of Radnor, PA is $198,000 - $231,000. The base pay offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. Base salary is just one component of our competitive total compensation package, which includes equity in the form of stock options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at Cytokinetics and believe you can add value to our team, we would love to hear from you.

Please review our General Data Protection Regulation (GDPR) policy PRIOR to applying.  

Our passion is anchored in robust scientific thinking, grounded in integrity and critical thinking. We keep the patient front and center in all we do – all actions and decisions are in service of the patient and their caregivers. We champion integrity, ethics, doing the right thing, and being our best selves.

Fraud Warning: How to Identify Impersonated Cytokinetics Job Postings and Offers

Recently, there have been fraudulent employment offers being sent to candidates on behalf of Cytokinetics. Please be advised that all legitimate offers from Cytokinetics will come directly from our official email domain (Cytokinetics.com) and will only be made after completing a formal interview process.

Here are some ways to check for authenticity:

• We do not conduct job interviews through non-standard text messaging applications

• We will never request personal information such as banking details until after an official offer has been accepted and verified

• We will never request that you purchase equipment or other items when interviewing or hiring

• If you are unsure about the authenticity of an offer, or if you receive any suspicious communication, please contact us directly at talentacquisition@cytokinetics.com

Please visit our website at: www.cytokinetics.com

Cytokinetics is an Equal Opportunity Employer